77 Reserve For Restaurants Testimonials

"We wanted a partner that would help us redefine the reservations process, someone who would be a good listener to our needs and help us accommodate most of them. Since we started working with Reserve in late 2015, it has been a real partnership. We appreciate their responsiveness, hands-on approach, and dedication to our success."

"The Reserve team has always been incredibly helpful, prompt and willing to work to make Contra a better restaurant."

"The overall ease of securing and confirming reservations saves us a lot of time. And the pricing of the product has also made a huge impact on our bottom line. The support from Reserve is unparalleled. They really work as a partner in ensuring maximum benefit from the product."

"Working with Reserve has been a completely different experience all to the good. Communication and customer service has been excellent! And the system is very easy to operate...highly intuitive...allowing for easy training of new staff. This is our first online reservation experience (we never made it to going 'live' with the other company we were considering) and it has been enormously helpful to our staff. As a manager, I also love the stats that are available to me as we review things in hindsight and continue to make improvements to how we pace our reservations during different times of the year."

“Reserve is the smartest table management system I've ever used. Its complexities have allowed us to trust the system's ability to book our dining room exactly how we want it booked. It’s the most advanced table management system out there, especially when considering system "intelligence" and user-flexibility. Highly recommended.”

"My biggest concern before signing up with Reserve was a possible lack of product support. New platforms will often overreach their support capabilities to sign up new customers. That fear has proven unfounded. Reserve support has always been available when needed, and updates are frequent and useful. I have been very impressed with the rate of Reserve's product development. I have seen more updates and new features in the past year than I saw in four years with other reservation systems."

"We quickly saw Reserve's competitive nature shine through constant improvements and updates to their management system. We've saved so much time by switching to Reserve and immediately saw an increase in the amount of reservation covers. These folks are on the forefront of restaurant technology, they understand what restaurants need to increase revenue and deliver it. Reserve stays competitive by improving their product constantly and definitely maintain their place as one of the most advanced table management products on the market."

"We have already saved SO MUCH MONEY! We are an extremely busy restaurant and we were averaging $1200 a month with Open Table! Our busiest month was $2000. That is some SERIOUS SAVINGS! It seems like we are doing the same amount of covers as we did with Open Table, but I will say we had our BEST DECEMBER (in sales) that we have ever had so maybe that's partly due to Reserve? We LOVE Reserve and will definitely recommend to our other restaurant friends."

“The most important thing for me about Reserve is how much of an impact the system has made on our business. We are able to accommodate so many more covers everyday due to the brilliant algorithm.”

“The fixed cost per month as opposed to a per reservation fee has been incredibly impactful. The amount I used to pay per month was astronomical which had a huge effect on our bottom line, making it very hard to turn a profit. Where I used to almost want to limit the amount of reservations because I had to pay per reservation, this has allowed us to fill our books every night without the fear of the bill at the end of the month.”

"Our team really likes Reserve's algorithm as we don't have to manage all of our slots on a day to day basis. When we opened, we were on Reserve's slot product, and while we had control, it was a lot of manual adjustment. The new V2 flex makes it so much easier because we still have all of that control with the additional help of the algorithm. Yes, we make adjustments here and there, but the algorithm is really smart and works in our favor in plotting out our room so our team can focus on other things. Additionally, the new dashboard on Reserve is amazing for being able to manage and anticipate reservation needs that come up while away from the restaurant, allowing myself and my team constant access."

"From day one, it has always felt like their support team has been keeping an eye on our business and looking for ways to hone and improve, always with the understanding that every business has its own unique type of service and operation. I would recommend Reserve to all of my favorite restaurants because they truly understand how to bridge the gap between giving the guest an easy to use system for booking their reservations, and providing the restaurant with a program that allows us to better understand our guest’s experience and maximize our space.”

"We've now successfully completed a couple of marketing campaigns that are showing up in our analytics! This is a HUGE improvement from where we were in the past, and I am really excited to utilize this feature going forward. All of us at JBF really appreciate the extra assistance you've provided in the onboarding process; the transition has been seamless thanks to all of your efforts."

"One of the many things that’s so great about Reserve is the service, the hospitality on your end. I know the team will be with us every step of the way, whether it's day or night. There are so many purveyors of restaurants that don’t work nights and weekends. We switched off Yelp’s product because of Reserve’s service and the understanding of the business. Reserve understands the restaurant business and we really feel like you’re on our side — that Reserve’s here for us."

"Reserve has been so easy to work with, responsive and available and always coming out with relevant upgrades to the product...WE LOVE THE INSTAGRAM INTEGRATION."