77 Reserve For Restaurants Testimonials

“The most important thing for me about Reserve is how much of an impact the system has made on our business. We are able to accommodate so many more covers everyday due to the brilliant algorithm.”

"The shuffling feature is my favorite part of Reserve! It helps us maximize seating without needing to spend a lot of time configuring the floor ourselves. MAJOR time saver. I love that we do so many covers and everyone feels like it's "slow." Stress-free services are how we retain employees, and the calm feeling obviously translates to our guests as well. With our Account Manager's help and using the shuffling/slotting features, we are able to stagger guests in a way where we have more covers because the app is thinking for us."

"Reserve has simplified our online and in house reservations to the point that ANYONE in our company can take a reservation that will be placed into our list for the night with the utmost efficiency. Double booked tables are a thing of the past and tables never sit empty due to a poorly assigned dining room. Additionally, help is always a chat away and the friendly attitude of the Reserve staff has made them part of our restaurant industry family. We know each other and they consider our individual restaurant's needs when making changes to the system."

“The ease and mobility of the system, the rapid response from the support team, and the lack of binding contracts make it a far superior product than the competitor who shall not be named.”

“Reserve is a cost-effective reservation system with a committed support team of industry professionals and an intuitive interface for restaurant employees. We opened 2 restaurants with Reserve and switched one seamlessly from Opentable. One of my biggest concerns in choosing a reservation system is the efficiency of the user interface. I had tested multiple systems and found them to be very difficult to use in the context of a busy service. Reserve’s interface is very smooth, with an exceptionally intelligent algorithm, and great guest database capabilities."

“Reserve is the smartest table management system I've ever used. Its complexities have allowed us to trust the system's ability to book our dining room exactly how we want it booked. It’s the most advanced table management system out there, especially when considering system "intelligence" and user-flexibility. Highly recommended.”

"Reserve makes our lives easier as it's not slot based and we can focus on our customers, not where people are going to sit. Their customer service and attention to detail that we need as a restaurant is exceptional."

"The biggest concern that restaurants have in switching to a new reservation system is loss of business. I don’t think this is a valid argument when going to Reserve. Reserve has a growing presence across the country. Reserve is developing unique partnerships that help in exposure and ease of reserving. OpenTable claims that they drive guests to your restaurant. I don’t believe guests choose the restaurant they will try by going to OpenTable. There are many more valuable restaurant blogs and dining information sites. I have had many compliments from guests about the user interface—that it's much easier than OpenTable."

"From a price perspective, Reserve is unparalleled in our industry. Beyond that, I’d say having Reserve, with its marketing tools and technology, humming diligently in the background lets us focus on great food and service. Their team has been incredibly helpful to our staff — quick responses, easy solutions."

"Our relationship with Reserve feels very personal; they understand the specifics of our business and how we run. There was an adjustment when we made the transition to the updated system, but after a close eye and fine tuning for the first few weeks, we felt the system improved the way we manage our bookings."

“Reserve is a great platform to use to help streamline operations. Being able to give realtime feedback and have an impact on a system that is constantly being updated as a result of that feedback is a great thing. The cost savings versus other systems is phenomenal as well.”

"The level of engagement and transparency are unparalleled versus any other reservations system and they are growing exponentially in all the right ways."

"I'm a crazy reservation micro-manager. I was extremely skeptical any reservation software would have the 'AI' to match me. Weekends are like Tetris. But Reserve has FAR exceeded my expectations. I probably save about 4 hours a week all together. Honestly, I hardly even look at the weekend during the week anymore because I trust the software...pretty amazing. The greatest perk though has been diverting most of the crazy fees OpenTable was charging back to my staff … raises for everyone! Thank you, Reserve."

"Reserve makes our host staff much more efficient, so much so we have been able to cut labor costs by having fewer on the floor at a time. Also, Reserve has made training new hosts and managers so easy with its user friendly and intuitive platform."

"One of the many things that’s so great about Reserve is the service, the hospitality on your end. I know the team will be with us every step of the way, whether it's day or night. There are so many purveyors of restaurants that don’t work nights and weekends. We switched off Yelp’s product because of Reserve’s service and the understanding of the business. Reserve understands the restaurant business and we really feel like you’re on our side — that Reserve’s here for us."