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"We've now successfully completed a couple of marketing campaigns that are showing up in our analytics! This is a HUGE improvement from where we were in the past, and I am really excited to utilize this feature going forward. All of us at JBF really appreciate the extra assistance you've …
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"With Reserve, we've been able to tailor our books to our needs and maximize seating without sacrificing service. Texting to confirm reservations saves a ton of time and labor. The booking algorithm allows us to have a steady flow in service without leaving any dead space. But the best thing …
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“The fixed cost per month as opposed to a per reservation fee has been incredibly impactful. The amount I used to pay per month was astronomical which had a huge effect on our bottom line, making it very hard to turn a profit. Where I used to almost want to …
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"Mountain Standard embraced the new 'flex' style system which led to smoother services and better utilization of the dining room almost instantly. Over the last 3 months Mountain Standard has been able to consistently increase the dining room optimization on average of an extra 10% each evening. Amazing."
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"Reserve helped us optimize our table turns in a more efficient manner. We have gone from a 50/50 reservation/walk-in split to 60/40 reservation/walk-in. The backend dashboard is very user friendly and can easily be adjusted, if needed. I would certainly advise any restaurant to give Reserve a shot. With the …
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"From the on-boarding and support to the relationships we’ve built with their team, Reserve is there for all of our guest management and reservation needs. The product is incredibly flexible and intuitive on the backend, which has saved us time and money. The ability to share guest and reservation information …
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"OpenTable left their paying customers in the dust a long time ago to pursue more revenue at our expense. I needed to find an affordable reservation system where new and old customers could comfortably find me. Reputable restaurants using the same system was a must as was removing ourselves from …
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"The biggest concern that restaurants have in switching to a new reservation system is loss of business. I don’t think this is a valid argument when going to Reserve. Reserve has a growing presence across the country. Reserve is developing unique partnerships that help in exposure and ease of reserving. …
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“With the ease of the product, our hosts are able to quickly enter guests and their information. This allows us to add more people to our list, accurately figure out wait times, and make more guests happy in the long run.”
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"Reserve is a super organized system with a user-friendly design. It's easy to learn and shows you a straightforward look at what to expect for your shifts. On top of that, you get specific reports on turn times, waitlists, reservations, etc. Also, interactive texting makes it much easier to keep …
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"I would say that they have by far the best customer service, which is what made us switch from Resy to Reserve at Fat Baby. I also think the ability for restaurants to generate data from the app is super cool."
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"Our relationship with Reserve feels very personal; they understand the specifics of our business and how we run. There was an adjustment when we made the transition to the updated system, but after a close eye and fine tuning for the first few weeks, we felt the system improved the …
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"Compared to OT, the data we receive from Reserve is amazingly thorough. The ability to track turn times, as well as observe trends over time has proven incredibly invaluable in creating space for more business. The communication options with guests has allowed us to better manage our book without an …
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“The ease and mobility of the system, the rapid response from the support team, and the lack of binding contracts make it a far superior product than the competitor who shall not be named.”
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"Reserve has been so easy to work with, responsive and available and always coming out with relevant upgrades to the product...WE LOVE THE INSTAGRAM INTEGRATION."