77 Reserve For Restaurants Testimonials

"We were nervous there would be a drop in online reservations since we were switching from OpenTable. In fact, our online reservations increased, as we were able to allow booking on all of our tables since there is no per booking cost. We saw no drop in reservations, and guests have been very appreciative of the increased availability. Also, the texting feature on Reserve is a huge time saver. We no longer have to call guests to confirm, saving about an hour everyday. We have a customized confirmation text that we send out, and when guests respond it automatically sends them another text with parking information. This is been really helpful to guests and our staff."

“Reserve is the smartest table management system I've ever used. Its complexities have allowed us to trust the system's ability to book our dining room exactly how we want it booked. It’s the most advanced table management system out there, especially when considering system "intelligence" and user-flexibility. Highly recommended.”

“The ease and mobility of the system, the rapid response from the support team, and the lack of binding contracts make it a far superior product than the competitor who shall not be named.”

"All reservation systems will get the job done. The question of how much better they make your life is answered by the small details. Reserve is responding to user needs, anticipating what the most important new features are an prioritizing them, and walking the walk in terms of customer service. The people who work at Reserve know it's about customer or guest service all the way down, and we're all in this together."

“Reserve is a cost-effective reservation system with a committed support team of industry professionals and an intuitive interface for restaurant employees. We opened 2 restaurants with Reserve and switched one seamlessly from Opentable. One of my biggest concerns in choosing a reservation system is the efficiency of the user interface. I had tested multiple systems and found them to be very difficult to use in the context of a busy service. Reserve’s interface is very smooth, with an exceptionally intelligent algorithm, and great guest database capabilities."

“The algorithm is incredibly helpful to our small restaurant. We don’t have a host and the algorithm picks up a lot of the tasks I found myself doing when we were working off the slots but is obviously more attentive and maximizes the restaurant’s capacity. It saves me so much time."

“We would recommend Reserve to anyone who has care for their customers and wants each one to have a memorable experience in their restaurant. Reserve allows you to build a knowledge base around your customers that allows you to transform guests into regulars on their second entrance into the restaurant. Being able to track customers dining time, reservation history, and social media presence is an amazing tool for restaurant owners, and has allowed us to build meaningful relationships with our customers that turns them from first-timers, to repeat customers, and to regulars.”

"We were prepared to take on all of the growing pains that would come with switching over and that would continue as we waited for your development team to add certain desired features. And I have to say, you guys have lived up to the superior level of customer support that was advertised when you first spoke to us about switching. The handful of Reserve members I’ve dealt with have all retained the same sense of relatable, personal individuality while delivering helpful and professional support every time. That’s next level shit, and I love it. You guys also continue to deliver on your promise of adding the certain missing features that were initially concerns of ours when we first signed on. Proving to be unarguably true to your word, and again, I fuckin’ love it... you guys are truly a company OF the people, FOR the people. I’m super happy to embrace being a part of helping you guys develop, expand and succeed."

"Reserve does everything from an analytic side that Open Table does. But the biggest advantage is working with a company that actually listens to their customers and reacts accordingly. Reserve understands our business and is always trying to help not raise fees for their bottom line."

"Reserve helped us optimize our table turns in a more efficient manner. We have gone from a 50/50 reservation/walk-in split to 60/40 reservation/walk-in. The backend dashboard is very user friendly and can easily be adjusted, if needed. I would certainly advise any restaurant to give Reserve a shot. With the continuing developments, I feel Reserve is making strides to better assist restaurant utilization and revenue growth."

"Reserve has been so easy to work with, responsive and available and always coming out with relevant upgrades to the product...WE LOVE THE INSTAGRAM INTEGRATION."

"Reserve is a super organized system with a user-friendly design. It's easy to learn and shows you a straightforward look at what to expect for your shifts. On top of that, you get specific reports on turn times, waitlists, reservations, etc. Also, interactive texting makes it much easier to keep in direct contact with the guests without having to play phone tag."

"We wanted a partner that would help us redefine the reservations process, someone who would be a good listener to our needs and help us accommodate most of them. Since we started working with Reserve in late 2015, it has been a real partnership. We appreciate their responsiveness, hands-on approach, and dedication to our success."

"Our relationship with Reserve feels very personal; they understand the specifics of our business and how we run. There was an adjustment when we made the transition to the updated system, but after a close eye and fine tuning for the first few weeks, we felt the system improved the way we manage our bookings."

"It was a seamless and easy transition to move over to the Reserve system. This company looks at the reservation system from the restaurants eyes. They are constantly listening to their customers and making updates to better not only Reserve but our business. Anytime we have suggested new features, they were already in the works or were something that came on board soon there after. Great customer service."