77 Reserve For Restaurants Testimonials

"Reserve helped us optimize our table turns in a more efficient manner. We have gone from a 50/50 reservation/walk-in split to 60/40 reservation/walk-in. The backend dashboard is very user friendly and can easily be adjusted, if needed. I would certainly advise any restaurant to give Reserve a shot. With the continuing developments, I feel Reserve is making strides to better assist restaurant utilization and revenue growth."

"From a price perspective, Reserve is unparalleled in our industry. Beyond that, I’d say having Reserve, with its marketing tools and technology, humming diligently in the background lets us focus on great food and service. Their team has been incredibly helpful to our staff — quick responses, easy solutions."

“The ease and mobility of the system, the rapid response from the support team, and the lack of binding contracts make it a far superior product than the competitor who shall not be named.”

"All reservation systems will get the job done. The question of how much better they make your life is answered by the small details. Reserve is responding to user needs, anticipating what the most important new features are an prioritizing them, and walking the walk in terms of customer service. The people who work at Reserve know it's about customer or guest service all the way down, and we're all in this together."

"Join Reserve for the pure fact that the service is personal, the platform works and you feel like Reserve is working for you and not against you."

“With the ease of the product, our hosts are able to quickly enter guests and their information. This allows us to add more people to our list, accurately figure out wait times, and make more guests happy in the long run.”

"The Reserve team has always been incredibly helpful, prompt and willing to work to make Contra a better restaurant."

"We were nervous there would be a drop in online reservations since we were switching from OpenTable. In fact, our online reservations increased, as we were able to allow booking on all of our tables since there is no per booking cost. We saw no drop in reservations, and guests have been very appreciative of the increased availability. Also, the texting feature on Reserve is a huge time saver. We no longer have to call guests to confirm, saving about an hour everyday. We have a customized confirmation text that we send out, and when guests respond it automatically sends them another text with parking information. This is been really helpful to guests and our staff."

"We switched because we were tired of the cost of Open Table and the illogical pricing structure as well as their lack of customer service. They never listened to their restaurant clients' requests or feedback on how to improve the system. Reserve has done much better with both of these pieces."

"Understanding the reservation algorithm has made me rethink reservations. I've now been able to create two turns when we started with just one. Beginning with Tock, anything would be easier on the guest's side of things."

"Mountain Standard embraced the new 'flex' style system which led to smoother services and better utilization of the dining room almost instantly. Over the last 3 months Mountain Standard has been able to consistently increase the dining room optimization on average of an extra 10% each evening. Amazing."

“The algorithm has been great. We have not seen a decline in covers. In fact, we have an uptick on Fridays, Saturday, and Sundays. We have seen a more consistent flow to how the restaurant is booked since the system is smarter than we are at managing table inventory. It has no inhibitions, it follows the inventory, pacing and turns that we built, using that information it maximizes our space in ways we wouldn't have.”

“I cannot say enough great things about Reserve's support team. Being able to open a chat with them whenever we need is absolutely ideal. I cannot tell you the number of times in the past when I've had to walk off of the floor in a busy service in order to call our previous reservation management system. I know who to call, text, and email in every situation and they are always there to help us, no matter the time. I could go on and on. Five Stars. Two thumbs up. Very pleased."

“Reserve is the smartest table management system I've ever used. Its complexities have allowed us to trust the system's ability to book our dining room exactly how we want it booked. It’s the most advanced table management system out there, especially when considering system "intelligence" and user-flexibility. Highly recommended.”

“Why wouldn’t you want to pay less for better service and a better product? Don’t allow someone to convince you that you need any particular system to bring in the covers that you have seen in the past, it’s simply not true. Reserve has offered us unparalleled service, a high level of functionality and everything that I could want for reporting.”