I'd say more then 90% of our business comes through Reserve which is great. Based on the price alone, the system is worth it. Also, Reserve is constantly updating and trying to make the experience the best possible and someone is always there it help if you have questions.

One of my favorite features of Reserve is the program's ability to auto-assign reservations to tables before the start of a shift. I didn't realize the impact of this feature until we hired a new host with very minimal experience. I didn't feel comfortable with him spreading out the reservations to set the pacing for the shift but the program did it autonomously which was very awesome.

Compared to OT, the data we receive from Reserve is amazingly thorough. The ability to track turn times, as well as observe trends over time has proven incredibly invaluable in creating space for more business. The communication options with guests has allowed us to better manage our book without an increase in our time spent doing so. We have been able to reduce no-shows and last minute cancellations and have seen more stability in numbers overall. Between the intuitive nature of the program, the data options, and the fact that this system was created with the focus on the benefit to the restaurant, as opposed to the guests, the cost is beyond worth it. Reserve truly is the future.