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"Working with Reserve has been a completely different experience all to the good. Communication and customer service has been excellent! And the system is very easy to operate...highly intuitive...allowing for easy training of new staff. This is our first online reservation experience (we never made it to going 'live' with …
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"Reserve makes our lives easier as it's not slot based and we can focus on our customers, not where people are going to sit. Their customer service and attention to detail that we need as a restaurant is exceptional."
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"I put Reserve through the wringer when I vetted them, reading the agreement line by line. They haven't upped the price, haven't included weird charges or anything like that. The system has been tight — no issues with outages or anything like that. Excellent customer service. No impact on our …
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"Reserve has simplified our online and in house reservations to the point that ANYONE in our company can take a reservation that will be placed into our list for the night with the utmost efficiency. Double booked tables are a thing of the past and tables never sit empty due …
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"The experience of our guests is our paramount importance to us, and Reserve stood out for not only sharing our focus on guest experience, but wanting to make dining better for chefs and restaurateurs as well."
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"Understanding the reservation algorithm has made me rethink reservations. I've now been able to create two turns when we started with just one. Beginning with Tock, anything would be easier on the guest's side of things."
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"We have already saved SO MUCH MONEY! We are an extremely busy restaurant and we were averaging $1200 a month with Open Table! Our busiest month was $2000. That is some SERIOUS SAVINGS! It seems like we are doing the same amount of covers as we did with Open Table, …
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“The ease and mobility of the system, the rapid response from the support team, and the lack of binding contracts make it a far superior product than the competitor who shall not be named.”
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“With the ease of the product, our hosts are able to quickly enter guests and their information. This allows us to add more people to our list, accurately figure out wait times, and make more guests happy in the long run.”
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“Reserve is a great platform to use to help streamline operations. Being able to give realtime feedback and have an impact on a system that is constantly being updated as a result of that feedback is a great thing. The cost savings versus other systems is phenomenal as well.”
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“Why wouldn’t you want to pay less for better service and a better product? Don’t allow someone to convince you that you need any particular system to bring in the covers that you have seen in the past, it’s simply not true. Reserve has offered us unparalleled service, a high …
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"Reserve's greatest feature is the desire to be great. Integrations, optimizations, and efficiency upgrades are constant with Reserve. As early believers in the system, we did have to do some adjusting to the product as it grew, but every single time an update or upgrade was promised, it came. And …
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"Reserve is a very flexible and user friendly software that allows me to make as many or as few adjustments as I'd like, allowing me to extend our hours and reservations on holidays, reconfigure the dining room, or make single day modifications without needing assistance. It crushes the competition on …
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"Reserve makes our host staff much more efficient, so much so we have been able to cut labor costs by having fewer on the floor at a time. Also, Reserve has made training new hosts and managers so easy with its user friendly and intuitive platform."
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“One of my favorite features of Reserve is the program's ability to auto-assign reservations to tables before the start of a shift. I didn't realize the impact of this feature until we hired a new host with very minimal experience. I didn't feel comfortable with him spreading out the reservations …