77 Reserve For Restaurants Testimonials

"I'd say more then 90% of our business comes through Reserve which is great. Based on the price alone, the system is worth it. Also, Reserve is constantly updating and trying to make the experience the best possible and someone is always there it help if you have questions."

"We have already saved SO MUCH MONEY! We are an extremely busy restaurant and we were averaging $1200 a month with Open Table! Our busiest month was $2000. That is some SERIOUS SAVINGS! It seems like we are doing the same amount of covers as we did with Open Table, but I will say we had our BEST DECEMBER (in sales) that we have ever had so maybe that's partly due to Reserve? We LOVE Reserve and will definitely recommend to our other restaurant friends."

"Reserve makes our host staff much more efficient, so much so we have been able to cut labor costs by having fewer on the floor at a time. Also, Reserve has made training new hosts and managers so easy with its user friendly and intuitive platform."

"Reserve's greatest feature is the desire to be great. Integrations, optimizations, and efficiency upgrades are constant with Reserve. As early believers in the system, we did have to do some adjusting to the product as it grew, but every single time an update or upgrade was promised, it came. And often was better than expected. There is also a tremendous amount of information that you gain in a useable, real time way and using the system feels natural and intuitive. The team does a really incredible job growing with brands and listens to their partners well. Where as other systems simply treat you as a number, and are happy to charge high prices for a service that may or not fulfill all of your needs, there is a person that I can call with any and all issues and know that they will care to get it resolved. I have nothing but positive things to say about the team. Over the top positive customer service."

"Switching to Reserve is a great way to reinvest money into more meaningful restaurant expenses, and their rapidly growing network in the city helps ensure that guests are already familiar with the platform. The switch has certainly been worth it both from a financial and operational perspective."

"Reserve does everything from an analytic side that Open Table does. But the biggest advantage is working with a company that actually listens to their customers and reacts accordingly. Reserve understands our business and is always trying to help not raise fees for their bottom line."

"The Reserve team has been extremely supportive since day one. From walking us through set-up, blasting out social media, getting us on board and continuously checking in to see how we are doing and if we need anything from them and how they can improve. When they are in town, they make it a point to meet with us and have face to face conversations about Reserve. They listen to our concerns and suggestions on how to make Reserve even more restaurant and diner friendly. The Intercom feature is great because it offers real time help. We usually get a response within a few minutes allowing us to be more efficient and productive on our end."

"Reserve helped us optimize our table turns in a more efficient manner. We have gone from a 50/50 reservation/walk-in split to 60/40 reservation/walk-in. The backend dashboard is very user friendly and can easily be adjusted, if needed. I would certainly advise any restaurant to give Reserve a shot. With the continuing developments, I feel Reserve is making strides to better assist restaurant utilization and revenue growth."

“With the ease of the product, our hosts are able to quickly enter guests and their information. This allows us to add more people to our list, accurately figure out wait times, and make more guests happy in the long run.”

"The overall ease of securing and confirming reservations saves us a lot of time. And the pricing of the product has also made a huge impact on our bottom line. The support from Reserve is unparalleled. They really work as a partner in ensuring maximum benefit from the product."

"As a multi-property manager, the shared guest data between three restaurants has allowed us to have some strong hospitality moments. Having notes from a guests experience at one property be accessible to the other properties allows us to get closer each time to providing the best possible experience for our guests. We love to know things like their personal preferences or celebrations so we can continue to fine tune our service for them. Reserve has been really welcoming to feedback, assisting us with changes or challenges, and continuing to improve their product to stay as up to date as possible."

"Before signing with Reserve, we were afraid that we would lose reservations, but we did not see a dip in the weeks after the switch. Reserve is bringing more people to us through Google searches and we are getting more Google reviews, which helps improve our SEO ranking. Reserve has helped us save time in our day-to-day operations with the "shuffle." The pre-assignments mean we don't have to spend as much time plotting the dining room."

"We've now successfully completed a couple of marketing campaigns that are showing up in our analytics! This is a HUGE improvement from where we were in the past, and I am really excited to utilize this feature going forward. All of us at JBF really appreciate the extra assistance you've provided in the onboarding process; the transition has been seamless thanks to all of your efforts."

"Reserve makes our lives easier as it's not slot based and we can focus on our customers, not where people are going to sit. Their customer service and attention to detail that we need as a restaurant is exceptional."

"We wanted a partner that would help us redefine the reservations process, someone who would be a good listener to our needs and help us accommodate most of them. Since we started working with Reserve in late 2015, it has been a real partnership. We appreciate their responsiveness, hands-on approach, and dedication to our success."