77 Reserve For Restaurants Testimonials

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  • "Reserve is a great system, backed up by a truly amazing team who care about their clients. Text support is great for immediate assistance, and our Account Manager is awesome."

  • “Why wouldn’t you want to pay less for better service and a better product? Don’t allow someone to convince you that you need any particular system to bring in the covers that you have seen in the past, it’s simply not true. Reserve has offered us unparalleled service, a high …

  • "The data that we receive allows us to think more strategically about when we need to increase available reservation slots, or decrease tables restricted to walk-ins. We've been able to use the reports generated by our account manager to look strategically and accurately at what is happening on the floor …

  • "Working with Reserve has been a completely different experience all to the good. Communication and customer service has been excellent! And the system is very easy to operate...highly intuitive...allowing for easy training of new staff. This is our first online reservation experience (we never made it to going 'live' with …

  • "The experience of our guests is our paramount importance to us, and Reserve stood out for not only sharing our focus on guest experience, but wanting to make dining better for chefs and restaurateurs as well."

  • "All reservation systems will get the job done. The question of how much better they make your life is answered by the small details. Reserve is responding to user needs, anticipating what the most important new features are an prioritizing them, and walking the walk in terms of customer service. …

  • "Understanding the reservation algorithm has made me rethink reservations. I've now been able to create two turns when we started with just one. Beginning with Tock, anything would be easier on the guest's side of things."

  • "Reserve is a super organized system with a user-friendly design. It's easy to learn and shows you a straightforward look at what to expect for your shifts. On top of that, you get specific reports on turn times, waitlists, reservations, etc. Also, interactive texting makes it much easier to keep …

  • "The biggest concern that restaurants have in switching to a new reservation system is loss of business. I don’t think this is a valid argument when going to Reserve. Reserve has a growing presence across the country. Reserve is developing unique partnerships that help in exposure and ease of reserving. …

  • "OpenTable left their paying customers in the dust a long time ago to pursue more revenue at our expense. I needed to find an affordable reservation system where new and old customers could comfortably find me. Reputable restaurants using the same system was a must as was removing ourselves from …

  • "Reserve has worked beautifully: the new algorithm and flex mode takes the best of an Open Table-like system, and marries it to an intuitive, user friendly interface that’s quick to learn and easy to maximize. But the best feature by far has been the constant support. It's another instance where …

  • “The fixed cost per month as opposed to a per reservation fee has been incredibly impactful. The amount I used to pay per month was astronomical which had a huge effect on our bottom line, making it very hard to turn a profit. Where I used to almost want to …

  • "Our cover counts didn’t go down, if anything, they went up! Also, depending on your concept, you may lose access to a pool of clients but that’s not necessarily your target market. More and more we realized that OT is just a means of booking and nothing more."

  • "Reserve is a very helpful platform for managing and organizing your waitlist. The customer service and support is great! We love that there can be multiple floor plans to toggle back and forth between to keep our rooms/sections as concise as possible."

  • "Mountain Standard embraced the new 'flex' style system which led to smoother services and better utilization of the dining room almost instantly. Over the last 3 months Mountain Standard has been able to consistently increase the dining room optimization on average of an extra 10% each evening. Amazing."