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"There are a lot of feature of Reserve that are easy, intuitive, and function well for the system. From a guest side, having tried to make a reservation with another system (not OT, I think it was Resy), it forced me to create an account, which I did not want …
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“The algorithm has been great. We have not seen a decline in covers. In fact, we have an uptick on Fridays, Saturday, and Sundays. We have seen a more consistent flow to how the restaurant is booked since the system is smarter than we are at managing table inventory. It …
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"From day one, it has always felt like their support team has been keeping an eye on our business and looking for ways to hone and improve, always with the understanding that every business has its own unique type of service and operation. I would recommend Reserve to all of …
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“Reserve is a cost-effective reservation system with a committed support team of industry professionals and an intuitive interface for restaurant employees. We opened 2 restaurants with Reserve and switched one seamlessly from Opentable. One of my biggest concerns in choosing a reservation system is the efficiency of the user interface. …
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"The level of engagement and transparency are unparalleled versus any other reservations system and they are growing exponentially in all the right ways."
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"Reserve's waitlist function is quick, clear, and effective. People are surprised how quickly the texts go through and we can easily message international numbers. The text content is completely custom."
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"When recommending you (as I have to a couple places), I let them now how easily Reserve works, how easy it is to set up, and the great support I receive from your team there. My experience with your support has been excellent so far. Whether it is emailing you …
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"Reserve has simplified our online and in house reservations to the point that ANYONE in our company can take a reservation that will be placed into our list for the night with the utmost efficiency. Double booked tables are a thing of the past and tables never sit empty due …
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"For so long the industry was led by a company that took advantage of its customers charging outrageous amounts. Sometimes that monthly bill was the difference between a profit that month or a loss. Reserve gives the same type of reservation platform, better customer service and for a much fairer …
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"There's so much innovation and diversity in apps, and Reserve is one of the best. Chefs have been incorporating tools that seemed daunting in the past (like sous vide and immersion circulators) since they learned that these tools save time and money and result in a better product. This is …
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“We would recommend Reserve to anyone who has care for their customers and wants each one to have a memorable experience in their restaurant. Reserve allows you to build a knowledge base around your customers that allows you to transform guests into regulars on their second entrance into the restaurant. …
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"Compared to OT, the data we receive from Reserve is amazingly thorough. The ability to track turn times, as well as observe trends over time has proven incredibly invaluable in creating space for more business. The communication options with guests has allowed us to better manage our book without an …
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"From a price perspective, Reserve is unparalleled in our industry. Beyond that, I’d say having Reserve, with its marketing tools and technology, humming diligently in the background lets us focus on great food and service. Their team has been incredibly helpful to our staff — quick responses, easy solutions."
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"Our relationship with Reserve feels very personal; they understand the specifics of our business and how we run. There was an adjustment when we made the transition to the updated system, but after a close eye and fine tuning for the first few weeks, we felt the system improved the …
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“The ease and mobility of the system, the rapid response from the support team, and the lack of binding contracts make it a far superior product than the competitor who shall not be named.”