77 Reserve For Restaurants Testimonials

"Reserve is a very helpful platform for managing and organizing your waitlist. The customer service and support is great! We love that there can be multiple floor plans to toggle back and forth between to keep our rooms/sections as concise as possible."

"When recommending you (as I have to a couple places), I let them now how easily Reserve works, how easy it is to set up, and the great support I receive from your team there. My experience with your support has been excellent so far. Whether it is emailing you or any of your predecessors working with my account, or through the support link on the app itself, the response is always very quick and very helpful whenever I have an issue."

"Understanding the reservation algorithm has made me rethink reservations. I've now been able to create two turns when we started with just one. Beginning with Tock, anything would be easier on the guest's side of things."

"The level of engagement and transparency are unparalleled versus any other reservations system and they are growing exponentially in all the right ways."

"The experience of our guests is our paramount importance to us, and Reserve stood out for not only sharing our focus on guest experience, but wanting to make dining better for chefs and restaurateurs as well."

"The data that we receive allows us to think more strategically about when we need to increase available reservation slots, or decrease tables restricted to walk-ins. We've been able to use the reports generated by our account manager to look strategically and accurately at what is happening on the floor at both of our restaurants, and maximize our capacity to get guests seated from reservations and from the waitlist. Knowing the ratio of walkins to reservations, the average turn time, the average waittime, and more has given us a data driven way to run the floor."

“One of my favorite aspects of Reserve is the Freestyle system. Moving our restaurants away from a slot based system to a system that works with a seating algorithm has been a game changer. It frees up tremendous time for me from managing large party requests, and gives me confidence that our seats and reservation times are being maximized.”

"I would say that they have by far the best customer service, which is what made us switch from Resy to Reserve at Fat Baby. I also think the ability for restaurants to generate data from the app is super cool."

"Mountain Standard embraced the new 'flex' style system which led to smoother services and better utilization of the dining room almost instantly. Over the last 3 months Mountain Standard has been able to consistently increase the dining room optimization on average of an extra 10% each evening. Amazing."

"I'd say more then 90% of our business comes through Reserve which is great. Based on the price alone, the system is worth it. Also, Reserve is constantly updating and trying to make the experience the best possible and someone is always there it help if you have questions."

“Why wouldn’t you want to pay less for better service and a better product? Don’t allow someone to convince you that you need any particular system to bring in the covers that you have seen in the past, it’s simply not true. Reserve has offered us unparalleled service, a high level of functionality and everything that I could want for reporting.”

"I put Reserve through the wringer when I vetted them, reading the agreement line by line. They haven't upped the price, haven't included weird charges or anything like that. The system has been tight — no issues with outages or anything like that. Excellent customer service. No impact on our ressie numbers. So I can't point my finger at anything negative. But I can say that I smile, broadly, every time I think about the nearly 3 grand we're saving each month by working with Reserve. We racked up some serious bills with OT, and I'm so glad we switched when we did. We're opening in DC in early 2018, and yes, we'll be booking through Reserve."

“Reserve is a cost-effective reservation system with a committed support team of industry professionals and an intuitive interface for restaurant employees. We opened 2 restaurants with Reserve and switched one seamlessly from Opentable. One of my biggest concerns in choosing a reservation system is the efficiency of the user interface. I had tested multiple systems and found them to be very difficult to use in the context of a busy service. Reserve’s interface is very smooth, with an exceptionally intelligent algorithm, and great guest database capabilities."

"For so long the industry was led by a company that took advantage of its customers charging outrageous amounts. Sometimes that monthly bill was the difference between a profit that month or a loss. Reserve gives the same type of reservation platform, better customer service and for a much fairer cost that makes much more sense."

"I was scared to be out with the old and in with the new, but now wonder why we waited so long. Get ready for the extra $2K + to your bottom line. Because restaurants should not have to pay for covers! With an already impossibly small margin, give your clients the convenience of online booking less the fees. I find that with social media and just offering a good product, I have more control over my marketing now and that the ads I run and SEO optimization that I do out of house are more effective anyway."