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"In our two locations, we see roughly 300,000 guests a year and take reservations for every meal. It is vitally important that our reservation software is solid as a rock and, when we need it, support is there to help. So far, Reserve has filled both requirements. Reserve works on …
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"We quickly saw Reserve's competitive nature shine through constant improvements and updates to their management system. We've saved so much time by switching to Reserve and immediately saw an increase in the amount of reservation covers. These folks are on the forefront of restaurant technology, they understand what restaurants need …
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“With the ease of the product, our hosts are able to quickly enter guests and their information. This allows us to add more people to our list, accurately figure out wait times, and make more guests happy in the long run.”
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"We have already saved SO MUCH MONEY! We are an extremely busy restaurant and we were averaging $1200 a month with Open Table! Our busiest month was $2000. That is some SERIOUS SAVINGS! It seems like we are doing the same amount of covers as we did with Open Table, …
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"Reserve does everything from an analytic side that Open Table does. But the biggest advantage is working with a company that actually listens to their customers and reacts accordingly. Reserve understands our business and is always trying to help not raise fees for their bottom line."
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"The experience of our guests is our paramount importance to us, and Reserve stood out for not only sharing our focus on guest experience, but wanting to make dining better for chefs and restaurateurs as well."
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"The data that we receive allows us to think more strategically about when we need to increase available reservation slots, or decrease tables restricted to walk-ins. We've been able to use the reports generated by our account manager to look strategically and accurately at what is happening on the floor …
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“The most important thing for me about Reserve is how much of an impact the system has made on our business. We are able to accommodate so many more covers everyday due to the brilliant algorithm.”
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"It’s simple: stop building OpenTable's brand, and having your customers go to their website, and be processed through their system. They promote other restaurants instead of yours, their system favors large corporate establishments with all of their promotion offerings. Take the savings that you are going to experience and invest …
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"From a price perspective, Reserve is unparalleled in our industry. Beyond that, I’d say having Reserve, with its marketing tools and technology, humming diligently in the background lets us focus on great food and service. Their team has been incredibly helpful to our staff — quick responses, easy solutions."
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“The algorithm is incredibly helpful to our small restaurant. We don’t have a host and the algorithm picks up a lot of the tasks I found myself doing when we were working off the slots but is obviously more attentive and maximizes the restaurant’s capacity. It saves me so much …
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"Reserve's greatest feature is the desire to be great. Integrations, optimizations, and efficiency upgrades are constant with Reserve. As early believers in the system, we did have to do some adjusting to the product as it grew, but every single time an update or upgrade was promised, it came. And …
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"Switching to Reserve is a great way to reinvest money into more meaningful restaurant expenses, and their rapidly growing network in the city helps ensure that guests are already familiar with the platform. The switch has certainly been worth it both from a financial and operational perspective."
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"Compared to OT, the data we receive from Reserve is amazingly thorough. The ability to track turn times, as well as observe trends over time has proven incredibly invaluable in creating space for more business. The communication options with guests has allowed us to better manage our book without an …
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"The Reserve team has always been incredibly helpful, prompt and willing to work to make Contra a better restaurant."