77 Reserve For Restaurants Testimonials

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  • "We wanted a partner that would help us redefine the reservations process, someone who would be a good listener to our needs and help us accommodate most of them. Since we started working with Reserve in late 2015, it has been a real partnership. We appreciate their responsiveness, hands-on approach, …

  • "Before signing with Reserve, we were afraid that we would lose reservations, but we did not see a dip in the weeks after the switch. Reserve is bringing more people to us through Google searches and we are getting more Google reviews, which helps improve our SEO ranking. Reserve has …

  • "Our relationship with Reserve feels very personal; they understand the specifics of our business and how we run. There was an adjustment when we made the transition to the updated system, but after a close eye and fine tuning for the first few weeks, we felt the system improved the …

  • "From day one, it has always felt like their support team has been keeping an eye on our business and looking for ways to hone and improve, always with the understanding that every business has its own unique type of service and operation. I would recommend Reserve to all of …

  • "Switching to Reserve is a great way to reinvest money into more meaningful restaurant expenses, and their rapidly growing network in the city helps ensure that guests are already familiar with the platform. The switch has certainly been worth it both from a financial and operational perspective."

  • "Reserve is a super organized system with a user-friendly design. It's easy to learn and shows you a straightforward look at what to expect for your shifts. On top of that, you get specific reports on turn times, waitlists, reservations, etc. Also, interactive texting makes it much easier to keep …

  • "Reserve is a great system, backed up by a truly amazing team who care about their clients. Text support is great for immediate assistance, and our Account Manager is awesome."

  • “The algorithm has been great. We have not seen a decline in covers. In fact, we have an uptick on Fridays, Saturday, and Sundays. We have seen a more consistent flow to how the restaurant is booked since the system is smarter than we are at managing table inventory. It …

  • "Mountain Standard embraced the new 'flex' style system which led to smoother services and better utilization of the dining room almost instantly. Over the last 3 months Mountain Standard has been able to consistently increase the dining room optimization on average of an extra 10% each evening. Amazing."

  • "Understanding the reservation algorithm has made me rethink reservations. I've now been able to create two turns when we started with just one. Beginning with Tock, anything would be easier on the guest's side of things."

  • “With the ease of the product, our hosts are able to quickly enter guests and their information. This allows us to add more people to our list, accurately figure out wait times, and make more guests happy in the long run.”

  • "We signed up for Reserve for a variety of reasons. One was pricing; they are very competitive. Mainly, it was their passion. They truly wanted to work with us and you could sense that. Their attention to detail and their follow through is exceptional and refreshing. It also seemed to …

  • "Reserve's waitlist function is quick, clear, and effective. People are surprised how quickly the texts go through and we can easily message international numbers. The text content is completely custom."

  • "For so long the industry was led by a company that took advantage of its customers charging outrageous amounts. Sometimes that monthly bill was the difference between a profit that month or a loss. Reserve gives the same type of reservation platform, better customer service and for a much fairer …

  • "The overall ease of securing and confirming reservations saves us a lot of time. And the pricing of the product has also made a huge impact on our bottom line. The support from Reserve is unparalleled. They really work as a partner in ensuring maximum benefit from the product."