77 Reserve For Restaurants Testimonials

"The level of engagement and transparency are unparalleled versus any other reservations system and they are growing exponentially in all the right ways."

"Reserve has simplified our online and in house reservations to the point that ANYONE in our company can take a reservation that will be placed into our list for the night with the utmost efficiency. Double booked tables are a thing of the past and tables never sit empty due to a poorly assigned dining room. Additionally, help is always a chat away and the friendly attitude of the Reserve staff has made them part of our restaurant industry family. We know each other and they consider our individual restaurant's needs when making changes to the system."

"The data that we receive allows us to think more strategically about when we need to increase available reservation slots, or decrease tables restricted to walk-ins. We've been able to use the reports generated by our account manager to look strategically and accurately at what is happening on the floor at both of our restaurants, and maximize our capacity to get guests seated from reservations and from the waitlist. Knowing the ratio of walkins to reservations, the average turn time, the average waittime, and more has given us a data driven way to run the floor."

"Reserve has worked beautifully: the new algorithm and flex mode takes the best of an Open Table-like system, and marries it to an intuitive, user friendly interface that’s quick to learn and easy to maximize. But the best feature by far has been the constant support. It's another instance where Reserve clearly puts people as the top priority, and that's what makes you a good company to work with. When I have 15 plates spinning in the air, it’s such a relief knowing that the system is working properly and to our specifications, and that any issues can be handled quickly and clearly by any member of my staff, communicating directly with you. You're an extension of our team, and, being a small operation, we appreciate that more than you know."

"The Reserve team has always been incredibly helpful, prompt and willing to work to make Contra a better restaurant."

"Our team really likes Reserve's algorithm as we don't have to manage all of our slots on a day to day basis. When we opened, we were on Reserve's slot product, and while we had control, it was a lot of manual adjustment. The new V2 flex makes it so much easier because we still have all of that control with the additional help of the algorithm. Yes, we make adjustments here and there, but the algorithm is really smart and works in our favor in plotting out our room so our team can focus on other things. Additionally, the new dashboard on Reserve is amazing for being able to manage and anticipate reservation needs that come up while away from the restaurant, allowing myself and my team constant access."

"Reserve is a very helpful platform for managing and organizing your waitlist. The customer service and support is great! We love that there can be multiple floor plans to toggle back and forth between to keep our rooms/sections as concise as possible."

"From the on-boarding and support to the relationships we’ve built with their team, Reserve is there for all of our guest management and reservation needs. The product is incredibly flexible and intuitive on the backend, which has saved us time and money. The ability to share guest and reservation information across our properties has served as a valuable tool for Heisler."

"Reserve does everything from an analytic side that Open Table does. But the biggest advantage is working with a company that actually listens to their customers and reacts accordingly. Reserve understands our business and is always trying to help not raise fees for their bottom line."

“Reserve is a great platform to use to help streamline operations. Being able to give realtime feedback and have an impact on a system that is constantly being updated as a result of that feedback is a great thing. The cost savings versus other systems is phenomenal as well.”

“The most important thing for me about Reserve is how much of an impact the system has made on our business. We are able to accommodate so many more covers everyday due to the brilliant algorithm.”

“One of my favorite aspects of Reserve is the Freestyle system. Moving our restaurants away from a slot based system to a system that works with a seating algorithm has been a game changer. It frees up tremendous time for me from managing large party requests, and gives me confidence that our seats and reservation times are being maximized.”

"When recommending you (as I have to a couple places), I let them now how easily Reserve works, how easy it is to set up, and the great support I receive from your team there. My experience with your support has been excellent so far. Whether it is emailing you or any of your predecessors working with my account, or through the support link on the app itself, the response is always very quick and very helpful whenever I have an issue."

"Reserve makes our lives easier as it's not slot based and we can focus on our customers, not where people are going to sit. Their customer service and attention to detail that we need as a restaurant is exceptional."

"From day one, it has always felt like their support team has been keeping an eye on our business and looking for ways to hone and improve, always with the understanding that every business has its own unique type of service and operation. I would recommend Reserve to all of my favorite restaurants because they truly understand how to bridge the gap between giving the guest an easy to use system for booking their reservations, and providing the restaurant with a program that allows us to better understand our guest’s experience and maximize our space.”