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"My biggest concern was that Reserve might not be very well known to Chicago people because everyone is familiar with Open Table. I found this to NOT be true, in fact it was the opposite and people were very receptive to the change. Reserve kicks ass on all ends."
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"As a multi-property manager, the shared guest data between three restaurants has allowed us to have some strong hospitality moments. Having notes from a guests experience at one property be accessible to the other properties allows us to get closer each time to providing the best possible experience for our …
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“The algorithm is incredibly helpful to our small restaurant. We don’t have a host and the algorithm picks up a lot of the tasks I found myself doing when we were working off the slots but is obviously more attentive and maximizes the restaurant’s capacity. It saves me so much …
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"I'd say more then 90% of our business comes through Reserve which is great. Based on the price alone, the system is worth it. Also, Reserve is constantly updating and trying to make the experience the best possible and someone is always there it help if you have questions."
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"The Reserve team has been extremely supportive since day one. From walking us through set-up, blasting out social media, getting us on board and continuously checking in to see how we are doing and if we need anything from them and how they can improve. When they are in town, …
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"There are a lot of feature of Reserve that are easy, intuitive, and function well for the system. From a guest side, having tried to make a reservation with another system (not OT, I think it was Resy), it forced me to create an account, which I did not want …
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"It was a seamless and easy transition to move over to the Reserve system. This company looks at the reservation system from the restaurants eyes. They are constantly listening to their customers and making updates to better not only Reserve but our business. Anytime we have suggested new features, they …
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"My biggest concern before signing up with Reserve was a possible lack of product support. New platforms will often overreach their support capabilities to sign up new customers. That fear has proven unfounded. Reserve support has always been available when needed, and updates are frequent and useful. I have been …
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“The most important thing for me about Reserve is how much of an impact the system has made on our business. We are able to accommodate so many more covers everyday due to the brilliant algorithm.”
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“Reserve is a cost-effective reservation system with a committed support team of industry professionals and an intuitive interface for restaurant employees. We opened 2 restaurants with Reserve and switched one seamlessly from Opentable. One of my biggest concerns in choosing a reservation system is the efficiency of the user interface. …
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"From the on-boarding and support to the relationships we’ve built with their team, Reserve is there for all of our guest management and reservation needs. The product is incredibly flexible and intuitive on the backend, which has saved us time and money. The ability to share guest and reservation information …
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"Reserve is a super organized system with a user-friendly design. It's easy to learn and shows you a straightforward look at what to expect for your shifts. On top of that, you get specific reports on turn times, waitlists, reservations, etc. Also, interactive texting makes it much easier to keep …
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"Reserve has worked beautifully: the new algorithm and flex mode takes the best of an Open Table-like system, and marries it to an intuitive, user friendly interface that’s quick to learn and easy to maximize. But the best feature by far has been the constant support. It's another instance where …
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"We quickly saw Reserve's competitive nature shine through constant improvements and updates to their management system. We've saved so much time by switching to Reserve and immediately saw an increase in the amount of reservation covers. These folks are on the forefront of restaurant technology, they understand what restaurants need …
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"The level of engagement and transparency are unparalleled versus any other reservations system and they are growing exponentially in all the right ways."