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“Reserve is a cost-effective reservation system with a committed support team of industry professionals and an intuitive interface for restaurant employees. We opened 2 restaurants with Reserve and switched one seamlessly from Opentable. One of my biggest concerns in choosing a reservation system is the efficiency of the user interface. …
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"I would say that they have by far the best customer service, which is what made us switch from Resy to Reserve at Fat Baby. I also think the ability for restaurants to generate data from the app is super cool."
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"We've now successfully completed a couple of marketing campaigns that are showing up in our analytics! This is a HUGE improvement from where we were in the past, and I am really excited to utilize this feature going forward. All of us at JBF really appreciate the extra assistance you've …
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“I cannot say enough great things about Reserve's support team. Being able to open a chat with them whenever we need is absolutely ideal. I cannot tell you the number of times in the past when I've had to walk off of the floor in a busy service in order …
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"We have already saved SO MUCH MONEY! We are an extremely busy restaurant and we were averaging $1200 a month with Open Table! Our busiest month was $2000. That is some SERIOUS SAVINGS! It seems like we are doing the same amount of covers as we did with Open Table, …
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"Reserve makes our lives easier as it's not slot based and we can focus on our customers, not where people are going to sit. Their customer service and attention to detail that we need as a restaurant is exceptional."
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"There's so much innovation and diversity in apps, and Reserve is one of the best. Chefs have been incorporating tools that seemed daunting in the past (like sous vide and immersion circulators) since they learned that these tools save time and money and result in a better product. This is …
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"Our relationship with Reserve feels very personal; they understand the specifics of our business and how we run. There was an adjustment when we made the transition to the updated system, but after a close eye and fine tuning for the first few weeks, we felt the system improved the …
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"OpenTable left their paying customers in the dust a long time ago to pursue more revenue at our expense. I needed to find an affordable reservation system where new and old customers could comfortably find me. Reputable restaurants using the same system was a must as was removing ourselves from …
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"From a price perspective, Reserve is unparalleled in our industry. Beyond that, I’d say having Reserve, with its marketing tools and technology, humming diligently in the background lets us focus on great food and service. Their team has been incredibly helpful to our staff — quick responses, easy solutions."
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"I'm a crazy reservation micro-manager. I was extremely skeptical any reservation software would have the 'AI' to match me. Weekends are like Tetris. But Reserve has FAR exceeded my expectations. I probably save about 4 hours a week all together. Honestly, I hardly even look at the weekend during the …
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"From the on-boarding and support to the relationships we’ve built with their team, Reserve is there for all of our guest management and reservation needs. The product is incredibly flexible and intuitive on the backend, which has saved us time and money. The ability to share guest and reservation information …
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“One of my favorite features of Reserve is the program's ability to auto-assign reservations to tables before the start of a shift. I didn't realize the impact of this feature until we hired a new host with very minimal experience. I didn't feel comfortable with him spreading out the reservations …
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“The algorithm is incredibly helpful to our small restaurant. We don’t have a host and the algorithm picks up a lot of the tasks I found myself doing when we were working off the slots but is obviously more attentive and maximizes the restaurant’s capacity. It saves me so much …
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"In our two locations, we see roughly 300,000 guests a year and take reservations for every meal. It is vitally important that our reservation software is solid as a rock and, when we need it, support is there to help. So far, Reserve has filled both requirements. Reserve works on …