"Mountain Standard embraced the new 'flex' style system which led to smoother services and better utilization of the dining room almost instantly. Over the last 3 months Mountain Standard has been able to consistently increase the dining room optimization on average of an extra 10% each evening. Amazing."

"It’s simple: stop building OpenTable's brand, and having your customers go to their website, and be processed through their system. They promote other restaurants instead of yours, their system favors large corporate establishments with all of their promotion offerings. Take the savings that you are going to experience and invest …

"My biggest concern was that Reserve might not be very well known to Chicago people because everyone is familiar with Open Table. I found this to NOT be true, in fact it was the opposite and people were very receptive to the change. Reserve kicks ass on all ends."

"Reserve's greatest feature is the desire to be great. Integrations, optimizations, and efficiency upgrades are constant with Reserve. As early believers in the system, we did have to do some adjusting to the product as it grew, but every single time an update or upgrade was promised, it came. And …

"The data that we receive allows us to think more strategically about when we need to increase available reservation slots, or decrease tables restricted to walk-ins. We've been able to use the reports generated by our account manager to look strategically and accurately at what is happening on the floor …

"I put Reserve through the wringer when I vetted them, reading the agreement line by line. They haven't upped the price, haven't included weird charges or anything like that. The system has been tight — no issues with outages or anything like that. Excellent customer service. No impact on our …

"Reserve has worked beautifully: the new algorithm and flex mode takes the best of an Open Table-like system, and marries it to an intuitive, user friendly interface that’s quick to learn and easy to maximize. But the best feature by far has been the constant support. It's another instance where …

"I was scared to be out with the old and in with the new, but now wonder why we waited so long. Get ready for the extra $2K + to your bottom line. Because restaurants should not have to pay for covers! With an already impossibly small margin, give your …

"My biggest concern before signing up with Reserve was a possible lack of product support. New platforms will often overreach their support capabilities to sign up new customers. That fear has proven unfounded. Reserve support has always been available when needed, and updates are frequent and useful. I have been …

"We wanted a partner that would help us redefine the reservations process, someone who would be a good listener to our needs and help us accommodate most of them. Since we started working with Reserve in late 2015, it has been a real partnership. We appreciate their responsiveness, hands-on approach, …

"As a multi-property manager, the shared guest data between three restaurants has allowed us to have some strong hospitality moments. Having notes from a guests experience at one property be accessible to the other properties allows us to get closer each time to providing the best possible experience for our …

"We signed up for Reserve for a variety of reasons. One was pricing; they are very competitive. Mainly, it was their passion. They truly wanted to work with us and you could sense that. Their attention to detail and their follow through is exceptional and refreshing. It also seemed to …

"Working with Reserve has been a completely different experience all to the good. Communication and customer service has been excellent! And the system is very easy to operate...highly intuitive...allowing for easy training of new staff. This is our first online reservation experience (we never made it to going 'live' with …

"We switched because we were tired of the cost of Open Table and the illogical pricing structure as well as their lack of customer service. They never listened to their restaurant clients' requests or feedback on how to improve the system. Reserve has done much better with both of these …

“Reserve is a great platform to use to help streamline operations. Being able to give realtime feedback and have an impact on a system that is constantly being updated as a result of that feedback is a great thing. The cost savings versus other systems is phenomenal as well.”