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"Reserve's waitlist function is quick, clear, and effective. People are surprised how quickly the texts go through and we can easily message international numbers. The text content is completely custom."
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"Join Reserve for the pure fact that the service is personal, the platform works and you feel like Reserve is working for you and not against you."
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“The fixed cost per month as opposed to a per reservation fee has been incredibly impactful. The amount I used to pay per month was astronomical which had a huge effect on our bottom line, making it very hard to turn a profit. Where I used to almost want to …
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"Reserve makes our host staff much more efficient, so much so we have been able to cut labor costs by having fewer on the floor at a time. Also, Reserve has made training new hosts and managers so easy with its user friendly and intuitive platform."
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"I put Reserve through the wringer when I vetted them, reading the agreement line by line. They haven't upped the price, haven't included weird charges or anything like that. The system has been tight — no issues with outages or anything like that. Excellent customer service. No impact on our …
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“One of my favorite features of Reserve is the program's ability to auto-assign reservations to tables before the start of a shift. I didn't realize the impact of this feature until we hired a new host with very minimal experience. I didn't feel comfortable with him spreading out the reservations …
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"I was scared to be out with the old and in with the new, but now wonder why we waited so long. Get ready for the extra $2K + to your bottom line. Because restaurants should not have to pay for covers! With an already impossibly small margin, give your …
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"From a price perspective, Reserve is unparalleled in our industry. Beyond that, I’d say having Reserve, with its marketing tools and technology, humming diligently in the background lets us focus on great food and service. Their team has been incredibly helpful to our staff — quick responses, easy solutions."
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"Reserve is a very helpful platform for managing and organizing your waitlist. The customer service and support is great! We love that there can be multiple floor plans to toggle back and forth between to keep our rooms/sections as concise as possible."
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"Our team really likes Reserve's algorithm as we don't have to manage all of our slots on a day to day basis. When we opened, we were on Reserve's slot product, and while we had control, it was a lot of manual adjustment. The new V2 flex makes it so …
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"Mountain Standard embraced the new 'flex' style system which led to smoother services and better utilization of the dining room almost instantly. Over the last 3 months Mountain Standard has been able to consistently increase the dining room optimization on average of an extra 10% each evening. Amazing."
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"My biggest concern before signing up with Reserve was a possible lack of product support. New platforms will often overreach their support capabilities to sign up new customers. That fear has proven unfounded. Reserve support has always been available when needed, and updates are frequent and useful. I have been …
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"We were prepared to take on all of the growing pains that would come with switching over and that would continue as we waited for your development team to add certain desired features. And I have to say, you guys have lived up to the superior level of customer support …
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“The most important thing for me about Reserve is how much of an impact the system has made on our business. We are able to accommodate so many more covers everyday due to the brilliant algorithm.”
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“The ease and mobility of the system, the rapid response from the support team, and the lack of binding contracts make it a far superior product than the competitor who shall not be named.”