42 QuestBack Testimonials

“Implementing the data is not just a technical task, and it is essential to understand what type of data is needed and how it can be used to develop processes.”

“If a particular student is bullying multiple other students, the school can put in efforts to have more adults around the student during breaks.”

“We needed a tool that we could use to collect data rapidly and anonymously.”

"The GESIS Panel offers the academic community an innovative, free way of accessing a survey sample that is representative of the population."

"Overall, we’ve been really happy with Questback’s feedback solution. Our employees now get direct feedback on their performance – from the people whose opinion matters the most: customers. Additionally, we can already see a clear link between high net promoter scores and increased revenue."

"Recent high-profile failures of corporate integrity have highlighted the need to prevent, detect and respond to the types of breakdown in trust and compliance that can have devastating consequences for businesses and the individuals within them."

"ESG Pulse provides us with unique insight into material factors that are important for value creation and profitable operations in our portfolio companies."

"If managers don’t have a steady flow of direct customer feedback, tight budgets and other constraints can lead them to focus on departmental goals and to shunt customer experience to the sideline."

"We increased our conversion rates by 5% after the first month of using the Questback Salespulse app."

"We chose Questback as it is a perfect fit with what we like to offer clients. It provides the capability to run a high volume of fast turnaround surveys, complemented by powerful management and reporting."

"Since moving to Questback we’ve seen a definite difference in what we can achieve. Innovation gives us invaluable insight that helps us engage more deeply with our audiences."

"The integration of ICA Watson Campaign Automation and the Questback Enterprise Feedback Suite utilizing the UBX app will automate and streamline ICAs customer facing feedback processes. This will make feedback an integrated part of the ICA campaign management and ensures high scalability and data quality."

"In a rapidly changing working environment where teams and leadership are agile, collaboration is the MO of modern business. Qubie is a new alternative to traditional ways of gathering insights and feedback. Microsoft Teams customers have the opportunity to gain crucial insights into how effectively they’re performing as a team and how they can improve as they work and collaborate on our platform."

"Our Questback community platform has helped our retention rates increase and turnover decrease, sickness and absence rates improve, and our staff to feel happy and good in their work."

"The big win for me is when we start to link customer feedback with behaviour and transactional data. We can then begin to look at the impact that the experience has on key financial metrics such as loyalty and customer lifetime value. We’re not yet ready to do this, but when we can it will have a transformative effect."