“We needed a tool that we could have control over from the beginning to the end. We wanted to formulate our own questions, be able to see and analyze the data and, simply put, have full control and insight into the process and the data, from beginning to end. We wanted to have control during the data collection, own the entire process and be able to work in a polished way."
“Furthermore, we wanted to have access to a tool for our managers and other employees that showed us how each individual was performing. We want to provide our managers with real feedback from our customers, to enable them to make any potential improvements."
"We love the fact we can work creatively together with Questback to design the best outcome. It’s about fitting the technology around the feedback concept rather than the other way around. That’s the Questback difference."
"Our employees’ opinion is of great value in our company. We have been using the Questback software solution for globally standardized, digital and effective employee surveys for many years. This allowed us to identify and sustainably improve the levers influencing health and engagement. This enabled us to establish a sustainable culture of dialogue and continuous improvement."
“Implementing the data is not just a technical task, and it is essential to understand what type of data is needed and how it can be used to develop processes.”
“Answers are accumulating pretty quickly; of course, you have to pay attention to the fact that the survey is easy to answer."
“This is where Questback has a good solution that we can use as a central tool. The results justify our presence and the returns on the invested 300 million.”
”Being able to show these real results, with the help of Questback, is the reason why local businesses and municipalities are so positive when it comes to investing in the organization."
“We needed a tool that we could use to collect data rapidly and anonymously.”
“If a particular student is bullying multiple other students, the school can put in efforts to have more adults around the student during breaks.”
“We really appreciate the ease of access in this form of platform and we also appreciate the Questback team, they have been very helpful when we have had questions and it has been a positive experience working with them.”
“Scania have only been able to do this type of survey on a yearly basis previously, since it required a lot of resources and time to perform. Thanks to digitalization, we are now able to more effectively process most of the steps and create the surveys when needed."
“Working with Questback helps us to make Somerset Partnership as responsive and engaged as possible for patients and staff. We now have a flexible platform that supports all of our engagement and feedback needs – now and in the future.”
"One of the insights we have gained through our work with Questback is that the preferred tastes and wishes are never the same everywhere. By listening to our customers, we have managed to improve our 150 canteens throughout Norway by tailoring each unit to the local needs."
"A great and easy-to-use survey tool for collecting customer insights."