QuestBack

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Read 42 QuestBack reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 1 customer videos to see why companies chose QuestBack as their Feedback and Reviews Management Systems

Questback is the global leader in building employee and customer loyalty through feedback.

We were founded on the simple premise that every human being matters and capturing their wisdom will help your organization succeed. People matter - whether they’re your customers, your employees or your market research community. Yet while technology has made it easier to engage, how much time do we really spend listening and taking action? Are we nurturing real human connections and building mutual trust? Or are we simply paying lip-service, sacrificing credibility as a direct result?

These challenges are eroding loyalty between companies, their employees and their customers. At Questback, we go beyond surveys. We’re here to help you reach out, gather insight through meaningful dialogue and take action. All of this helps build loyalty with employees and customers to improve your most important relationships, and move your business forward.

We have over 5000 customers in over 50 countries, including a third of the Forbes 100. As our customers attest, the best insight is foresight. With Questback, engage, listen and act.

To learn more or schedule a demo, go to www.questback.com.

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Customer Rating Review Scorebased on 3246 reference ratings
4.8/5.0 (3246)

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Featured Testimonials

  • “We needed a tool that we could use to collect data rapidly and anonymously.”

    Hannu RusamaSOS Barnbyar

  • "A great and easy-to-use survey tool for collecting customer insights."

    Filip IngelströmCampaign and Analysis Specialist

  • "The great thing about the tool is that it helps us become even more customer-focused in a very efficient way, and it enables greater corporate management transparency”, concludes Fröhlich. “In addition, it reduces the pressure on individual departments, because they only have to deal with the results, and don’t have to worry about how to generate them. That saves time and of course reduces cost as well.”

    Ulf FröhlichHead of the Research & CRM Department
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Featured Case Studies

  • Nespresso - Customer Case Study

  • RAG completes a 180-degree transformation with Questback software

    Dirk BergmannDeputy Head of Personnel and Leadership Development

  • Bank Austria builds the “Bank of the Future” with Questback’s feedback platform

    Martin GöllesHead of the Customer Intelligence & Market Research Department
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Featured Customer Videos

  • Play Video
    Darryn AllcornInterim Director for Workforce and Organisational Development
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Additional QuestBack Information & Resources

Read QuestBack Reviews, Testimonials & Customer References from 42 real QuestBack customers.

Browse QuestBack Case Studies, Customer Success Stories, & Customer References from 28 businesses that use QuestBack.

Watch QuestBack Customer Videos to learn why 1 businesses chose QuestBack.

FeaturedCustomers has 1,858,227+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.