QuestBack

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Read 42 QuestBack reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 1 customer videos to see why companies chose QuestBack as their Feedback and Reviews Management Systems

Questback is the global leader in building employee and customer loyalty through feedback.

We were founded on the simple premise that every human being matters and capturing their wisdom will help your organization succeed. People matter - whether they’re your customers, your employees or your market research community. Yet while technology has made it easier to engage, how much time do we really spend listening and taking action? Are we nurturing real human connections and building mutual trust? Or are we simply paying lip-service, sacrificing credibility as a direct result?

These challenges are eroding loyalty between companies, their employees and their customers. At Questback, we go beyond surveys. We’re here to help you reach out, gather insight through meaningful dialogue and take action. All of this helps build loyalty with employees and customers to improve your most important relationships, and move your business forward.

We have over 5000 customers in over 50 countries, including a third of the Forbes 100. As our customers attest, the best insight is foresight. With Questback, engage, listen and act.

To learn more or schedule a demo, go to www.questback.com.

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Customer Rating Review Scorebased on 3341 reference ratings
4.8/5.0 (3341)

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Featured Testimonials

  • "Using Questback makes conducting a total sample survey affordable. With a pure CATI solution, it would have been much too expensive."

    Robert WiedemerHead of Quality & Feedback Management

  • “Scania have only been able to do this type of survey on a yearly basis previously, since it required a lot of resources and time to perform. Thanks to digitalization, we are now able to more effectively process most of the steps and create the surveys when needed."

    Mikael WelinderHead of Safety & Health

  • “Furthermore, we wanted to have access to a tool for our managers and other employees that showed us how each individual was performing. We want to provide our managers with real feedback from our customers, to enable them to make any potential improvements."

    PirjettaCommunications Manager
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Featured Case Studies

  • Oriflame - Customer Case Study

    Annika GrenzDirector of Global Insight

  • RSA is driving cultural change and greater employee engagement with Questback’s feedback platform

    Kam SomalGroup Head of Organisational Development

  • Sky creates a unique customer experience by listening to feedback

    Robert WiedemerHead of Quality & Feedback Management
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Featured Customer Videos

  • Play Video
    Darryn AllcornInterim Director for Workforce and Organisational Development
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Additional QuestBack Information & Resources

Read QuestBack Reviews, Testimonials & Customer References from 42 real QuestBack customers.

Browse QuestBack Case Studies, Customer Success Stories, & Customer References from 28 businesses that use QuestBack.

Watch QuestBack Customer Videos to learn why 1 businesses chose QuestBack.

FeaturedCustomers has 1,888,613+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.