Questback is the global leader in building employee and customer loyalty through feedback.
We were founded on the simple premise that every human being matters and capturing their wisdom will help your organization succeed. People matter - whether they’re your customers, your employees or your market research community. Yet while technology has made it easier to engage, how much time do we really spend listening and taking action? Are we nurturing real human connections and building mutual trust? Or are we simply paying lip-service, sacrificing credibility as a direct result?
These challenges are eroding loyalty between companies, their employees and their customers. At Questback, we go beyond surveys. We’re here to help you reach out, gather insight through meaningful dialogue and take action. All of this helps build loyalty with employees and customers to improve your most important relationships, and move your business forward.
We have over 5000 customers in over 50 countries, including a third of the Forbes 100. As our customers attest, the best insight is foresight. With Questback, engage, listen and act.
To learn more or schedule a demo, go to www.questback.com.
“Implementing the data is not just a technical task, and it is essential to understand what type of data is needed and how it can be used to develop processes.”
"The great thing about the tool is that it helps us become even more customer-focused in a very efficient way, and it enables greater corporate management transparency”, concludes Fröhlich. “In addition, it reduces the pressure on individual departments, because they only have to deal with the results, and don’t have to worry about how to generate them. That saves time and of course reduces cost as well.”
"We love the fact we can work creatively together with Questback to design the best outcome. It’s about fitting the technology around the feedback concept rather than the other way around. That’s the Questback difference."
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