Questback is the global leader in building employee and customer loyalty through feedback.
We were founded on the simple premise that every human being matters and capturing their wisdom will help your organization succeed. People matter - whether they’re your customers, your employees or your market research community. Yet while technology has made it easier to engage, how much time do we really spend listening and taking action? Are we nurturing real human connections and building mutual trust? Or are we simply paying lip-service, sacrificing credibility as a direct result?
These challenges are eroding loyalty between companies, their employees and their customers. At Questback, we go beyond surveys. We’re here to help you reach out, gather insight through meaningful dialogue and take action. All of this helps build loyalty with employees and customers to improve your most important relationships, and move your business forward.
We have over 5000 customers in over 50 countries, including a third of the Forbes 100. As our customers attest, the best insight is foresight. With Questback, engage, listen and act.
To learn more or schedule a demo, go to www.questback.com.
“The Customer Satisfaction Survey Program helps SWISS to make investments where they will have the biggest positive impact on Customer Experience.”
"Questback’s platform has consistently impressed us and remains a keystone in the technologies we employ as it is one of the most robust and flexible solutions on the market. When using Questback, our innovation and excellence are unleashed, knowing no boundaries. The Questback team has worked with us and supported us in several custom modifications to the platform and the development of additional capabilities to help us better meet the unique requirements of a client or provide an additional insights tool or capability we desired."
"With the help of Questback, we can tailor internal and external surveys, giving us valuable insight to evaluate and improve services and development initiatives."
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