QuestBack

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Read 42 QuestBack reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 1 customer videos to see why companies chose QuestBack as their Feedback and Reviews Management Systems

Questback is the global leader in building employee and customer loyalty through feedback.

We were founded on the simple premise that every human being matters and capturing their wisdom will help your organization succeed. People matter - whether they’re your customers, your employees or your market research community. Yet while technology has made it easier to engage, how much time do we really spend listening and taking action? Are we nurturing real human connections and building mutual trust? Or are we simply paying lip-service, sacrificing credibility as a direct result?

These challenges are eroding loyalty between companies, their employees and their customers. At Questback, we go beyond surveys. We’re here to help you reach out, gather insight through meaningful dialogue and take action. All of this helps build loyalty with employees and customers to improve your most important relationships, and move your business forward.

We have over 5000 customers in over 50 countries, including a third of the Forbes 100. As our customers attest, the best insight is foresight. With Questback, engage, listen and act.

To learn more or schedule a demo, go to www.questback.com.

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Customer Rating Review Scorebased on 3129 reference ratings
4.8/5.0 (3129)

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Featured Testimonials

  • "Our Questback community platform has helped our retention rates increase and turnover decrease, sickness and absence rates improve, and our staff to feel happy and good in their work."

    Northern Devon Healthcare NHS Trust

  • "The big win for me is when we start to link customer feedback with behaviour and transactional data. We can then begin to look at the impact that the experience has on key financial metrics such as loyalty and customer lifetime value. We’re not yet ready to do this, but when we can it will have a transformative effect."

    Charlotte WigginsResearch Efforts

  • “Implementing the data is not just a technical task, and it is essential to understand what type of data is needed and how it can be used to develop processes.”

    Petra NiilolaHead of Data Collecting
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Featured Case Studies

  • RSA is driving cultural change and greater employee engagement with Questback’s feedback platform

    Kam SomalGroup Head of Organisational Development

  • How Randstad Gets Closer To Customers and Employees with Questback

    Ulf FröhlichHead of the Research & CRM Department

  • Panel provider respondi is now even closer to the consumer thanks to Questback’s software

    Otto HellwigCEO
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Featured Customer Videos

  • Play Video
    Darryn AllcornInterim Director for Workforce and Organisational Development
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Additional QuestBack Information & Resources

Read QuestBack Reviews, Testimonials & Customer References from 42 real QuestBack customers.

Browse QuestBack Case Studies, Customer Success Stories, & Customer References from 28 businesses that use QuestBack.

Watch QuestBack Customer Videos to learn why 1 businesses chose QuestBack.

FeaturedCustomers has 1,828,942+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.