“Like every other hotel company, we were listening to guests after their stay experience. In order to really have an impact, we knew we needed to find ways to listen to our guests before, during and after their stays with us.”

“Before Qualtrics, we conducted research with online subject pools that was ad hoc, very expensive, and rife with errors. Other products we tried lacked sophistication to do academic research; they were basically polling tools. Qualtrics Research Suite really facilitated the transition to being able to conduct larger-scale, quicker, more efficient …

“By linking our VoC program to transactions, Qualtrics has opened up whole new possibilities in driving customer experience in the future by bringing together the rich X and O data.”

“One client asked me to do a survey and I was able to build and deploy it within an hour. The client was thrilled. They thought it would take a week! As soon I used Qualtrics, I thought, ‘Why didn’t Cornell use this sooner?"

“With previous survey tools, we had to re-label variables and values in multiple steps along the way. Now I can set up everything in Qualtrics, download it, and it is ready to go when it gets into SPSS. Qualtrics gives me more time for reporting, which I can always use.”

“We hear from dozens of people each year who say, ‘We’re so glad you have this tool. Qualtrics is the greatest thing.’ It’s so much better than SurveyMonkey or whatever they were using before. I get lots and lots of comments like this from users.”

“With Qualtrics, we can analyze data within a day or two. Before, there was a lot of back and forth with the raw files. It might take a few months for us to get a particular set of data clean before we could analyze it.”

“We can hand each student a professional-looking report each semester with their own self-ratings, as well as 360 feedback from their colleagues. It’s something they may not get at work, but it can be vital to their professional growth.”

“Qualtrics Panels helped me reach 11,000 participants across 21 countries. We hope our findings can positively influence how the Intergovernmental Panel on Climate Change communicates its findings. I could not have performed this study without Qualtrics.”

“Qualtrics is incredibly useful. We are performing a national study, so we are reaching out to every corner of the country. The results with Qualtrics are nearly instantaneous. If people don’t respond within 48 hours, they likely won’t respond. After that, we send a reminder and again, wait 48 hours …

“The Qualtrics solution is much more dynamic and easier to customize than our previous solutions. The tools are more intuitive and user-friendly. For instance, exporting data to SPSS for analysis takes only minutes and requires a lot less manipulation as the data fields show automatically. These things save us a …

“The Qualtrics University is great. I especially love the video tutorials, which make life so easy. If need I to learn to do something in Qualtrics, it is so much easier to learn from video.”

“They call me ‘Mr. Qualtrics’ here because I campaigned for this solution for so long. And hey, I don’t mind it because for the value Qualtrics brings to this university, it’s worth the moniker.”

“Qualtrics is a fundamental across the university. We’re training the future business people of the world, and Qualtrics helps us to do just this."

“Other products didn’t allow us to manage workflows and access data like we required. We had to feel like we owned how we worked with the tool, and that’s something only Qualtrics offered. I used to spend 80% of my time on assessments, but because of this tool, it’s down …