Now we can create surveys in hours, rather than waiting weeks for a third-party firm, and without any programming. We’re growing both the scope and scale of our research and can do ten times the amount of research we could do in the past.

We have a wide range of products with many components so it is important that we get insights into all facets of the product experience. With the ability to do more research in-house, we have the flexibility to do it faster and with greater control.

We were in the process of revamping our website when we saw Qualtrics Site Intercept and were blown away. Our hotels love the ability to provide special offers for their target audiences and our website visitors like the personalized touch. The product’s ease of use allows us to change website content in minutes and without having to bother IT.

Qualtrics allows Tribune to be more in tune with consumer desires as the news media landscape changes. We now have a central research department that can share consumer feedback across departments to capitalize on key findings regardless of the source.

We needed a more robust and flexible assessment platform to meet the requirements of our large, global client organizations. With Qualtrics 360, we can design and generate our own reports, speeding up the engagement process and allowing us to provide clients with actionable data. Qualtrics also gives us the ability to provide both hierarchical and longitudinal reports, which has been a key differentiator in our assessment business offering. Delivering high-quality reports greatly improves our ability to help clients achieve measurable results – particularly where we are repeating assessments and redefining benchmarks for our clients.

We have become an intensely data-driven organization because we can gather customer insight ridiculously fast with Qualtrics. Our executives simply won’t make big decisions without good data. We are savings tens of thousands of dollars by making decisions based on facts, rather than intuition.

Managing the quantitative research requests for multiple product lines was challenging before implementing Qualtrics. Now with Qualtrics Panels; a library of surveys to choose from; and the ability to easily collaborate with other research team members by sharing surveys makes managing multiple requests so much easier.

Qualtrics enables us to tie our engagement results to key organizational metrics. It makes data more powerful, providing better insight into what is actually driving retention and engagement.

The Qualtrics platform has really allowed us to understand at a deeper level what outdoor family enthusiasts are looking for...It’s changing how we advertise, it’s changing our creative content, and it’s changing how we think about what we put in our stores.

We were waiting months for feedback Qualtrics was this nirvana moment. We can grab real-time information from people and know how they’re feeling about issues.

Our Fortune 500 clients are spending millions of dollars in advertising so it has to be right. Timing is critical and they count on us to deliver quick and accurate results. When we saw the ease of use and advanced features of Qualtrics, we were hooked. Having both simplicity and sophistication in a single platform gives us the best of both worlds.

A technology like Qualtrics allows us to SOLVE problems we couldn’t solve otherwise. We’re collecting data beyond just ENGAGEMENT and it’s helping us drive real change.

Whatever we can think of to do, we can do with Qualtrics Site Intercept. One afternoon, we put together a ‘weather sentiment’ survey to find out the effects of a cold snap on certain product categories. We set it up in three hours on a Friday afternoon and by Monday morning had great results. This would have been impossible with our previous solution.

With Qualtrics, we can analyze data within a day or two. Before, there was a lot of back and forth with the raw files. It might take a few months for us to get a particular set of data clean before we could analyze it.

Qualtrics allows us to continually reinforce the link between employee and customer experience.

Our mission at Investor's Business Daily is to help people make more in the stock market. To carry out our mission, we always look for new ways to serve our customers the most relevant messaging at the right time. We use Qualtrics’ Site Intercept for everything from geo‐targeting to responsive design. Qualtrics has enabled us to provide a customized experience for all users, whether they are new site visitors, seasoned investors, long‐term subscribers, or financial professionals. We also use Site Intercept to promote our webinars, live events, and new features on our website. Using javascript expression variables, we can run acquisition campaigns and serve promotional offers to customers who aren't subscribing to a certain product.