"Powered by the speed and accuracy of the Qualtrics CustomerXM platform, Vietnam Airlines is able to capture customer insights, which serve as very important input for creating breakthrough customer experiences - characterized by Vietnam’s rich culture and identity - helping cement our position as one of the leading carriers in …

“The Qualtrics platform allows for quick, scalable analysis that can be easily shared across our organization to make fast decisions and support the intuition that has underpinned our success to date, We can share insights across our ops, finance, culinary and tech teams to more deeply understand what people love …

"Working with Clarabridge helped us efficiently organize the customer queries we received from social media into Engage, a folder integrated with Messenger and Messenger API for Instagram. Instead of natively using Messenger and Instagram to respond to people, our customer service and social media teams could access and respond to …

“One client asked me to do a survey and I was able to build and deploy it within an hour. The client was thrilled. They thought it would take a week! As soon I used Qualtrics, I thought, ‘Why didn’t Cornell use this sooner?"

“With previous survey tools, we had to re-label variables and values in multiple steps along the way. Now I can set up everything in Qualtrics, download it, and it is ready to go when it gets into SPSS. Qualtrics gives me more time for reporting, which I can always use.”

“We hear from dozens of people each year who say, ‘We’re so glad you have this tool. Qualtrics is the greatest thing.’ It’s so much better than SurveyMonkey or whatever they were using before. I get lots and lots of comments like this from users.”

“With Qualtrics, we can analyze data within a day or two. Before, there was a lot of back and forth with the raw files. It might take a few months for us to get a particular set of data clean before we could analyze it.”

“We can hand each student a professional-looking report each semester with their own self-ratings, as well as 360 feedback from their colleagues. It’s something they may not get at work, but it can be vital to their professional growth.”

“Qualtrics Panels helped me reach 11,000 participants across 21 countries. We hope our findings can positively influence how the Intergovernmental Panel on Climate Change communicates its findings. I could not have performed this study without Qualtrics.”

“Qualtrics is incredibly useful. We are performing a national study, so we are reaching out to every corner of the country. The results with Qualtrics are nearly instantaneous. If people don’t respond within 48 hours, they likely won’t respond. After that, we send a reminder and again, wait 48 hours …

“The Qualtrics solution is much more dynamic and easier to customize than our previous solutions. The tools are more intuitive and user-friendly. For instance, exporting data to SPSS for analysis takes only minutes and requires a lot less manipulation as the data fields show automatically. These things save us a …

“The Qualtrics University is great. I especially love the video tutorials, which make life so easy. If need I to learn to do something in Qualtrics, it is so much easier to learn from video.”

“They call me ‘Mr. Qualtrics’ here because I campaigned for this solution for so long. And hey, I don’t mind it because for the value Qualtrics brings to this university, it’s worth the moniker.”

“Qualtrics is a fundamental across the university. We’re training the future business people of the world, and Qualtrics helps us to do just this."

“Other products didn’t allow us to manage workflows and access data like we required. We had to feel like we owned how we worked with the tool, and that’s something only Qualtrics offered. I used to spend 80% of my time on assessments, but because of this tool, it’s down …