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69 Qmatic Case Studies

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  • Darlington Borough Council Creates a Seamless and Reliable Environment for Customers and Staff

    David AlleyCustomer Services Manager

  • Public Service of Wallonia Overcome Service Challenges and Streamline Operations with Qmatic

    Myriam RobaDirector of the Local Services Department

  • Eataly Creates More Direct and Personalized Interactions with Qmatic

    Marco PiarulliStore General Manager

  • Pijnacker City Hall Creates a Mobile Workforce with Qmatic

    Esther KramerSenior Information Manager

  • Uppsala Municipality Use Qmatic to Create a Better Visitor Flow

    Sanela ZunaUnit Head

  • Coventry University Streamlines Student Service Delivery with Qmatic

    Reine WalkerCustomer Service Advisor

  • Alliar Médicos à Frente Reduces Average Wait Time and Increases Productivity with Qmatic

    Luiz MasettoProcesses and Operations Coordinator

  • New Mexico MVD - halves waiting times, attains 95% customer satisfaction

    Susana MartinezGovernor

  • Decathlon Uses Qmatic to Make the Checkout Experience Smoother and Faster

    Donato FavaleArea Operation Manager

  • Kinetika Sardegna Partners with Qmatic to Manage the Patient Flow

    Roland PoleddaIT Manager

  • Qmatic Optimize the Patient Flows at ADRZ Hospital in the Netherlands

    Natasja MarimanProgram Director

  • Transforming the in-branch customer experience at the post office

    James ScuttHead of Customer Experience, Strategy and Deployment

  • Nevada Department of Motor Vehicles - Customer Case Study

    Tonya LaneyField Services Administrator

  • St. Josef’s Hospital Wiesbaden reduces waiting time by 50% with Qmatic

    Bianka WienholzHead of Patient Management

  • SNCF improved its Administration and Customer Experience with Qmatic

    Nathalie BrazetNational Manager
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