“One of the biggest surprises is the impact PH Connect has had on my team’s communication with the physicians. Historically, call center operators end up being the middlemen between the referring physician and the staff physician. Some physicians simply don’t like to provide the information we need to effectively facilitate …

“PH Connect allows providers real time access to each other without prior knowledge of call schedules. [It] enables them to share patient-specific information securely, unlike conventional texting and provides read receipts to communicate that messages have been received."