“We're not creating a new system of record with Productboard, but we're extending the functionality of the assets we already have. With that approach, Engineering really embraced it.”

“My favorite Productboard feature is letting customers view the roadmap and vote or give personal feedback. Even when feedback comes indirectly, we can attach it to features through notes and keep everything connected.”

“Before there was no unified way of planning or prioritizing. Productboard has majorly improved how we collaborate to develop great new features that continue to protect our customers from threats.”

“Our Solutions Architect’s approach was consultative – he got to know us. We took him through our deliberations, and he showed us different approaches we could think about when using Productboard. It was a really successful journey and we’ve landed quickly on a pragmatic model that’s made a substantial difference …

“Productboard's onboarding & implementation approach works. They set objectives and tailor enablement to the maturity of our teams and organization.‘’

“We needed to scale our processes and our approach to product management to ensure we could meet the needs of stakeholders in the growing company.”

“It was like everyone was in their own plane flying their own course.”

“The flexibility and adaptability of Productboard and their team allow us to cater for and adapt to all our market needs.”

“We believe that Productboard has the features and functionality for us to optimize our product management processes from end to end, from discovery to delivery.”

“Having our feedback in too many disparate places risks prioritizing the wrong thing — and prioritizing the wrong thing can make or break a calendar year.”

“Productboard brings the ability to marry engineering and operations with a product focus. It bends enough to fit into what you have going on system-wise, but allows you time and space to digitally transform your company by integrating the right system and process to measure and calculate success. When you …

“Having the joint Umbrage and Productboard relationship was critical. Umbrage knew the problems we were solving for the industry, and with Productboard they helped us tailor our product management workflows to meet the needs of our clients, faster.”

“One of the most significant challenges we faced was how disorganized feedback and feature requests were. People would create tickets in a Jira repository called ‘product ideas,’ and it was fairly messy. Multiple teams, like customer success, support, and product, would create tickets in silos, often resulting in duplicates. Sometimes …

“Instead of having two or three product managers, we planned to have 10 or 20, and our processes needed to scale.”

“By using technology like Productboard we are able to harness the ongoing conversations that our Sales and Customer Success teams are having with customers, without having having to be in every meeting.”