“Before there was no unified way of planning or prioritizing. Productboard has majorly improved how we collaborate to develop great new features that continue to protect our customers from threats.”

"We deeply value productboard over here at Bonfire, and personally can't wait to see where you take it."

“The history of HR is very much bound to a distribution of resources based on functional domains; teams only focus on the deliverables within their function. For example, if a new training is requested by a business unit, the Learning and Development team’s concern would be only about the content …

“[PowerPoint] was very difficult for maintaining updates because it wasn’t integrated into our Jira or Confluence workflows.”

“Once product managers did get feedback, it would require a lot of effort to review and summarize it, since the information came from so many different channels,” he adds, making it “harder for us to put the customer first.”

“We were not able to quickly find things, so we were sometimes using the limits of our memory to track down customer feedback. That’s the kind of situation where you’re spending a lot of time but maybe not focusing on the right things.”

“As a division, we were thinking, ‘If we move this person over there, we lose all of their rich knowledge about their product and the market because it’s locked in their heads.’ Productboard helps us get that information out of people's heads, reducing this friction when promoting internal candidates and …

“We integrated with other systems in Productboard, like our CRM, Product Development system of record, and a customer survey with Make.com. It's not complicated—all we're doing is pushing or pulling a couple of values into features or customer notes—but the impact is tremendous.”

“Our customers talk to us from every single angle. We needed to bring all that feedback into one place where we could leverage the insights transparently.”

“My favorite Productboard feature is letting customers view the roadmap and vote or give personal feedback. Even when feedback comes indirectly, we can attach it to features through notes and keep everything connected.”

“It’s been super helpful for us to be able to see cross-functionally and plan and prioritize all in one place.”

“Productboard has been a game changer. It significantly improved the entire process for our team, from product discovery through to feature delivery Productboard has enabled the team to be able to deliver features that we wouldn't have been able to deliver before."

“I'm able to look into our frequently asked and logged requests and present a timeline with strong metrics to express the needs of our users I'm able to really advocate for the customer and say to our team, ‘Hey, this is something that we should start building.”

“Productboard has been a huge part of turning something nebulous into something quantifiable. It helps us listen to our customers, prioritize the right features, and communicate our roadmap effectively."

“The biggest challenge was a lack of visibility both ways, Our go-to-market team had no visibility into what we were building and why, and our product organization had no visibility into how our product was perceived and where the gaps and flaws were.”