92 Productboard Testimonials

“Having our feedback in too many disparate places risks prioritizing the wrong thing — and prioritizing the wrong thing can make or break a calendar year.”

“Product was a black box. Other teams didn’t know when a release was coming because they couldn't follow the information through the process from feedback-gathering to delivery. So, the first thing we see now with Productboard is a sense of trust again.”

“Being able to see the User impact score pop out for highly-requested features is a major benefit. I actually have some data to back up my decisions, so we’re not tempted to go build things a vocal minority is passionate about but that doesn’t benefit our user base as a whole. This is critical for us.”

“[PowerPoint] was very difficult for maintaining updates because it wasn’t integrated into our Jira or Confluence workflows.”

“Once product managers did get feedback, it would require a lot of effort to review and summarize it, since the information came from so many different channels,” he adds, making it “harder for us to put the customer first.”

“We were not able to quickly find things, so we were sometimes using the limits of our memory to track down customer feedback. That’s the kind of situation where you’re spending a lot of time but maybe not focusing on the right things.”

“As a division, we were thinking, ‘If we move this person over there, we lose all of their rich knowledge about their product and the market because it’s locked in their heads.’ Productboard helps us get that information out of people's heads, reducing this friction when promoting internal candidates and letting them pursue exciting career growth opportunities.”

“We integrated with other systems in Productboard, like our CRM, Product Development system of record, and a customer survey with Make.com. It's not complicated—all we're doing is pushing or pulling a couple of values into features or customer notes—but the impact is tremendous.”