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ProcedureFlow

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Read 26 ProcedureFlow reviews and testimonials from customers, explore 28 case studies and customer success stories, and watch 2 customer videos to see why companies chose ProcedureFlow as their Knowledge Management Software

Founded in 2015 and headquartered in Saint John, New Brunswick, Procedureflow is the Human + AI knowledge infrastructure company for guided execution. The company turns complex operating procedures into structured, visual workflows that humans and AI agents follow in real time, enabling businesses to execute processes accurately, consistently, and at scale across regulated industries including government, utilities, finance, insurance, and retail. For more information, visit procedureflow.com.

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  • 26 Testimonials View
  • 28 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 2911 reference ratings
4.8/5.0 (2911)
  • Fall 2026 Rising Star Knowledge Management Software
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26Testimonials

  • "Our goal is to improve the quality of life of those we are working with through both traditional and non-traditional methods. With ProcedureFlow, the need for formal training is significantly …

    Trauma Healing Centers GM of Clinic Operations

  • “ProcedureFlow has allowed us to put the knowledge and experience of our key people directly in the hands of each member of our team. Now everyone can provide our customers …

    Alex Gardiner Director

  • "This is one of the easiest products I’ve used in my call center career and we have seen immediate improvements in the center. It’s easy to set up, maintain and …

    311 Center Operations Manager
25 more testimonials currently locked

28 Case Studies

  • How Brooks Running accelerates onboarding by centralizing processes

    Ashley Salter Training and Development Program Manager

  • 311 Center Leverages ProcedureFlow to Reduce Training Time and Improve Quality

  • Meeting customer needs in a fast-changing world

    Alex Loveridge Senior Business Analyst for Customer
27 more case studies currently locked

2 Customer Videos

  • Medavie Blue Cross - Customer Success Story (Rachel Mills - Director of Project Sponsor)
    Play Video
    Rachel Mills Director of Project Sponsor
  • Bulletproof - Customer Success Story (Andrew Jefferies - Founder & Vice President Managed Services)
    Play Video
    Andrew Jefferies Founder & Vice President Managed Services
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Additional ProcedureFlow Information & Resources

Read ProcedureFlow Reviews, Testimonials & Customer References from 26 real ProcedureFlow customers.

Browse ProcedureFlow Case Studies, Customer Success Stories, & Customer References from 28 businesses that use ProcedureFlow.

Watch ProcedureFlow Customer Videos to learn why 2 businesses chose ProcedureFlow.

FeaturedCustomers has 2,122,908+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.