"When students come on their website, they're looking for specific answers to their question. INSIDE enables agents to give them quick info about their application and encourage them to apply. It’s definitely helped us see an increase in application numbers!"
"Our customer satisfaction score for chat is a lot higher than what we have for call and emails resolutions. That's due to the fact that we can provide and update the customer in real time as opposed to email where it can take days and even up to a week. …
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