“At 1-800 Contacts we have the desire to diversify. We have found that many of our IT gurus have started in the call center. So, we approached different types of people interested in expanding their knowledge.”

"The other thing that we have used quite a bit is Pluralsight’s soft skill trainings. If there’s a concern about teamwork or something like that, we find a team collaboration type of course, focused on listening or communication. That’s probably the one way we’re using Pluralsight that I didn’t anticipate …

“Skill IQ gives us the visibility to see how the graduates are progressing in their first year. I think it creates a great sense of achievement when graduates progress to expert level, especially if they’ve taken the initial skill assessment just 30 days before.”

“We were pleasantly surprised at the quality of the training, how current it was and how in-depth. So far it’s worked out very well for us.”

“The more we increase our certifications, the higher our partnerships become and the more contracts we can go after and win. It has a cyclical effect of driving business that lets us further invest in research and development.”

“We have a learning culture where we strive to encourage innovation.”

“We assign them a whole bunch of Pluralsight videos that they need to watch to get up to speed on, That’s the first visibility that a new hire gets into Pluralsight.”

“I think the online format of Pluralsight is the best because you can stop at any time and come back.”

"Digital-first means innovating our customer-first approach. To achieve that, we need the right people with the right skills and in the right roles."

"Hands-on labs save us days of setup, allowing us to practice real-world scenarios immediately and with confidence."

"Efficiency and consolidation are key. Pluralsight helps us compare and choose the best technologies to streamline processes and save costs."

"The Tech Academy has helped us develop a culture that values continuous learning. We've seen improved collaboration and productivity across all our digital platforms."

"Skill IQ has been crucial in helping us map our team’s capabilities and identify skill gaps quickly, allowing us to focus training where it is most needed."

"Our partnership with Pluralsight has allowed us to maintain high standards in technology development, while also scaling our digital initiatives faster than before."

"Our people are actually learning to develop the skills they need, at a time that suits them, at a pace that suits them, at a cost that suits us. That's having a massive impact on our ability to upgrade our skills."