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ChurnZero is your platform and partner for Customer Success. We help your subscription business succeed at scale by giving you everything you need to improve efficiency, increase revenue, and deliver the best possible customer experiences. ChurnZero helps your Customer Success team spot potential churn risks early and see renewal and expansion opportunities faster. Best-in-class automation and personalization, in-app communications, and Customer Success AI™ make it easy to engage with customers and lead them to value. Our platform offers journeys, health scores, survey tools, segmentation, plays, reporting, real-time alerts, walkthroughs, collaboration centers and more, and integrates easily with your CRM and tech stack. Beyond the software, we pride ourselves on being your team’s trusted partner, consultant, and coach, dedicated to helping you and your team focus on the work that matters most.
STAMP by Stonegate is revolutionizing the way B2B and B2C businesses are thinking about client retention, customer service, and employee engagement. The STAMP Customer Success Management Platform is an industry-leading SaaS technology for tracking customer sentiment, predicting client loyalty, and unlocking actionable insights on both an individual client and aggregate level. With customized dashboards for clients, account managers, and key market segments, users can maximize the impact of their data resulting in significantly improved renewal rates, increased recurring revenue, and maximized customer lifetime values. STAMP is the most reliable tool for determining what is most important to your customers, how well you’re delivering against those needs, and which key actions could improve customer satisfaction and loyalty. By identifying the ‘gap’ between your customers’ highest-value priorities and your team’s ability to address those needs, you can take action to retain customers, protect high-risk accounts, and better train your staff.
Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to reduce churn, grow predictable revenue, and maximize customer value over time.
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