"Pike13 has taken a lot of pressure off of me personally, as our staff has access to the information they need from their phones. This makes the entire scheduling process incredibly smooth."
"We are so grateful to have found Pike13 and to provide our owners with such user-friendly software. We love how easy Pike13 is to navigate. Time spent on day-to-day admin work for our franchise owners has been reduced drastically so they are able to spend more time building their business."
“It felt like Pike13 was delivering a product that was made for us rather than us having to try to just make some other product work.”
"I have worked with similar programs in the past and NOTHING compares! Our clients love it, we find it extremely easy to use, and the Pike13 staff is so kind and helpful. We would recommend Pike13 to everyone."
"Before Pike13 I was drowning in paper work, but now there's hardly any. And I can access just as much if not more information about our clients at the drop of a hat."
"Before Pike13 I was spending between 20 and 25 hours a week on the admin and financial side of the business. I’m down to less than 30 minutes a day doing that now. This fact, combined with a huge reduction in revenue loss, means Pike13 is a clear winner for us—both now and as we expand."
"Pike13 is easy to use and train new employees on as well. We switched to this software from ZenPlanner and we feel the value is much better for our business model. The mobile app allows us to conduct business with any device which is very helpful."
"We switched to Pike13 after having some issues with three other CRM's. It has been one of the best business decisions we have made in our 7+years of being open. They might not always have a perfect answer, but they genuinely care about what we have to say and they are constantly working on upgrades and improvements to the software. I can't see us ever using another software for our membership and billing needs."
"My business is inherently mobile, and because Pike13 gets this, my company runs as smoothly as it possibly can.”
"I couldn’t book a new client without first asking the teacher to look at her spiral bound books and tell me when she had openings, and then calling back the inquiry and hoping they hadn’t gone somewhere else.”
"We've been with Pike13 for over 2 years. It's been a great experience thus far. They can offer just about anything you'll need for your business and are continually improving and updating their software. The best part for me, someone that's not super tech savvy is the speed which the customer service responds to any questions. Highly recommend them."
"Love this app already. Love the simplicity."
"Pike13 customer support is helpful, friendly and prompt. I have absolute confidence in the support I receive from the Pike13 team and that gives me confidence in my ability to address my client's needs in a timely and effective way as well."
"Our experience with the Pike13 help center has been great. Whenever we've had a problem we can expect a super fast response time, they're very professional in helping us with here's the way to fix this problem, or we're aware of this problem and we're working on it etc. Feels like you are talking to someone who's right down the street."
"We love being able to email an entire class roster with Pike13’s notes feature. Making it easy for an instructor to send public notes to a client gives [them] a good record. It’s an absolute godsend. Purchase requests is a feature that has proven it's value time and again for private lessons we require pre-payment. But people wouldn’t pay and we’d be waiting and waiting. Before Pike13 we didn’t have a way to get payment so it’s a wonderful, wonderful thing that really helped.”