49 Pike13 Testimonials

“We don’t have to worry that we’ve missed a step. All of the pieces are in place to onboard a new franchise, and we can be confident that the new school is set up to succeed.”

"Pike13 works very well for our 85+ swim school franchise. The software is very user friendly and has a quick learning curve for new users. Pike13’s customer service is outstanding and they really listen to feedback from their clients."

"Pike13 is easy to use and train new employees on as well. We switched to this software from ZenPlanner and we feel the value is much better for our business model. The mobile app allows us to conduct business with any device which is very helpful."

"Pike13 has made communication much easier between the corporate office and the franchisees and staff, as well as between staff and student. Before Pike13 we weren’t able to streamline communications internally or externally, and now it’s seamless. Everyone knows where and when a class, lesson, or rehearsal is taking place, who the student is, and if the lesson still needs to be paid. Relationships are the most important part of running a school, and when things like scheduling and billing get in the way of the relationship there’s an immediate barrier to what we’re there to provide—the students’ education. It’s all integrated in Pike13 and eliminates the need for stressful money conversations, making it easier for us to manage our checks and balances and report back accurately to the corporate office.”

“Good POS software facilitates efficient business transactions, which leaves more time for our franchisees and general managers to engage with students, parents, teachers, and the community."

"Pike13 made it so easy for us to look at the global picture of the company down to the minutest detail. We can make corporate changes based on what the data shows us. The ability to narrow and broaden views makes it possible for School of Rock to measure specific causes and effects, like checking what happens if you change a scheduled class time or a certain instructor to teach a piece of music. Once Pike13 was in place, we were able to see where follow-up was needed for some of our local schools with customer conversions, and we were able to step in and give additional training to take those schools to the next level."

“Franchise owners have been over the moon about Pike13. They love being able to track their business in real-time and be both better educated and informed about their business.”

"I love the fact that I can look up anything I don’t know how to do in Pike13’s help center. Anything beyond that, I can contact their support team for more details–the staff at Pike13 are extremely helpful!"

"I am a swim coach at a very successful Swim School. We have hundreds of clients who are scheduling several hundred lessons a week in three locations with over 20 coaches. That would be a scheduling NIGHTMARE for a front desk staff. With Pike13, we are able to provide a polished website and portal where families can register for and schedule their own lessons."

"The robust reporting features in Pike13 give us easy access to all of the important data we need. In just a minute or two, I can tell you how we did on sales yesterday, in the last 30 days, and for the year to date."

“New sites have been extremely easy to set up! A few steps for the new owners like changing addresses, etc., but otherwise very easy.”

“Most of us understand there’s no one software that can handle it all, and 80% is pretty good.”

"I've used many different scheduling platforms in my career, and Pike13 is by far the best system. It's easy to learn and navigate through. It's helped me grow and track my business."

“I always tell people–because everyone’s always asking what we use and what works–that I absolutely love Pike13. I tell them I love the responsiveness and support that I receive. We’re trying to run a business, and if there are roadblocks with the software then we just can’t use it. I haven’t had any roadblocks with Pike13.”

"My business is inherently mobile, and because Pike13 gets this, my company runs as smoothly as it possibly can.”