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"Customers were confused as to whether they were signing themselves or their child up. It was hard to differentiate when you’re managing or not—the software couldn’t associate relationships.”
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"The booking feature works best for our business. Since we deal with many people booking lessons with various teachers, I like that everything is automated and we get notifications for canceled and booked lessons."
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“Franchise owners have been over the moon about Pike13. They love being able to track their business in real-time and be both better educated and informed about their business.”
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"Love this app already. Love the simplicity."
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"Our experience with the Pike13 help center has been great. Whenever we've had a problem we can expect a super fast response time, they're very professional in helping us with here's the way to fix this problem, or we're aware of this problem and we're working on it etc. Feels …
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"I am a swim coach at a very successful Swim School. We have hundreds of clients who are scheduling several hundred lessons a week in three locations with over 20 coaches. That would be a scheduling NIGHTMARE for a front desk staff. With Pike13, we are able to provide a …
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"Pike13 is easy to use and train new employees on as well. We switched to this software from ZenPlanner and we feel the value is much better for our business model. The mobile app allows us to conduct business with any device which is very helpful."
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"Pike13 has made communication much easier between the corporate office and the franchisees and staff, as well as between staff and student. Before Pike13 we weren’t able to streamline communications internally or externally, and now it’s seamless. Everyone knows where and when a class, lesson, or rehearsal is taking place, …
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“Good POS software facilitates efficient business transactions, which leaves more time for our franchisees and general managers to engage with students, parents, teachers, and the community."
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“We don’t have to worry that we’ve missed a step. All of the pieces are in place to onboard a new franchise, and we can be confident that the new school is set up to succeed.”
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"Pike13 made it so easy for us to look at the global picture of the company down to the minutest detail. We can make corporate changes based on what the data shows us. The ability to narrow and broaden views makes it possible for School of Rock to measure specific …
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"We are so grateful to have found Pike13 and to provide our owners with such user-friendly software. We love how easy Pike13 is to navigate. Time spent on day-to-day admin work for our franchise owners has been reduced drastically so they are able to spend more time building their business."
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"Pike13 customer support is helpful, friendly and prompt. I have absolute confidence in the support I receive from the Pike13 team and that gives me confidence in my ability to address my client's needs in a timely and effective way as well."
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"We love being able to email an entire class roster with Pike13’s notes feature. Making it easy for an instructor to send public notes to a client gives [them] a good record. It’s an absolute godsend. Purchase requests is a feature that has proven it's value time and again for …
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“Pike13 became the hub of my company–and still is. Immediately it felt like every client, every staff member, every class on my schedule and every data point had a home in Pike13 that made sense for it to live in.”