"Easy to use and does what it's supposed to do. In the past we have used a couple of other yoga studio management softwares, including MindBody. A little more than a year ago we switched to Pike13 and we have never had second thoughts. This software is at the same time intuitive and powerful."
"I couldn’t book a new client without first asking the teacher to look at her spiral bound books and tell me when she had openings, and then calling back the inquiry and hoping they hadn’t gone somewhere else.”
“It felt like Pike13 was delivering a product that was made for us rather than us having to try to just make some other product work.”
"Pike13 customer support was quick and efficient and went beyond what I expected. I have had many software companies ask me to switch to them, but with the Pike13 customer service I will never leave."
"Customized for my studio. Simple and easy for my clients."
"Pike13 works very well for our 85+ swim school franchise. The software is very user friendly and has a quick learning curve for new users. Pike13’s customer service is outstanding and they really listen to feedback from their clients."
"The booking feature works best for our business. Since we deal with many people booking lessons with various teachers, I like that everything is automated and we get notifications for canceled and booked lessons."
"I am a swim coach at a very successful Swim School. We have hundreds of clients who are scheduling several hundred lessons a week in three locations with over 20 coaches. That would be a scheduling NIGHTMARE for a front desk staff. With Pike13, we are able to provide a polished website and portal where families can register for and schedule their own lessons."
“I always tell people–because everyone’s always asking what we use and what works–that I absolutely love Pike13. I tell them I love the responsiveness and support that I receive. We’re trying to run a business, and if there are roadblocks with the software then we just can’t use it. I haven’t had any roadblocks with Pike13.”
"We switched to Pike13 after having some issues with three other CRM's. It has been one of the best business decisions we have made in our 7+years of being open. They might not always have a perfect answer, but they genuinely care about what we have to say and they are constantly working on upgrades and improvements to the software. I can't see us ever using another software for our membership and billing needs."
“Franchise owners have been over the moon about Pike13. They love being able to track their business in real-time and be both better educated and informed about their business.”
"I love the fact that I can look up anything I don’t know how to do in Pike13’s help center. Anything beyond that, I can contact their support team for more details–the staff at Pike13 are extremely helpful!"
"We love being able to email an entire class roster with Pike13’s notes feature. Making it easy for an instructor to send public notes to a client gives [them] a good record. It’s an absolute godsend. Purchase requests is a feature that has proven it's value time and again for private lessons we require pre-payment. But people wouldn’t pay and we’d be waiting and waiting. Before Pike13 we didn’t have a way to get payment so it’s a wonderful, wonderful thing that really helped.”
"Customers were confused as to whether they were signing themselves or their child up. It was hard to differentiate when you’re managing or not—the software couldn’t associate relationships.”
“Pike13 became the hub of my company–and still is. Immediately it felt like every client, every staff member, every class on my schedule and every data point had a home in Pike13 that made sense for it to live in.”