49 Pike13 Testimonials

“Pike13 gives me the ability to reduce the time I personally spend on administrative tasks that are important, but time consuming. I have time to focus on other activities that are pivotal to the success of my business.”

"I spent a great deal of time searching for a scheduling app for my music school. Pike13 is the only one that fit into my business model. The best aspect is their customer support–which I think is the most important aspect of a software company."

"Pike13 has allowed me to grow from scratch to over 2,000 clients and has performed equally well every step of the way. It seamlessly integrates with my credit card capture system, makes reporting simple, and also helps notify me of any issue I may need to deal with."

"The team at Pike13 not only got me on track with set-up and implementing the software into my business, but also continued with solid customer support moving forward. They’ve always worked to improve their product as new technologies come out, and really listen to client needs/wants when it comes to business reporting and features for clients."

"Pike13 is easy to use and train new employees on as well. We switched to this software from ZenPlanner and we feel the value is much better for our business model. The mobile app allows us to conduct business with any device which is very helpful."

"The booking feature works best for our business. Since we deal with many people booking lessons with various teachers, I like that everything is automated and we get notifications for canceled and booked lessons."

"I couldn’t book a new client without first asking the teacher to look at her spiral bound books and tell me when she had openings, and then calling back the inquiry and hoping they hadn’t gone somewhere else.”

"Easy to use and does what it's supposed to do. In the past we have used a couple of other yoga studio management softwares, including MindBody. A little more than a year ago we switched to Pike13 and we have never had second thoughts. This software is at the same time intuitive and powerful."

"We switched to Pike13 after having some issues with three other CRM's. It has been one of the best business decisions we have made in our 7+years of being open. They might not always have a perfect answer, but they genuinely care about what we have to say and they are constantly working on upgrades and improvements to the software. I can't see us ever using another software for our membership and billing needs."

"Before Pike13 I was spending between 20 and 25 hours a week on the admin and financial side of the business. I’m down to less than 30 minutes a day doing that now. This fact, combined with a huge reduction in revenue loss, means Pike13 is a clear winner for us—both now and as we expand."

"Pike13 works very well for our 85+ swim school franchise. The software is very user friendly and has a quick learning curve for new users. Pike13’s customer service is outstanding and they really listen to feedback from their clients."

"Pike13 has put us on the cutting edge, and that’s right where we like to be."

"Pike13 has made communication much easier between the corporate office and the franchisees and staff, as well as between staff and student. Before Pike13 we weren’t able to streamline communications internally or externally, and now it’s seamless. Everyone knows where and when a class, lesson, or rehearsal is taking place, who the student is, and if the lesson still needs to be paid. Relationships are the most important part of running a school, and when things like scheduling and billing get in the way of the relationship there’s an immediate barrier to what we’re there to provide—the students’ education. It’s all integrated in Pike13 and eliminates the need for stressful money conversations, making it easier for us to manage our checks and balances and report back accurately to the corporate office.”

“Good POS software facilitates efficient business transactions, which leaves more time for our franchisees and general managers to engage with students, parents, teachers, and the community."

“We don’t have to worry that we’ve missed a step. All of the pieces are in place to onboard a new franchise, and we can be confident that the new school is set up to succeed.”