49 Pike13 Testimonials

"Pike13 customer support is helpful, friendly and prompt. I have absolute confidence in the support I receive from the Pike13 team and that gives me confidence in my ability to address my client's needs in a timely and effective way as well."

"We've been with Pike13 for over 2 years. It's been a great experience thus far. They can offer just about anything you'll need for your business and are continually improving and updating their software. The best part for me, someone that's not super tech savvy is the speed which the customer service responds to any questions. Highly recommend them."

"Our experience with the Pike13 help center has been great. Whenever we've had a problem we can expect a super fast response time, they're very professional in helping us with here's the way to fix this problem, or we're aware of this problem and we're working on it etc. Feels like you are talking to someone who's right down the street."

"Customized for my studio. Simple and easy for my clients."

“Not only does Pike13 let us take our business with us wherever we go, it’s made it possible for us to manage multiple locations on a single schedule and switch to a membership-based model without missing a beat.”

"Pike13 has taken a lot of pressure off of me personally, as our staff has access to the information they need from their phones. This makes the entire scheduling process incredibly smooth."

"Before Pike13, clients signing up got sent to a page that looked nothing like our site—confusing them enough to contact us and totally defeat the purpose of online scheduling. But being able to customize Pike13 to look like our website has gotten rid of so much confusion. It's a different world now."

"Pike13 has made communication much easier between the corporate office and the franchisees and staff, as well as between staff and student. Before Pike13 we weren’t able to streamline communications internally or externally, and now it’s seamless. Everyone knows where and when a class, lesson, or rehearsal is taking place, who the student is, and if the lesson still needs to be paid. Relationships are the most important part of running a school, and when things like scheduling and billing get in the way of the relationship there’s an immediate barrier to what we’re there to provide—the students’ education. It’s all integrated in Pike13 and eliminates the need for stressful money conversations, making it easier for us to manage our checks and balances and report back accurately to the corporate office.”

“Good POS software facilitates efficient business transactions, which leaves more time for our franchisees and general managers to engage with students, parents, teachers, and the community."

“We don’t have to worry that we’ve missed a step. All of the pieces are in place to onboard a new franchise, and we can be confident that the new school is set up to succeed.”

"Pike13 made it so easy for us to look at the global picture of the company down to the minutest detail. We can make corporate changes based on what the data shows us. The ability to narrow and broaden views makes it possible for School of Rock to measure specific causes and effects, like checking what happens if you change a scheduled class time or a certain instructor to teach a piece of music. Once Pike13 was in place, we were able to see where follow-up was needed for some of our local schools with customer conversions, and we were able to step in and give additional training to take those schools to the next level."

“The most valuable thing Pike13 has done for me is to completely take administrative tasks out of the studio.”

"The most valuable thing Pike13 has done for me is that it completely took administrative tasks out of the studio."

“Pike13 became the hub of my company–and still is. Immediately it felt like every client, every staff member, every class on my schedule and every data point had a home in Pike13 that made sense for it to live in.”

"Everyone at Pike13 is very responsive and quick to help! Never having run a dance studio before, they’ve made it feel easy. I feel confident with their team of experts behind me."