49 Pike13 Testimonials

"I spent a great deal of time searching for a scheduling app for my music school. Pike13 is the only one that fit into my business model. The best aspect is their customer support–which I think is the most important aspect of a software company."

“I always tell people–because everyone’s always asking what we use and what works–that I absolutely love Pike13. I tell them I love the responsiveness and support that I receive. We’re trying to run a business, and if there are roadblocks with the software then we just can’t use it. I haven’t had any roadblocks with Pike13.”

"Customized for my studio. Simple and easy for my clients."

"We switched to Pike13 after having some issues with three other CRM's. It has been one of the best business decisions we have made in our 7+years of being open. They might not always have a perfect answer, but they genuinely care about what we have to say and they are constantly working on upgrades and improvements to the software. I can't see us ever using another software for our membership and billing needs."

"Pike13 is easy to use and train new employees on as well. We switched to this software from ZenPlanner and we feel the value is much better for our business model. The mobile app allows us to conduct business with any device which is very helpful."

“It felt like Pike13 was delivering a product that was made for us rather than us having to try to just make some other product work.”

"We are so grateful to have found Pike13 and to provide our owners with such user-friendly software. We love how easy Pike13 is to navigate. Time spent on day-to-day admin work for our franchise owners has been reduced drastically so they are able to spend more time building their business."

"Pike13 has made communication much easier between the corporate office and the franchisees and staff, as well as between staff and student. Before Pike13 we weren’t able to streamline communications internally or externally, and now it’s seamless. Everyone knows where and when a class, lesson, or rehearsal is taking place, who the student is, and if the lesson still needs to be paid. Relationships are the most important part of running a school, and when things like scheduling and billing get in the way of the relationship there’s an immediate barrier to what we’re there to provide—the students’ education. It’s all integrated in Pike13 and eliminates the need for stressful money conversations, making it easier for us to manage our checks and balances and report back accurately to the corporate office.”

“Good POS software facilitates efficient business transactions, which leaves more time for our franchisees and general managers to engage with students, parents, teachers, and the community."

“We don’t have to worry that we’ve missed a step. All of the pieces are in place to onboard a new franchise, and we can be confident that the new school is set up to succeed.”

"Pike13 made it so easy for us to look at the global picture of the company down to the minutest detail. We can make corporate changes based on what the data shows us. The ability to narrow and broaden views makes it possible for School of Rock to measure specific causes and effects, like checking what happens if you change a scheduled class time or a certain instructor to teach a piece of music. Once Pike13 was in place, we were able to see where follow-up was needed for some of our local schools with customer conversions, and we were able to step in and give additional training to take those schools to the next level."

"Our experience with the Pike13 help center has been great. Whenever we've had a problem we can expect a super fast response time, they're very professional in helping us with here's the way to fix this problem, or we're aware of this problem and we're working on it etc. Feels like you are talking to someone who's right down the street."

"Easy to use and does what it's supposed to do. In the past we have used a couple of other yoga studio management softwares, including MindBody. A little more than a year ago we switched to Pike13 and we have never had second thoughts. This software is at the same time intuitive and powerful."

“Pike13 became the hub of my company–and still is. Immediately it felt like every client, every staff member, every class on my schedule and every data point had a home in Pike13 that made sense for it to live in.”

"Everyone at Pike13 is very responsive and quick to help! Never having run a dance studio before, they’ve made it feel easy. I feel confident with their team of experts behind me."