49 Pike13 Testimonials

"Easy to use and does what it's supposed to do. In the past we have used a couple of other yoga studio management softwares, including MindBody. A little more than a year ago we switched to Pike13 and we have never had second thoughts. This software is at the same time intuitive and powerful."

"Pike13 has made communication much easier between the corporate office and the franchisees and staff, as well as between staff and student. Before Pike13 we weren’t able to streamline communications internally or externally, and now it’s seamless. Everyone knows where and when a class, lesson, or rehearsal is taking place, who the student is, and if the lesson still needs to be paid. Relationships are the most important part of running a school, and when things like scheduling and billing get in the way of the relationship there’s an immediate barrier to what we’re there to provide—the students’ education. It’s all integrated in Pike13 and eliminates the need for stressful money conversations, making it easier for us to manage our checks and balances and report back accurately to the corporate office.”

"Pike13 made it so easy for us to look at the global picture of the company down to the minutest detail. We can make corporate changes based on what the data shows us. The ability to narrow and broaden views makes it possible for School of Rock to measure specific causes and effects, like checking what happens if you change a scheduled class time or a certain instructor to teach a piece of music. Once Pike13 was in place, we were able to see where follow-up was needed for some of our local schools with customer conversions, and we were able to step in and give additional training to take those schools to the next level."

"Before Pike13 I was spending between 20 and 25 hours a week on the admin and financial side of the business. I’m down to less than 30 minutes a day doing that now. This fact, combined with a huge reduction in revenue loss, means Pike13 is a clear winner for us—both now and as we expand."

"We love being able to email an entire class roster with Pike13’s notes feature. Making it easy for an instructor to send public notes to a client gives [them] a good record. It’s an absolute godsend. Purchase requests is a feature that has proven it's value time and again for private lessons we require pre-payment. But people wouldn’t pay and we’d be waiting and waiting. Before Pike13 we didn’t have a way to get payment so it’s a wonderful, wonderful thing that really helped.”

"Customers were confused as to whether they were signing themselves or their child up. It was hard to differentiate when you’re managing or not—the software couldn’t associate relationships.”

"Pike13 works very well for our 85+ swim school franchise. The software is very user friendly and has a quick learning curve for new users. Pike13’s customer service is outstanding and they really listen to feedback from their clients."

"I am a swim coach at a very successful Swim School. We have hundreds of clients who are scheduling several hundred lessons a week in three locations with over 20 coaches. That would be a scheduling NIGHTMARE for a front desk staff. With Pike13, we are able to provide a polished website and portal where families can register for and schedule their own lessons."

“Pike13 gives me the ability to reduce the time I personally spend on administrative tasks that are important, but time consuming. I have time to focus on other activities that are pivotal to the success of my business.”

"Pike13 is easy to use and train new employees on as well. We switched to this software from ZenPlanner and we feel the value is much better for our business model. The mobile app allows us to conduct business with any device which is very helpful."

"The stress relief that came along with Pike13 was just as satisfying as the revenue increase. Before Pike13, trying to keep track of whether or not someone had paid that month was like pulling an arm and a leg, and as a result we were losing a ton of money. Pike13 has taken the stress off of us by automatically sending email alerts when a payment is due or if a credit card is declined. We know we are staying on top of everything we need to be.”

“New sites have been extremely easy to set up! A few steps for the new owners like changing addresses, etc., but otherwise very easy.”

“Most of us understand there’s no one software that can handle it all, and 80% is pretty good.”

"I've used many different scheduling platforms in my career, and Pike13 is by far the best system. It's easy to learn and navigate through. It's helped me grow and track my business."

“It felt like Pike13 was delivering a product that was made for us rather than us having to try to just make some other product work.”