49 Pike13 Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • "Pike13 has taken a lot of pressure off of me personally, as our staff has access to the information they need from their phones. This makes the entire scheduling process incredibly smooth."

  • "We are so grateful to have found Pike13 and to provide our owners with such user-friendly software. We love how easy Pike13 is to navigate. Time spent on day-to-day admin work for our franchise owners has been reduced drastically so they are able to spend more time building their business."

  • “It felt like Pike13 was delivering a product that was made for us rather than us having to try to just make some other product work.”

  • "The robust reporting features in Pike13 give us easy access to all of the important data we need. In just a minute or two, I can tell you how we did on sales yesterday, in the last 30 days, and for the year to date."

  • "I am a swim coach at a very successful Swim School. We have hundreds of clients who are scheduling several hundred lessons a week in three locations with over 20 coaches. That would be a scheduling NIGHTMARE for a front desk staff. With Pike13, we are able to provide a polished website and portal where families can register for and schedule their own lessons."

  • "I have worked with similar programs in the past and NOTHING compares! Our clients love it, we find it extremely easy to use, and the Pike13 staff is so kind and helpful. We would recommend Pike13 to everyone."

  • "Before Pike13 I was spending between 20 and 25 hours a week on the admin and financial side of the business. I’m down to less than 30 minutes a day doing that now. This fact, combined with a huge reduction in revenue loss, means Pike13 is a clear winner for us—both now and as we expand."

  • "Our experience with the Pike13 help center has been great. Whenever we've had a problem we can expect a super fast response time, they're very professional in helping us with here's the way to fix this problem, or we're aware of this problem and we're working on it etc. Feels like you are talking to someone who's right down the street."

  • "Easy to use and does what it's supposed to do. In the past we have used a couple of other yoga studio management softwares, including MindBody. A little more than a year ago we switched to Pike13 and we have never had second thoughts. This software is at the same time intuitive and powerful."

  • "Pike13 has put us on the cutting edge, and that’s right where we like to be."

  • "Pike13 has made communication much easier between the corporate office and the franchisees and staff, as well as between staff and student. Before Pike13 we weren’t able to streamline communications internally or externally, and now it’s seamless. Everyone knows where and when a class, lesson, or rehearsal is taking place, who the student is, and if the lesson still needs to be paid. Relationships are the most important part of running a school, and when things like scheduling and billing get in the way of the relationship there’s an immediate barrier to what we’re there to provide—the students’ education. It’s all integrated in Pike13 and eliminates the need for stressful money conversations, making it easier for us to manage our checks and balances and report back accurately to the corporate office.”

  • “Good POS software facilitates efficient business transactions, which leaves more time for our franchisees and general managers to engage with students, parents, teachers, and the community."

  • “We don’t have to worry that we’ve missed a step. All of the pieces are in place to onboard a new franchise, and we can be confident that the new school is set up to succeed.”

  • "Pike13 made it so easy for us to look at the global picture of the company down to the minutest detail. We can make corporate changes based on what the data shows us. The ability to narrow and broaden views makes it possible for School of Rock to measure specific causes and effects, like checking what happens if you change a scheduled class time or a certain instructor to teach a piece of music. Once Pike13 was in place, we were able to see where follow-up was needed for some of our local schools with customer conversions, and we were able to step in and give additional training to take those schools to the next level."

  • "The stress relief that came along with Pike13 was just as satisfying as the revenue increase. Before Pike13, trying to keep track of whether or not someone had paid that month was like pulling an arm and a leg, and as a result we were losing a ton of money. Pike13 has taken the stress off of us by automatically sending email alerts when a payment is due or if a credit card is declined. We know we are staying on top of everything we need to be.”