49 Pike13 Testimonials

"The team at Pike13 not only got me on track with set-up and implementing the software into my business, but also continued with solid customer support moving forward. They’ve always worked to improve their product as new technologies come out, and really listen to client needs/wants when it comes to business reporting and features for clients."

"Before Pike13 I was drowning in paper work, but now there's hardly any. And I can access just as much if not more information about our clients at the drop of a hat."

"I spent a great deal of time searching for a scheduling app for my music school. Pike13 is the only one that fit into my business model. The best aspect is their customer support–which I think is the most important aspect of a software company."

"I couldn’t book a new client without first asking the teacher to look at her spiral bound books and tell me when she had openings, and then calling back the inquiry and hoping they hadn’t gone somewhere else.”

“Pike13 gives me the ability to reduce the time I personally spend on administrative tasks that are important, but time consuming. I have time to focus on other activities that are pivotal to the success of my business.”

"Pike13 has made communication much easier between the corporate office and the franchisees and staff, as well as between staff and student. Before Pike13 we weren’t able to streamline communications internally or externally, and now it’s seamless. Everyone knows where and when a class, lesson, or rehearsal is taking place, who the student is, and if the lesson still needs to be paid. Relationships are the most important part of running a school, and when things like scheduling and billing get in the way of the relationship there’s an immediate barrier to what we’re there to provide—the students’ education. It’s all integrated in Pike13 and eliminates the need for stressful money conversations, making it easier for us to manage our checks and balances and report back accurately to the corporate office.”

“Good POS software facilitates efficient business transactions, which leaves more time for our franchisees and general managers to engage with students, parents, teachers, and the community."

“We don’t have to worry that we’ve missed a step. All of the pieces are in place to onboard a new franchise, and we can be confident that the new school is set up to succeed.”

"Pike13 made it so easy for us to look at the global picture of the company down to the minutest detail. We can make corporate changes based on what the data shows us. The ability to narrow and broaden views makes it possible for School of Rock to measure specific causes and effects, like checking what happens if you change a scheduled class time or a certain instructor to teach a piece of music. Once Pike13 was in place, we were able to see where follow-up was needed for some of our local schools with customer conversions, and we were able to step in and give additional training to take those schools to the next level."

"Pike13 has put us on the cutting edge, and that’s right where we like to be."

“I always tell people–because everyone’s always asking what we use and what works–that I absolutely love Pike13. I tell them I love the responsiveness and support that I receive. We’re trying to run a business, and if there are roadblocks with the software then we just can’t use it. I haven’t had any roadblocks with Pike13.”

"Pike13 customer support was quick and efficient and went beyond what I expected. I have had many software companies ask me to switch to them, but with the Pike13 customer service I will never leave."

"I am a swim coach at a very successful Swim School. We have hundreds of clients who are scheduling several hundred lessons a week in three locations with over 20 coaches. That would be a scheduling NIGHTMARE for a front desk staff. With Pike13, we are able to provide a polished website and portal where families can register for and schedule their own lessons."

"Customized for my studio. Simple and easy for my clients."

"Pike13 is easy to use and train new employees on as well. We switched to this software from ZenPlanner and we feel the value is much better for our business model. The mobile app allows us to conduct business with any device which is very helpful."