Pike13

"Pike13 has made communication much easier between the corporate office and the franchisees and staff, as well as between staff and student. Before Pike13 we weren’t able to streamline communications internally or externally, and now it’s seamless. Everyone knows where and when a class, lesson, or rehearsal is taking place, who the student is, and if the lesson still needs to be paid. Relationships are the most important part of running a school, and when things like scheduling and billing get in the way of the relationship there’s an immediate barrier to what we’re there to provide—the students’ education. It’s all integrated in Pike13 and eliminates the need for stressful money conversations, making it easier for us to manage our checks and balances and report back accurately to the corporate office.”

"The stress relief that came along with Pike13 was just as satisfying as the revenue increase. Before Pike13, trying to keep track of whether or not someone had paid that month was like pulling an arm and a leg, and as a result we were losing a ton of money. Pike13 has taken the stress off of us by automatically sending email alerts when a payment is due or if a credit card is declined. We know we are staying on top of everything we need to be.”

"The booking feature works best for our business. Since we deal with many people booking lessons with various teachers, I like that everything is automated and we get notifications for canceled and booked lessons."