"Persona’s intuitive UI has saved our team several hours a day and led to a massive reduction in customer service requests."

“It lacked a number of automated checks that could have stopped fraudsters from getting through in the first place. We were spending hours each week cleaning up.”

"At Instacart, we try to do as much as we can on our own, but when it comes to big volumes and building out something very complex like an identity program, it made sense to go with a vendor."

"Persona’s expansive feature set meant that we didn’t have to make any concessions in choosing a solution. We didn’t have to settle for a subpar experience just because we needed global support, for example. Persona offered the breadth and depth we needed — without requiring trade-offs."

"Switching to Persona really increased our conversion rate and allowed folks to fly through the pipeline in a more efficient manner."

"Our team loves working with Persona, specifically the people. It's been a breath of fresh air working with such a dedicated, friendly, and available team."

"Lime is a global company. We have a lot of different use cases — everything from the types of documents we accept to local regulations and the types of data we need to collect. Persona’s customizability stood apart — it was the best, most flexible option to meet all of …

"There was no competition when it came to Persona’s breadth of services — no one else offered everything."

“It’s a sensitive industry. Deals need to move quickly, or else they’ll fall through."

"[Persona’s] platform knows more about passports than any individual on our team, so that raises the quality of the response in addition to the significant improvements with respect to the speed of the response."

"The biggest pain points that Persona was able to solve were the automation of the manual review piece and accuracy piece. Checking 4,000 IDs on a weekly basis manually leads to manual errors. Persona helps flag the cases [we] need to pay attention to and automates the rest."

“Our core banking software has a digital account opening solution, which we used for about three years. But it really couldn’t meet our needs for a number of reasons.”

"Discogs' marketplace has evolved from an informal Craigslist-type community to a more polished eBay-like experience. As part of that shift, we needed identity verification, but the challenge was getting it off the ground with limited resources."

"Partnering with Persona allowed us to quickly scale nationwide while upholding our commitment to our customers’ safety and security."

"Renters are putting a lot of their personal and financial information on the line to even have a chance at getting a rental. So, as a platform, we want to make sure we verify our property managers and owners."