79 PerfectServe Testimonials

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  • “Our goal was to really make [implementation] seamless without placing the burden of work on any direct bedside caregivers, whether that be a nurse, a tech, a physician. We’ve been able to start to show [the providers] the little things we can do with technology to really reduce that end user burden of work. And it’s really helped us to drive different platforms forward.”

  • “Patients love that all the calls are returned between eight and nine in the morning, before office hours even start."

  • "I used to find it very stressful to try to create a manual schedule for the size our group had become. So having Lightning Bolt do it for us has, I would say, provided both scheduler satisfaction and physician satisfaction."

  • “It really helps to have such clear, objective evidence for the physicians. Most of the time, showing them the reports is enough to prevent future incidents.”

  • “Taking call is a very critical piece of my practice. [Call] can create stress and disruption. Any cost-effective way to reduce that burden can improve physician quality of life and our ability to recruit new providers.”

  • “You don’t have to look for a piece of paper or call back for a refresher. It’s all in the app—closed loop.”

  • “We were concerned that the cost of PerfectServe would be out of our range as a non-profit organization, but we found the pricing very comparable to our prior service. Most importantly, the value of PerfectServe is far superior to what we’ve experienced in the past.”