79 PerfectServe Testimonials

“Any software can make a schedule, but Lightning Bolt’s software generates a schedule that’s optimized for the unique needs of each of the providers.”

"Before PerfectServe, nurses spent a significant amount of time contacting physicians which sometimes translated into delays in care."

"We measured our response time to critical lab alerts across 1,100 results and achieved a 42% improvement in acknowledgment times. The fastest alert read was two seconds, the fastest acknowledgment 7 seconds the median acknowledgment, one minute, 23 seconds."

“Taking call is a very critical piece of my practice. [Call] can create stress and disruption. Any cost-effective way to reduce that burden can improve physician quality of life and our ability to recruit new providers.”

“Patients love that all the calls are returned between eight and nine in the morning, before office hours even start."

“You don’t have to look for a piece of paper or call back for a refresher. It’s all in the app—closed loop.”

“We were concerned that the cost of PerfectServe would be out of our range as a non-profit organization, but we found the pricing very comparable to our prior service. Most importantly, the value of PerfectServe is far superior to what we’ve experienced in the past.”