“Our goal was to really make [implementation] seamless without placing the burden of work on any direct bedside caregivers, whether that be a nurse, a tech, a physician. We’ve been able to start to show [the providers] the little things we can do with technology to really reduce that end user burden of work. And it’s really helped us to drive different platforms forward.”
“Patients love that all the calls are returned between eight and nine in the morning, before office hours even start."
"I used to find it very stressful to try to create a manual schedule for the size our group had become. So having Lightning Bolt do it for us has, I would say, provided both scheduler satisfaction and physician satisfaction."
“It really helps to have such clear, objective evidence for the physicians. Most of the time, showing them the reports is enough to prevent future incidents.”
“Taking call is a very critical piece of my practice. [Call] can create stress and disruption. Any cost-effective way to reduce that burden can improve physician quality of life and our ability to recruit new providers.”
“You don’t have to look for a piece of paper or call back for a refresher. It’s all in the app—closed loop.”
“We were concerned that the cost of PerfectServe would be out of our range as a non-profit organization, but we found the pricing very comparable to our prior service. Most importantly, the value of PerfectServe is far superior to what we’ve experienced in the past.”