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"ImageNow is exactly what we were looking for. It's easy to implement, easy to use, easy to maintain, and the support we get from Perceptive Software is wonderful."
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"When we installed ImageNow, we allocated a certain amount of money for it, and in the end, we came in $10,000 under budget. And although he stayed to make sure everything was running smoothly, our Perceptive Software implementation consultant probably could have left after just two days of installation."
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"We estimate the time savings ImageNow delivers for our claims examiners adds up to the cost of 15 full-time employees."
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"We optimize the output by printing once a week and combining documents to one address into one envelope. This has resulted in a 10-15% saving, which is €150,000 [$203,000] per year."
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"With ImageNow, we deal with student inquiries faster as there is less need to rummage through a file cabinet to find their records. It has definitely improved service to students."
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"Accessing key pieces of information quickly and accurately across millions of documents, multiple systems and formats is an absolute requirement. ISYS has given us a single point of access for accurate and rapid investigative research, across structured and unstructured data, with flexible tools that enable us to customize our search …
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"Perceptive Content started out as a nice system to have, and quickly developed into a mission-critical piece of our system."
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"Using Perceptive Content is a huge productivity enhancement. From an engineering standpoint, using Perceptive saves them about 40% of their time."
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"Before Perceptive Content, files weren't always up to date and paperwork could be sitting for a long time before it was processed. Perceptive is a huge time-saver, because it allows us to quickly import and retrieve documents."
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"Some vendors take days to answer questions, but Perceptive Software responds right away, saving us time and money."
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"Perceptive workflow ensures documents go back and forth quickly between the right people. It also eliminates the chance of documents being misplaced."
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"It's hard for me to imagine not having ImageNow, especially in government, where we are always trying to save money. We would have used it years ago, had we known about it sooner – we wouldn't go back."
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"The great thing about Perceptive Process modeling is that you can show the connections between processes at each level in the organization."
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"This is an excellent example of a technology enabled change project, where we have been able to review our processes and introduce the right underlying system with Dell Services and Perceptive Software to refine and roll them out across the organization."
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"It used to take us two to four days to prepare a transcript for evaluation, but using Perceptive the transcript is ready the same day it arrives. We're able to keep up even during high-volume times."