Perceptive Software, a Lexmark company (NYSE: LXK), builds a complete family of intelligent capture, content and process management, enterprise search and integration products that connect enterprise applications to the processes and information outside those applications, providing the visibility and control needed to improve financial performance, reduce risk and ensure future flexibility.
"Perceptive has cut the time to service our customers from days to just a few minutes. Now we just ask for the claim number and the document pops right up, so we resolve issues while on the phone without having to call anyone back."
"We were really looking for a product-based business to complement our consulting services. With the Perceptive products, we didn't have to hire a lot of technical consultants to help us figure it all out. So it was a good fit."
"We're providing better customer service with ImageNow. Instead of researching issues and calling customers back, we have the information at our fingertips."
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