"We selected Perceptive Content because it's reasonably priced, flexible and easy to use. The integrity of Perceptive Software's employees is also important — everything the company has promised to date, it has delivered."
"ImageNow puts all the information we need to quickly answer inquiries at our fingertips. The result is increased customer satisfaction."
"With Perceptive, our claims analysts no longer wait for folders to show up, because the documents they need are at their fingertips. WebNow also helps them be productive when they’re out doing audits because they can access folders from anywhere."
"Perceptive Software provided wonderful methodology on the project planning, excellent training, very quick implementation, and from the moment we turned it on, it just worked. We saw immediate benefits."
"Our staff productivity has increased by 35 percent since implementing Perceptive. We can now focus our workforce to concentrate on servicing students rather than searching for files in cabinets."
"With ImageNow, contractors are paid within four to six days, as opposed to the 30-45 days it used to take. Before, contractors might not be that excited about working on a county project. With ImageNow, they get paid faster so their bids are more competitive."
"We're continuing to expand Perceptive Content because of the cost savings it brings us and the advantages of having greater visibility of documents up front."
"We went from being unable to handle the work, to having the highest support order establishment rate in Ohio, which we thought was pretty impressive."
"Many EDI tools require users to take several steps to get to an invoice, but as Perceptive Software's EDI functionality is integrated with our existing infrastructure, associates make just one stop to retrieve the invoices they need."
"With ImageNow, we're making the right decisions based on the availability of the documents at the right time. If a student comes in with an academic issue, counselors and other staff members have full knowledge of that person's history within seconds directly from the SunGard SIS and can give the best answer."
"Perceptive Software is at the top of the list of software companies I've dealt with. Perceptive Content is an excellent product that works as advertised and has competent people supporting it."
"Without ISYS in place, sifting through the mountains of information is tedious at best and generally impossible."
"Using Perceptive makes our accounts payable teams so efficient that they can do the same volume of invoices with half the staff. We’ve freed up four people to focus on other accounting duties."
"The speed and turnaround time of document research is one of the biggest advantages of ImageNow. It lessens our dependence on hand delivery, too. I think we've just barely scratched the surface of ImageNow's value for us."
"Expanding ImageNow to other areas ourselves is simple. The only difficult thing is keeping up with demand from managers that want it in their areas."