"ISYS is the only software we have used that truly met our need to provide highly accurate information to front-line officers quickly and with minimal effort."

"With Perceptive, we've gained operational efficiency across the board because we don't have people spending time on non-value-added tasks like searching for paper. All our documents are online and tied directly to our customer transactions in Oracle."

"We have to find more efficient ways to process more data without having to bring in new head count or employees. One of the ways we've been able to do that is with Perceptive Content."

"Perceptive has cut the time to service our customers from days to just a few minutes. Now we just ask for the claim number and the document pops right up, so we resolve issues while on the phone without having to call anyone back."

"Third-party software is often not compatible with new versions of host applications, but this is not an issue with Perceptive Content. We can upgrade with confidence because we know Perceptive works with everything."

"The new system provides total transparency from the very start to the end of the process. We have clear insight in to who has responsible for what document and can closely monitor the progress and resolution of every enquiry at every stage."

"Perceptive is a good product that allows us to leverage our technologies better. Use of Perceptive will grow because people have seen what it can do, and now everyone wants on board."

"Perceptive Content makes it easier to ensure that records are maintained, stored, retained, protected and disposed of in compliance with our administrative, legal and regulatory requirements."

"Every time we run into an issue, Perceptive Software has a solution. Perceptive meets all our project goals, and we have a lot of happy people right now."

"There is no longer a chart rack out on the floor. This has truly enabled us to eliminate the paper medical record and paper billing record, streamlining workflow and improving efficiency and accuracy."

"When we installed ImageNow, we allocated a certain amount of money for it, and in the end, we came in $10,000 under budget. And although he stayed to make sure everything was running smoothly, our Perceptive Software implementation consultant probably could have left after just two days of installation."

"Collaboration and workflow efficiencies have let the OSU Financial Aid Office dramatically increase its workload without increasing staff. They handle 16,888 awards, a 35% increase over 2007."

"With Perceptive, we can scan the invoice and view it simultaneously when we're entering the purchase order. It's literally just one click to index, one click to access. The staff loves that."

"With ImageNow, we deal with student inquiries faster as there is less need to rummage through a file cabinet to find their records. It has definitely improved service to students."

"Perceptive Content provided a very good 'gluing' layer for communicating and linking between systems. Perceptive Software was able to demonstrate those features in 30 minutes, and that was a big reason why we selected ImageNow."