"With ImageNow, contractors are paid within four to six days, as opposed to the 30-45 days it used to take. Before, contractors might not be that excited about working on a county project. With ImageNow, they get paid faster so their bids are more competitive."
"ISYS was a perfect blend of powerful, advanced features with the flexibility and ease-of-use that allowed us to create a bespoke search function that worked for our requirements."
"With Perceptive, we've gained operational efficiency across the board because we don't have people spending time on non-value-added tasks like searching for paper. All our documents are online and tied directly to our customer transactions in Oracle."
"We're providing better customer service with ImageNow. Instead of researching issues and calling customers back, we have the information at our fingertips."
"The new system provides total transparency from the very start to the end of the process. We have clear insight in to who has responsible for what document and can closely monitor the progress and resolution of every enquiry at every stage."
"Now we can concentrate on where we really add value — finding the right person for the job."
"With ImageNow, we're making the right decisions based on the availability of the documents at the right time. If a student comes in with an academic issue, counselors and other staff members have full knowledge of that person's history within seconds directly from the SunGard SIS and can give the best answer."
"Before Perceptive Content, files weren't always up to date and paperwork could be sitting for a long time before it was processed. Perceptive is a huge time-saver, because it allows us to quickly import and retrieve documents."
"The commercial services department has benefited from productivity gains by using ImageNow. What used to take up to a half hour can now be done in an instant."
"Perceptive Content provided a very good 'gluing' layer for communicating and linking between systems. Perceptive Software was able to demonstrate those features in 30 minutes, and that was a big reason why we selected ImageNow."
"Perceptive Content allows us to provide better student service because everyone can access information instantly."
"Perceptive Software has enabled us to eliminate late fees and take advantage of early payment discounts, which has led to a rapid return on investment."
"The greatest benefit of this project is that we gained insight into the complexity of our processes. You can only think about improvements if you know how things actually operate."
"The speed and turnaround time of document research is one of the biggest advantages of ImageNow. It lessens our dependence on hand delivery, too. I think we've just barely scratched the surface of ImageNow's value for us."
"ImageNow is seen as the second most important piece of software on the campus [after Datatel] because it is in so many departments. We have a waiting list of departments that would like to begin using ImageNow."