"We're getting four to five times the productivity that we had with what we thought was a good manual system."
"We chose this case management solution because we wanted to reduce the wait times and ensure that decisions on cases were completed within defined time limits."
"Perceptive has cut the time to service our customers from days to just a few minutes. Now we just ask for the claim number and the document pops right up, so we resolve issues while on the phone without having to call anyone back."
"With Perceptive Content, not only is there a huge cost savings in transporting paper documents daily, but now payroll completes what was a five-day process in less than a day."
“We’re discovering we have a disaster recovery plan where none existed before. As soon as the image hits the Perceptive server, we have a copy in the production warehouse and offsite data center, so if something should happen to one or the other, we still have the data. That is a huge relief for the managers.”
"Expanding ImageNow to other areas ourselves is simple. The only difficult thing is keeping up with demand from managers that want it in their areas."
"Now we can concentrate on where we really add value — finding the right person for the job."
"It was the quickest and easiest software and hardware installation I've ever taken part in."
"We estimate the time savings ImageNow delivers for our claims examiners adds up to the cost of 15 full-time employees."
"The management team can run a simple company name search on the system to get all of the information they need, meaning we no longer have to handle these requests."
"We optimize the output by printing once a week and combining documents to one address into one envelope. This has resulted in a 10-15% saving, which is €150,000 [$203,000] per year."
"Accessing key pieces of information quickly and accurately across millions of documents, multiple systems and formats is an absolute requirement. ISYS has given us a single point of access for accurate and rapid investigative research, across structured and unstructured data, with flexible tools that enable us to customize our search requirements."
"We chose Perceptive grant management for its unique combination of guidance and flexibility."
"Perceptive Content makes it easier to ensure that records are maintained, stored, retained, protected and disposed of in compliance with our administrative, legal and regulatory requirements."
"What made the decision for us was the flexibility the Perceptive Software solution contains. We are able to customize the product in-house, without having to wait and/or pay to get changes into the product. This, along with all the extra functionality which is included in Perceptive Software’s web-based solution, made the final decision easy."