"Thanks to ImageNow, today our worst-case turnaround time during the peak season is seven days. Anyone can look at documents and process them whenever the student comes up to the front desk. That was unheard of before. It's just amazing! Our staff has really embraced ImageNow's technology."
"It once took us a couple of days to send paperwork between offices. With ImageNow, we share information instantly, which is particularly valuable for month-end processes."
"We used to have to dig through file cabinets, but with ImageNow we can get the information we need immediately, so we can address a customer’s inquiry in a timely fashion."
"Some vendors take days to answer questions, but Perceptive Software responds right away, saving us time and money."
"Perceptive Content makes it easier to ensure that records are maintained, stored, retained, protected and disposed of in compliance with our administrative, legal and regulatory requirements."
"We found Perceptive to be a leader in the industry and one that best met our business objectives. Perceptive Content was easy to use, easy to implement and fell within our budget guidelines."
"Our staff productivity has increased by 35 percent since implementing Perceptive. We can now focus our workforce to concentrate on servicing students rather than searching for files in cabinets."
"ImageNow is exactly what we were looking for. It's easy to implement, easy to use, easy to maintain, and the support we get from Perceptive Software is wonderful."
"Perceptive Software is at the top of the list of software companies I've dealt with. Perceptive Content is an excellent product that works as advertised and has competent people supporting it."
"We went from being unable to handle the work, to having the highest support order establishment rate in Ohio, which we thought was pretty impressive."
"The great thing about Perceptive Process modeling is that you can show the connections between processes at each level in the organization."
"We expect to make all admissions forms electronic and to provide integrated processes for our Admissions Office, Registrar’s Office, Office of Financial Aid and the Dean’s offices."
"There is no longer a chart rack out on the floor. This has truly enabled us to eliminate the paper medical record and paper billing record, streamlining workflow and improving efficiency and accuracy."
"Using Perceptive Content is a huge productivity enhancement. From an engineering standpoint, using Perceptive saves them about 40% of their time."
"We estimate that, in HR alone, Perceptive saves us about $100,000 a year."