"The greatest benefit of this project is that we gained insight into the complexity of our processes. You can only think about improvements if you know how things actually operate."

"We're getting four to five times the productivity that we had with what we thought was a good manual system."

"We're providing better customer service with ImageNow. Instead of researching issues and calling customers back, we have the information at our fingertips."

"With ImageNow, we're making the right decisions based on the availability of the documents at the right time. If a student comes in with an academic issue, counselors and other staff members have full knowledge of that person's history within seconds directly from the SunGard SIS and can give the …

"We were really looking for a product-based business to complement our consulting services. With the Perceptive products, we didn't have to hire a lot of technical consultants to help us figure it all out. So it was a good fit."

"The adaptability of ImageNow had allowed us to grow the application as our company has expanded. It has helped us implement a sophisticated new workflow system. Once we decided there was something new we wanted to do with ImageNow, it was easy to put our plans into action."

"We estimate the time savings ImageNow delivers for our claims examiners adds up to the cost of 15 full-time employees."

"ImageNow puts all the information we need to quickly answer inquiries at our fingertips. The result is increased customer satisfaction."

"Accessing key pieces of information quickly and accurately across millions of documents, multiple systems and formats is an absolute requirement. ISYS has given us a single point of access for accurate and rapid investigative research, across structured and unstructured data, with flexible tools that enable us to customize our search …

"Third-party software is often not compatible with new versions of host applications, but this is not an issue with Perceptive Content. We can upgrade with confidence because we know Perceptive works with everything."

"Other ECM products required costly, programmatic interfaces with SAP HR and Oracle Financials, but Perceptive Software didn’t need that because of its seamless integration. That saved time and reduced our total cost of ownership."

"Our staff productivity has increased by 35 percent since implementing Perceptive. We can now focus our workforce to concentrate on servicing students rather than searching for files in cabinets."

"Perceptive has cut the time to service our customers from days to just a few minutes. Now we just ask for the claim number and the document pops right up, so we resolve issues while on the phone without having to call anyone back."

"ISYS is the only software we have used that truly met our need to provide highly accurate information to front-line officers quickly and with minimal effort."

"Perceptive Content's tight link with our Infor Lawson applications creates efficiency because it puts information at our fingertips. If an employee is viewing a journal entry in Infor Lawson and needs to check supporting documents, they just click on a button and the information is displayed."