"The beauty of Pendo is its ability to shed light on previously obscure data, unlocking a treasure trove of actionable insights, Prior to leveraging Pendo, BigChange had Google Analytics in place, but the tool required a degree of technical expertise that only one team member possessed. Each new feature required …

"We paired a new set of guides with one of those Coupa releases, which changed the design of the front page. By using Pendo we were able to draw attention to new features and explain what they were, We wanted to avoid employee confusion and provide a little bit more …