“With Pega, we can complete the pre-screening process in as little as 2 hours, which used to take more than a day to complete, and that's a huge improvement in customer experiences. Traditional systems could not complete the work in such a short period of time. It also contributes to …

"Pega’s solution makes cumbersome, manual, and critical tasks supporting late stage clinical trials easier, faster, more seamless, and more transparent. With Pega, we ensure rapid selection of appropriate sites and FDA compliance, while reducing overall costs and speeding time to trial."

"We decided to use Pega for our CRM installation […]We can use that for AI and analytics in order to be proactive and relevant to our customers. This of course creates a good experience across all channels."

“Transformation is a journey. We have set out with a mission to create accurate, integrated processes. And now we have a system as a single source of truth related to providers, which is vital to the digital work.”

"Pega was the only single platform that seamlessly integrated CRM and BPM capabilities – which is what we needed to bridge the gap between our front end and back end processes."

"We started with something small, a minimum viable product, and we've been able to just add to it. And now, three years later, 80% of our users surveyed say that this system is easy to use. That's pretty amazing for newer software."

"What really separates Pega is their ability to deliver and seamlessly integrate with multiple systems."

“It was key to find a platform that was going to serve all our needs for now, but still grow with us. We believe that Pega can help us achieve not only that objective, but also our business objective of getting connected services while we continue to consolidate and simplify.”

“We’re a development partner. We’re a home for Pega knowledge, focused on the ROI and gaining value from the Pega platform to provide a standard of governance and code review.”

“Developing features in Pega is faster. There is really a benefit to working with the Pega Platform and Pega prepackaged modules.”

“Pega proves again and again, they are our strategic partner for claims transformation. The ability to reuse our highly performant pricing capability was delivered in a way and timeline [previously] unimaginable to us.”

"Digitization and adoption in field operations is always a challenge, but the Pega platform features and offline mobile app helped us to achieve digitization in operations forms so quickly and smoothly. We are looking forward to enabling more electronic forms in our operations."

“Our case enterprise business service is a dynamic case management ecosystem that was built using FedEx ingenuity and innovation using Pega's powerful core platform, SAFe methodology, and DevOps principles.”

"Pega has been a great partner for GE Healthcare. We migrated one of our largest and most highly regulated applications to Pega’s cloud and we got all that we could ask for from a support standpoint."

“Pega App Factory is a game changer for us. It has triggered interest among many business teams, and they come forward with ideas that they want to implement using low/no code.”