324 Pegasystems Testimonials

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  • “We've cut down costs, but we're also taking care of more patient members. And if more people are getting the care they need, we're getting better health outcomes. We're bringing down medical costs and it all ties together.”

  • "Our world revolves around our customers. To be able to identify, personalize, and manage all our interactions, for all of our passengers, from one platform is truly transformational."

  • "We’ve partnered with Pegasystems not only to work smarter, but to promptly respond to the needs of our external customers including brokers, employers and individual consumers. Through Pega technology, we’re able to enhance our customers’ experience and exceed their expectations for service."

  • "It was very important that people could work with lots of confidence within the agency, [and also] with Capgemini and Pega. That's what we've been doing for the last two and a half years. And I'm completely convinced that the success is based on this confidence."

  • “Transformation is a journey. We have set out with a mission to create accurate, integrated processes. And now we have a system as a single source of truth related to providers, which is vital to the digital work.”

  • "Pega was the only single platform that seamlessly integrated CRM and BPM capabilities – which is what we needed to bridge the gap between our front end and back end processes."

  • "We started with something small, a minimum viable product, and we've been able to just add to it. And now, three years later, 80% of our users surveyed say that this system is easy to use. That's pretty amazing for newer software."

  • "What really separates Pega is their ability to deliver and seamlessly integrate with multiple systems."

  • “It was key to find a platform that was going to serve all our needs for now, but still grow with us. We believe that Pega can help us achieve not only that objective, but also our business objective of getting connected services while we continue to consolidate and simplify.”

  • “We’re a development partner. We’re a home for Pega knowledge, focused on the ROI and gaining value from the Pega platform to provide a standard of governance and code review.”

  • “Developing features in Pega is faster. There is really a benefit to working with the Pega Platform and Pega prepackaged modules.”

  • “Pega proves again and again, they are our strategic partner for claims transformation. The ability to reuse our highly performant pricing capability was delivered in a way and timeline [previously] unimaginable to us.”

  • "Digitization and adoption in field operations is always a challenge, but the Pega platform features and offline mobile app helped us to achieve digitization in operations forms so quickly and smoothly. We are looking forward to enabling more electronic forms in our operations."

  • “Our case enterprise business service is a dynamic case management ecosystem that was built using FedEx ingenuity and innovation using Pega's powerful core platform, SAFe methodology, and DevOps principles.”

  • "Pega has been a great partner for GE Healthcare. We migrated one of our largest and most highly regulated applications to Pega’s cloud and we got all that we could ask for from a support standpoint."