'Being able to anticipate what customer's requirements are, and be able to serve that up in a way that makes sense in their moment of need and their channel of choice is, I think, what makes the future roadmap of Optimizely quite an exciting prospect for us.''
"We have focused on creating a fast and user-friendly website. We want to give our customers the same feeling of quality when they visit our homepage, as they get from the products they buy from us."
"We're incredibly excited to be able to leverage the capabilities of Episerver DXC [now Optimizely] in order to deliver class-leading digital experiences, and with Optimizely’s tireless support we’re looking forward to implementing more features (AI-driven recommendations, content personalization, etc.) as our own capabilities grow."
"We're confident that we have value to offer, and that motivated us to find a solution to help us bridge our excellent content to our potential audience."
"What we found along the way was that incoming requests were unstructured, missing key information, or not easy to understand. It required multiple meetings with stakeholders to gather the data, and in some cases created confusion about process flow, review, and approvals. In addition, much of the work was handled offline, with key details locked in documents no one could find or access."
"We were relying heavily on the Microsoft stack, which is fine for project management, but it required team members to go find the assets they needed, download them, publish them and so on it was a manual, multi-step process and we had a vision for something that made collaboration easy."
"Microsoft Teams and SharePoint were sufficient for communication and storage respectively, but we wanted to take it a step further and create a single source of truth. Project management tools like Trello posed security risks. Welcome made it a breeze to involve all parties that needed to weigh in on marketing decisions and get executive buy-in because they could see in real-time what was happening in the team, and what would come after."
"We knew we needed a platform that would be able to support us in both the short and long-term. Specifically, we needed a solution that would allow us to drive global brand consistency, measure our work, and, most importantly, prove its impact. We needed to take everything one step further. So we brought in Welcome."
"We have moved from unstructured to structured data that is searchable and filterable, and it has become easier to edit products in bulk. In the long term, product data will create great value for us."
"With traditional infrastructure hosting and service level agreements, it can take up to five days for changes to the website to take effect. But something might happen today that we want to talk about. How do we get that content out now? With Optimizely, our time to market has been reduced by days."
"I am extremely proud that we could generate the kind of business lift we did for Dot Foods with the COVID-19 microsite built on Optimizely, in a matter of just two weeks."
"With our B2B e-commerce platform, we have laid a unique foundation for a scalable, top-class purchasing experience. We can now partner with and support our dealers throughout their entire process, from inspiration to purchase, delivery, repurchase and service."
"A very successful upgrade of our website!"
"We have a hypermodern website built on Optimizely and InRiver. We’re now well prepared and adaptable ahead of Piab’s future growth."
"Our new website, which gathers all our brands on a shared platform, is a strategic milestone in the evolution of Etac. We’ve successfully achieved our goal of creating a modern website that is fast, attractive and easy to navigate."