53 OpenTable Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • “The value of Experiences is two-fold for us. People get to fully enjoy the restaurant and our chef and they leave happy. And we bring in revenue—and know what we’re going to bring in each night.”

  • “Being able to ask questions via text is faster—and it’s easier for our team to get a response from people.”

  • “I don’t know any restaurant that doesn’t need help getting more business at some point. That’s the way it works in the real world. And that’s where OpenTable comes in.”

  • "Our Chef’s Table Experience not only attracts people looking for unique dining options but also delights repeat guests who want a more intimate offering. It’s been a fantastic revenue generator."

  • “I chose OpenTable because the restaurants I respect most in the industry are using it.”

  • "You try something because your gut tells you to, but then you evaluate and look at the data, and see if that is really working or not."

  • "With OpenTable marketing campaigns, we see clearly who booked, what campaign they booked through, and when they dined with us. With this insight, I’ve been able to reduce spend on other channels by about 35-40%."

  • “Managing tight turn times, managing large parties we need [OpenTable]. Running a high-volume restaurant like ours would be impossible without it.”

  • “What I love about restaurants is being on the floor tapping into the emotional energy of people enjoying themselves. My ability to take care of guests, to be a maître d’ so to speak, is enhanced by everything we have recorded in our guest notes.”

  • “We set up scalable marketing campaigns. We just set it and forget it, letting our people stay focused on exceptional hospitality.”

  • “We’re booking more private dining events without needing to chase leads, which has translated to increased revenue with less administrative lift. It’s freed up time to focus on planning and delivering standout experiences instead of constantly sourcing new clients.”

  • “[The membership program] is super user-friendly. I can customize it how I want—and it’s very clean looking. And it brings people in, for sure.”

  • “OpenTable is the quarterback to our entire shift. The software is the logistics of our entire business. Click and drag, turn-time analysis, and guest history are a few of my favorite features.”

  • "If a guest wants to change a time or party size, I can jump in and modify a reservation without having to go across the room."

  • "We really noticed a change in our revenue immediately and also in the spirits of our bartenders."