“In the past, we had Excel documents on Excel documents about logistics and guests. Having a consistent platform and everything in OpenTable is extremely helpful since they include guest notes and historical information from over the years.”

“The best feature of OpenTable pro is Megan, because she’s helped us navigate the system itself. When I want to deep dive a report, or when I want to understand how to optimize our usage, Megan is there to help.”

"OpenTable is easily the lowest cost way to drive diners into your restaurant. For those who leave OpenTable hoping for a better marketing spend, how many $60 per plate diners are they willing to give up to save the $1 cover fee? I just don’t get it."

“After this process of staff review, we have seen an improvement in every single restaurant.”

“The campaigns are easy to create and look fantastic. Guests are genuinely excited to see a message from us and the proof is in the results.”

“What I love about restaurants is being on the floor tapping into the emotional energy of people enjoying themselves. My ability to take care of guests, to be a maître d’ so to speak, is enhanced by everything we have recorded in our guest notes.”

“OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.”

"OpenTable drives new diners to our restaurants, including travelers and diners looking for last minute reservations. It's our only marketing expense because it delivers a guaranteed ROI."

“OpenTable is the quarterback to our entire shift. The software is the logistics of our entire business. Click and drag, turn-time analysis, and guest history are a few of my favorite features.”

“Managing tight turn times, managing large parties we need [OpenTable]. Running a high-volume restaurant like ours would be impossible without it.”

“Being able to ask questions via text is faster—and it’s easier for our team to get a response from people.”

“If you want to grow your business and make good sales, you absolutely need to make the change.”

“When we’re sitting at the table together [with other restaurateurs], we’re able to share ideas and experiences and we’ve grown a bigger community.”

"Thanks to per person pricing, we were able to create our first fully pre-paid experience for our Summer Pig Roasts at Pizzeria Delfina Palo Alto. Guests could choose from standard, kid’s, and season ticket prices, which cut down on back-and-forth about bookings and made the process smoother for everyone."

“The system is very user-friendly. It’s easy to navigate, and our team can learn it fast.”