"OpenTable Experiences have enabled us to be more innovative with the events and menus we offer to locals and hotel guests. The Experiences workflow is easy to use and has simplified the process of creating and managing Experiences for us. We’re excited to host everything from monthly events to special …

“What I love about restaurants is being on the floor tapping into the emotional energy of people enjoying themselves. My ability to take care of guests, to be a maître d’ so to speak, is enhanced by everything we have recorded in our guest notes.”

"If a guest wants to change a time or party size, I can jump in and modify a reservation without having to go across the room."

“Having tags like birthdays, celebrations, and VIP available at a glance is really useful. We have little frames made up that say, ‘Happy Birthday’ or ‘Happy Anniversary,’ and we put those on the table before the guest is seated,” adds Aimee. “It’s a little extra touch that OpenTable allows us …

“You can literally see it working. It’s like fishing where the fish are.”

“[With OpenTable campaigns], there’s no fluff. We can see what we spent, what we got back, and confidently say we wouldn’t have gotten those reservations without it.”

“We set up scalable marketing campaigns. We just set it and forget it, letting our people stay focused on exceptional hospitality.”

“OpenTable is the quarterback to our entire shift. The software is the logistics of our entire business. Click and drag, turn-time analysis, and guest history are a few of my favorite features.”

“The data [OpenTable] provides us is making us a better business. The proof is in the profits.”

"Our Chef’s Table Experience not only attracts people looking for unique dining options but also delights repeat guests who want a more intimate offering. It’s been a fantastic revenue generator."

“OpenTable has really listened to our specific needs for both the corporate and local levels of our business… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.”

“If you want to grow your business and make good sales, you absolutely need to make the change.”

“When we’re sitting at the table together [with other restaurateurs], we’re able to share ideas and experiences and we’ve grown a bigger community.”

"With OpenTable marketing campaigns, we see clearly who booked, what campaign they booked through, and when they dined with us. With this insight, I’ve been able to reduce spend on other channels by about 35-40%."

“We never feel like we’re on our own. If something new launches, we talk through it and figure out the best way to use it. That support made everyone trust the platform.”