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"If a guest wants to change a time or party size, I can jump in and modify a reservation without having to go across the room."
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“We’re booking more private dining events without needing to chase leads, which has translated to increased revenue with less administrative lift. It’s freed up time to focus on planning and delivering standout experiences instead of constantly sourcing new clients.”
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“When we’re sitting at the table together [with other restaurateurs], we’re able to share ideas and experiences and we’ve grown a bigger community.”
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"OpenTable Experiences have enabled us to be more innovative with the events and menus we offer to locals and hotel guests. The Experiences workflow is easy to use and has simplified the process of creating and managing Experiences for us. We’re excited to host everything from monthly events to special …
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“The system is very user-friendly. It’s easy to navigate, and our team can learn it fast.”
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“[The email campaigns] are just so simple. When you can make contact with your consumer like that—it doesn’t get any more valuable than that.”
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“In less than two weeks, we’ve seen guests coming in just because of those emails and rewards. It’s been a nice way to automate things so that we’re always front of mind with people.”
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“From our team members and leadership to our guests and community, the ability to bring those connections back is what matters. Truluck’s has always been people first. Making good things happen for other people is what it’s all about.”
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“[The membership program] is super user-friendly. I can customize it how I want—and it’s very clean looking. And it brings people in, for sure.”
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“The value of Experiences is two-fold for us. People get to fully enjoy the restaurant and our chef and they leave happy. And we bring in revenue—and know what we’re going to bring in each night.”
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"Being part of a restaurant group, and sharing all of our databases across [locations] has been really valuable. Being able to know what guests like, where they’ve dined, and how they’ve dined really allows us to cater that experience."
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"Our Chef’s Table Experience not only attracts people looking for unique dining options but also delights repeat guests who want a more intimate offering. It’s been a fantastic revenue generator."
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“OpenTable has, in my opinion, the most robust suite of technology features that allow you to connect what’s happening in your restaurant to your greater marketing stack.”
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“With OpenTable's marketing solutions, we can try new things to meet our needs and see what works best for our restaurants.”
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“I don’t know any restaurant that doesn’t need help getting more business at some point. That’s the way it works in the real world. And that’s where OpenTable comes in.”