53 OpenTable Testimonials

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  • “Every day and service is different in restaurants and OpenTable provides you with the power to adapt, refine and shape your success.”

  • “You can literally see it working. It’s like fishing where the fish are.”

  • "There’s no doubt the OpenTable marketing engine works for me. They're like a wingman that helps me drive that cover count up."

  • “Since incorporating OpenTable’s private dining tools, our team has become more efficient in capturing qualified leads from guests who are actively looking to book.”

  • "You try something because your gut tells you to, but then you evaluate and look at the data, and see if that is really working or not."

  • “In the past, we had Excel documents on Excel documents about logistics and guests. Having a consistent platform and everything in OpenTable is extremely helpful since they include guest notes and historical information from over the years.”

  • “The value of Experiences is two-fold for us. People get to fully enjoy the restaurant and our chef and they leave happy. And we bring in revenue—and know what we’re going to bring in each night.”

  • "OpenTable Experiences have enabled us to be more innovative with the events and menus we offer to locals and hotel guests. The Experiences workflow is easy to use and has simplified the process of creating and managing Experiences for us. We’re excited to host everything from monthly events to special …

  • “OpenTable allows us to easily manage the flow of our dining room. That helps us increase table turns and creates synergy amongst the staff.”

  • "With OpenTable marketing campaigns, we see clearly who booked, what campaign they booked through, and when they dined with us. With this insight, I’ve been able to reduce spend on other channels by about 35-40%."

  • "We really noticed a change in our revenue immediately and also in the spirits of our bartenders."

  • “OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.”

  • “OpenTable has really listened to our specific needs for both the corporate and local levels of our business… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.”

  • “The system is very user-friendly. It’s easy to navigate, and our team can learn it fast.”

  • “I don’t know any restaurant that doesn’t need help getting more business at some point. That’s the way it works in the real world. And that’s where OpenTable comes in.”