53 OpenTable Testimonials

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  • “Managing tight turn times, managing large parties we need [OpenTable]. Running a high-volume restaurant like ours would be impossible without it.”

  • “In the past, we had Excel documents on Excel documents about logistics and guests. Having a consistent platform and everything in OpenTable is extremely helpful since they include guest notes and historical information from over the years.”

  • “What I love about restaurants is being on the floor tapping into the emotional energy of people enjoying themselves. My ability to take care of guests, to be a maître d’ so to speak, is enhanced by everything we have recorded in our guest notes.”

  • “OpenTable has really listened to our specific needs for both the corporate and local levels of our business… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.”

  • "We’ve really enjoyed the higher level of control, and we’ve definitely seen an increase in reservations from the way that we tweaked our settings."

  • "There’s no doubt the OpenTable marketing engine works for me. They're like a wingman that helps me drive that cover count up."

  • “Having software that aggregates all our reviews in one place is not only a time saver, but it also helps us to easily identify trends.”

  • “With OpenTable's marketing solutions, we can try new things to meet our needs and see what works best for our restaurants.”

  • "If a guest wants to change a time or party size, I can jump in and modify a reservation without having to go across the room."

  • "When people think of dining reservations, OpenTable is the first thing that comes to mind."

  • “From our team members and leadership to our guests and community, the ability to bring those connections back is what matters. Truluck’s has always been people first. Making good things happen for other people is what it’s all about.”

  • “The best feature of OpenTable pro is Megan, because she’s helped us navigate the system itself. When I want to deep dive a report, or when I want to understand how to optimize our usage, Megan is there to help.”

  • "Thanks to per person pricing, we were able to create our first fully pre-paid experience for our Summer Pig Roasts at Pizzeria Delfina Palo Alto. Guests could choose from standard, kid’s, and season ticket prices, which cut down on back-and-forth about bookings and made the process smoother for everyone."

  • "With OpenTable marketing campaigns, we see clearly who booked, what campaign they booked through, and when they dined with us. With this insight, I’ve been able to reduce spend on other channels by about 35-40%."

  • “[The membership program] is super user-friendly. I can customize it how I want—and it’s very clean looking. And it brings people in, for sure.”