“[With OpenTable campaigns], there’s no fluff. We can see what we spent, what we got back, and confidently say we wouldn’t have gotten those reservations without it.”

“Having tags like birthdays, celebrations, and VIP available at a glance is really useful. We have little frames made up that say, ‘Happy Birthday’ or ‘Happy Anniversary,’ and we put those on the table before the guest is seated,” adds Aimee. “It’s a little extra touch that OpenTable allows us …

“What I love about restaurants is being on the floor tapping into the emotional energy of people enjoying themselves. My ability to take care of guests, to be a maître d’ so to speak, is enhanced by everything we have recorded in our guest notes.”

“With OpenTable's marketing solutions, we can try new things to meet our needs and see what works best for our restaurants.”

“The value of Experiences is two-fold for us. People get to fully enjoy the restaurant and our chef and they leave happy. And we bring in revenue—and know what we’re going to bring in each night.”

“OpenTable allows us to easily manage the flow of our dining room. That helps us increase table turns and creates synergy amongst the staff.”

“It’s been fantastic to have someone who truly understands our needs and wants to help us achieve results.”

“With Venga and OpenTable together, it just works to know people before they walk in the door, who is in your restaurant and what you need to do to provide them the best experience. Knowing that information from the start sets the course for the entire meal.”

“After this process of staff review, we have seen an improvement in every single restaurant.”

“We suspected the OpenTable diner was the exact profile of who we wanted to come through our door and that was completely realized. We do little other marketing because results are solely being driven through OpenTable.”

“We’re booking more private dining events without needing to chase leads, which has translated to increased revenue with less administrative lift. It’s freed up time to focus on planning and delivering standout experiences instead of constantly sourcing new clients.”

"With OpenTable marketing campaigns, we see clearly who booked, what campaign they booked through, and when they dined with us. With this insight, I’ve been able to reduce spend on other channels by about 35-40%."

"OpenTable’s Private Dining program is very organized—it makes managing leads so easy."

“We never feel like we’re on our own. If something new launches, we talk through it and figure out the best way to use it. That support made everyone trust the platform.”

“We set up scalable marketing campaigns. We just set it and forget it, letting our people stay focused on exceptional hospitality.”