53 OpenTable Testimonials

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  • “I chose OpenTable because the restaurants I respect most in the industry are using it.”

  • "OpenTable’s Private Dining program is very organized—it makes managing leads so easy."

  • “[With OpenTable campaigns], there’s no fluff. We can see what we spent, what we got back, and confidently say we wouldn’t have gotten those reservations without it.”

  • “I don’t know any restaurant that doesn’t need help getting more business at some point. That’s the way it works in the real world. And that’s where OpenTable comes in.”

  • “The value of Experiences is two-fold for us. People get to fully enjoy the restaurant and our chef and they leave happy. And we bring in revenue—and know what we’re going to bring in each night.”

  • “OpenTable has really listened to our specific needs for both the corporate and local levels of our business… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.”

  • “In the past, we had Excel documents on Excel documents about logistics and guests. Having a consistent platform and everything in OpenTable is extremely helpful since they include guest notes and historical information from over the years.”

  • “The system is very user-friendly. It’s easy to navigate, and our team can learn it fast.”

  • "With OpenTable marketing campaigns, we see clearly who booked, what campaign they booked through, and when they dined with us. With this insight, I’ve been able to reduce spend on other channels by about 35-40%."

  • "We’ve really enjoyed the higher level of control, and we’ve definitely seen an increase in reservations from the way that we tweaked our settings."

  • "When people think of dining reservations, OpenTable is the first thing that comes to mind."

  • “OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.”

  • “We never feel like we’re on our own. If something new launches, we talk through it and figure out the best way to use it. That support made everyone trust the platform.”

  • “Managing tight turn times, managing large parties we need [OpenTable]. Running a high-volume restaurant like ours would be impossible without it.”

  • “Being able to ask questions via text is faster—and it’s easier for our team to get a response from people.”