53 OpenTable Testimonials

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  • "There’s no doubt the OpenTable marketing engine works for me. They're like a wingman that helps me drive that cover count up."

  • “With OpenTable's marketing solutions, we can try new things to meet our needs and see what works best for our restaurants.”

  • "We’ve really enjoyed the higher level of control, and we’ve definitely seen an increase in reservations from the way that we tweaked our settings."

  • "What attracted us to Custom Promotions was that the marketing tool will do all the work, and we don't have to worry about making a post on Facebook or Instagram. Most of our guests come from the OpenTable app, so why not keep the marketing within that same portal."

  • “The work that OpenTable takes off your plate—organizing the details and bringing guests through the door—is well worth the investment.”

  • “Having tags like birthdays, celebrations, and VIP available at a glance is really useful. We have little frames made up that say, ‘Happy Birthday’ or ‘Happy Anniversary,’ and we put those on the table before the guest is seated,” adds Aimee. “It’s a little extra touch that OpenTable allows us …

  • “I chose OpenTable because the restaurants I respect most in the industry are using it.”

  • “[The membership program] is super user-friendly. I can customize it how I want—and it’s very clean looking. And it brings people in, for sure.”

  • "We make our promotional decisions through GuestCenter. We can see if a lot of people book the same day for dinner. Or book last minute reservations. We then know when to run our campaigns."

  • "OpenTable’s Private Dining program is very organized—it makes managing leads so easy."

  • “We’re booking more private dining events without needing to chase leads, which has translated to increased revenue with less administrative lift. It’s freed up time to focus on planning and delivering standout experiences instead of constantly sourcing new clients.”

  • “The value of Experiences is two-fold for us. People get to fully enjoy the restaurant and our chef and they leave happy. And we bring in revenue—and know what we’re going to bring in each night.”

  • “The data [OpenTable] provides us is making us a better business. The proof is in the profits.”

  • "Thanks to per person pricing, we were able to create our first fully pre-paid experience for our Summer Pig Roasts at Pizzeria Delfina Palo Alto. Guests could choose from standard, kid’s, and season ticket prices, which cut down on back-and-forth about bookings and made the process smoother for everyone."

  • “Having software that aggregates all our reviews in one place is not only a time saver, but it also helps us to easily identify trends.”