53 OpenTable Testimonials

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  • “You can literally see it working. It’s like fishing where the fish are.”

  • “With OpenTable's marketing solutions, we can try new things to meet our needs and see what works best for our restaurants.”

  • “Having software that aggregates all our reviews in one place is not only a time saver, but it also helps us to easily identify trends.”

  • “The system is very user-friendly. It’s easy to navigate, and our team can learn it fast.”

  • “Since incorporating OpenTable’s private dining tools, our team has become more efficient in capturing qualified leads from guests who are actively looking to book.”

  • "What attracted us to Custom Promotions was that the marketing tool will do all the work, and we don't have to worry about making a post on Facebook or Instagram. Most of our guests come from the OpenTable app, so why not keep the marketing within that same portal."

  • "With OpenTable marketing campaigns, we see clearly who booked, what campaign they booked through, and when they dined with us. With this insight, I’ve been able to reduce spend on other channels by about 35-40%."

  • “[The email campaigns] are just so simple. When you can make contact with your consumer like that—it doesn’t get any more valuable than that.”

  • “In less than two weeks, we’ve seen guests coming in just because of those emails and rewards. It’s been a nice way to automate things so that we’re always front of mind with people.”

  • “It’s been fantastic to have someone who truly understands our needs and wants to help us achieve results.”

  • “The value of Experiences is two-fold for us. People get to fully enjoy the restaurant and our chef and they leave happy. And we bring in revenue—and know what we’re going to bring in each night.”

  • “We set up scalable marketing campaigns. We just set it and forget it, letting our people stay focused on exceptional hospitality.”

  • “From our team members and leadership to our guests and community, the ability to bring those connections back is what matters. Truluck’s has always been people first. Making good things happen for other people is what it’s all about.”

  • “OpenTable allows us to easily manage the flow of our dining room. That helps us increase table turns and creates synergy amongst the staff.”

  • "We make our promotional decisions through GuestCenter. We can see if a lot of people book the same day for dinner. Or book last minute reservations. We then know when to run our campaigns."