53 OpenTable Testimonials

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  • “We never feel like we’re on our own. If something new launches, we talk through it and figure out the best way to use it. That support made everyone trust the platform.”

  • "Our Chef’s Table Experience not only attracts people looking for unique dining options but also delights repeat guests who want a more intimate offering. It’s been a fantastic revenue generator."

  • “OpenTable has really listened to our specific needs for both the corporate and local levels of our business… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.”

  • “Every day and service is different in restaurants and OpenTable provides you with the power to adapt, refine and shape your success.”

  • “I chose OpenTable because the restaurants I respect most in the industry are using it.”

  • "OpenTable’s Private Dining program is very organized—it makes managing leads so easy."

  • “Since incorporating OpenTable’s private dining tools, our team has become more efficient in capturing qualified leads from guests who are actively looking to book.”

  • "With OpenTable marketing campaigns, we see clearly who booked, what campaign they booked through, and when they dined with us. With this insight, I’ve been able to reduce spend on other channels by about 35-40%."

  • "OpenTable is easily the lowest cost way to drive diners into your restaurant. For those who leave OpenTable hoping for a better marketing spend, how many $60 per plate diners are they willing to give up to save the $1 cover fee? I just don’t get it."

  • "You try something because your gut tells you to, but then you evaluate and look at the data, and see if that is really working or not."

  • "OpenTable drives new diners to our restaurants, including travelers and diners looking for last minute reservations. It's our only marketing expense because it delivers a guaranteed ROI."

  • “It’s been fantastic to have someone who truly understands our needs and wants to help us achieve results.”

  • “OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.”

  • “You can literally see it working. It’s like fishing where the fish are.”

  • “[With OpenTable campaigns], there’s no fluff. We can see what we spent, what we got back, and confidently say we wouldn’t have gotten those reservations without it.”