53 OpenTable Testimonials

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  • "With OpenTable marketing campaigns, we see clearly who booked, what campaign they booked through, and when they dined with us. With this insight, I’ve been able to reduce spend on other channels by about 35-40%."

  • "OpenTable Experiences have enabled us to be more innovative with the events and menus we offer to locals and hotel guests. The Experiences workflow is easy to use and has simplified the process of creating and managing Experiences for us. We’re excited to host everything from monthly events to special …

  • "Thanks to per person pricing, we were able to create our first fully pre-paid experience for our Summer Pig Roasts at Pizzeria Delfina Palo Alto. Guests could choose from standard, kid’s, and season ticket prices, which cut down on back-and-forth about bookings and made the process smoother for everyone."

  • "We’ve really enjoyed the higher level of control, and we’ve definitely seen an increase in reservations from the way that we tweaked our settings."

  • “Since incorporating OpenTable’s private dining tools, our team has become more efficient in capturing qualified leads from guests who are actively looking to book.”

  • “OpenTable has really listened to our specific needs for both the corporate and local levels of our business… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.”

  • “[The membership program] is super user-friendly. I can customize it how I want—and it’s very clean looking. And it brings people in, for sure.”

  • “What I love about restaurants is being on the floor tapping into the emotional energy of people enjoying themselves. My ability to take care of guests, to be a maître d’ so to speak, is enhanced by everything we have recorded in our guest notes.”

  • “OpenTable provides us with resources to personalize service for our guests. We have information on who they are, what they like, dislike, special occasions, and that helps us to deliver the experience we strive to.”

  • “The best feature of OpenTable pro is Megan, because she’s helped us navigate the system itself. When I want to deep dive a report, or when I want to understand how to optimize our usage, Megan is there to help.”

  • “We suspected the OpenTable diner was the exact profile of who we wanted to come through our door and that was completely realized. We do little other marketing because results are solely being driven through OpenTable.”

  • "OpenTable drives new diners to our restaurants, including travelers and diners looking for last minute reservations. It's our only marketing expense because it delivers a guaranteed ROI."

  • “The campaigns are easy to create and look fantastic. Guests are genuinely excited to see a message from us and the proof is in the results.”

  • “Managing tight turn times, managing large parties we need [OpenTable]. Running a high-volume restaurant like ours would be impossible without it.”

  • “Being able to ask questions via text is faster—and it’s easier for our team to get a response from people.”