53 OpenTable Testimonials

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  • "OpenTable is easily the lowest cost way to drive diners into your restaurant. For those who leave OpenTable hoping for a better marketing spend, how many $60 per plate diners are they willing to give up to save the $1 cover fee? I just don’t get it."

  • “The best feature of OpenTable pro is Megan, because she’s helped us navigate the system itself. When I want to deep dive a report, or when I want to understand how to optimize our usage, Megan is there to help.”

  • "Being part of a restaurant group, and sharing all of our databases across [locations] has been really valuable. Being able to know what guests like, where they’ve dined, and how they’ve dined really allows us to cater that experience."

  • "If a guest wants to change a time or party size, I can jump in and modify a reservation without having to go across the room."

  • “The value of Experiences is two-fold for us. People get to fully enjoy the restaurant and our chef and they leave happy. And we bring in revenue—and know what we’re going to bring in each night.”

  • "What attracted us to Custom Promotions was that the marketing tool will do all the work, and we don't have to worry about making a post on Facebook or Instagram. Most of our guests come from the OpenTable app, so why not keep the marketing within that same portal."

  • “OpenTable is the quarterback to our entire shift. The software is the logistics of our entire business. Click and drag, turn-time analysis, and guest history are a few of my favorite features.”

  • “Managing tight turn times, managing large parties we need [OpenTable]. Running a high-volume restaurant like ours would be impossible without it.”

  • “Being able to ask questions via text is faster—and it’s easier for our team to get a response from people.”

  • “With Venga and OpenTable together, it just works to know people before they walk in the door, who is in your restaurant and what you need to do to provide them the best experience. Knowing that information from the start sets the course for the entire meal.”

  • “After this process of staff review, we have seen an improvement in every single restaurant.”

  • "There’s no doubt the OpenTable marketing engine works for me. They're like a wingman that helps me drive that cover count up."

  • “Having software that aggregates all our reviews in one place is not only a time saver, but it also helps us to easily identify trends.”

  • "OpenTable drives new diners to our restaurants, including travelers and diners looking for last minute reservations. It's our only marketing expense because it delivers a guaranteed ROI."

  • "When people think of dining reservations, OpenTable is the first thing that comes to mind."