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“I chose OpenTable because the restaurants I respect most in the industry are using it.”
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“Managing tight turn times, managing large parties we need [OpenTable]. Running a high-volume restaurant like ours would be impossible without it.”
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“The work that OpenTable takes off your plate—organizing the details and bringing guests through the door—is well worth the investment.”
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“OpenTable has really listened to our specific needs for both the corporate and local levels of our business… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.”
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“OpenTable is the quarterback to our entire shift. The software is the logistics of our entire business. Click and drag, turn-time analysis, and guest history are a few of my favorite features.”
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“[The membership program] is super user-friendly. I can customize it how I want—and it’s very clean looking. And it brings people in, for sure.”
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“We’re booking more private dining events without needing to chase leads, which has translated to increased revenue with less administrative lift. It’s freed up time to focus on planning and delivering standout experiences instead of constantly sourcing new clients.”
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“[The email campaigns] are just so simple. When you can make contact with your consumer like that—it doesn’t get any more valuable than that.”
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“In less than two weeks, we’ve seen guests coming in just because of those emails and rewards. It’s been a nice way to automate things so that we’re always front of mind with people.”
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“It’s been fantastic to have someone who truly understands our needs and wants to help us achieve results.”
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“OpenTable has, in my opinion, the most robust suite of technology features that allow you to connect what’s happening in your restaurant to your greater marketing stack.”
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“Having tags like birthdays, celebrations, and VIP available at a glance is really useful. We have little frames made up that say, ‘Happy Birthday’ or ‘Happy Anniversary,’ and we put those on the table before the guest is seated,” adds Aimee. “It’s a little extra touch that OpenTable allows us …
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“Being able to ask questions via text is faster—and it’s easier for our team to get a response from people.”
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“The campaigns are easy to create and look fantastic. Guests are genuinely excited to see a message from us and the proof is in the results.”
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“From our team members and leadership to our guests and community, the ability to bring those connections back is what matters. Truluck’s has always been people first. Making good things happen for other people is what it’s all about.”