“We’re booking more private dining events without needing to chase leads, which has translated to increased revenue with less administrative lift. It’s freed up time to focus on planning and delivering standout experiences instead of constantly sourcing new clients.”

"When people think of dining reservations, OpenTable is the first thing that comes to mind."

“We suspected the OpenTable diner was the exact profile of who we wanted to come through our door and that was completely realized. We do little other marketing because results are solely being driven through OpenTable.”

"Thanks to per person pricing, we were able to create our first fully pre-paid experience for our Summer Pig Roasts at Pizzeria Delfina Palo Alto. Guests could choose from standard, kid’s, and season ticket prices, which cut down on back-and-forth about bookings and made the process smoother for everyone."

"With OpenTable marketing campaigns, we see clearly who booked, what campaign they booked through, and when they dined with us. With this insight, I’ve been able to reduce spend on other channels by about 35-40%."

"OpenTable’s Private Dining program is very organized—it makes managing leads so easy."

"If a guest wants to change a time or party size, I can jump in and modify a reservation without having to go across the room."

"There’s no doubt the OpenTable marketing engine works for me. They're like a wingman that helps me drive that cover count up."

“Having software that aggregates all our reviews in one place is not only a time saver, but it also helps us to easily identify trends.”

"We make our promotional decisions through GuestCenter. We can see if a lot of people book the same day for dinner. Or book last minute reservations. We then know when to run our campaigns."

“We set up scalable marketing campaigns. We just set it and forget it, letting our people stay focused on exceptional hospitality.”

“What I love about restaurants is being on the floor tapping into the emotional energy of people enjoying themselves. My ability to take care of guests, to be a maître d’ so to speak, is enhanced by everything we have recorded in our guest notes.”

“The value of Experiences is two-fold for us. People get to fully enjoy the restaurant and our chef and they leave happy. And we bring in revenue—and know what we’re going to bring in each night.”

"Being part of a restaurant group, and sharing all of our databases across [locations] has been really valuable. Being able to know what guests like, where they’ve dined, and how they’ve dined really allows us to cater that experience."

“The campaigns are easy to create and look fantastic. Guests are genuinely excited to see a message from us and the proof is in the results.”