53 OpenTable Testimonials

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  • “I don’t know any restaurant that doesn’t need help getting more business at some point. That’s the way it works in the real world. And that’s where OpenTable comes in.”

  • “I chose OpenTable because the restaurants I respect most in the industry are using it.”

  • “Every day and service is different in restaurants and OpenTable provides you with the power to adapt, refine and shape your success.”

  • “You can literally see it working. It’s like fishing where the fish are.”

  • “[With OpenTable campaigns], there’s no fluff. We can see what we spent, what we got back, and confidently say we wouldn’t have gotten those reservations without it.”

  • “The value of Experiences is two-fold for us. People get to fully enjoy the restaurant and our chef and they leave happy. And we bring in revenue—and know what we’re going to bring in each night.”

  • "If a guest wants to change a time or party size, I can jump in and modify a reservation without having to go across the room."

  • "OpenTable’s Private Dining program is very organized—it makes managing leads so easy."

  • “OpenTable has really listened to our specific needs for both the corporate and local levels of our business… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.”

  • “[The email campaigns] are just so simple. When you can make contact with your consumer like that—it doesn’t get any more valuable than that.”

  • “In less than two weeks, we’ve seen guests coming in just because of those emails and rewards. It’s been a nice way to automate things so that we’re always front of mind with people.”

  • "What attracted us to Custom Promotions was that the marketing tool will do all the work, and we don't have to worry about making a post on Facebook or Instagram. Most of our guests come from the OpenTable app, so why not keep the marketing within that same portal."

  • “OpenTable allows us to easily manage the flow of our dining room. That helps us increase table turns and creates synergy amongst the staff.”

  • "Our Chef’s Table Experience not only attracts people looking for unique dining options but also delights repeat guests who want a more intimate offering. It’s been a fantastic revenue generator."

  • “We never feel like we’re on our own. If something new launches, we talk through it and figure out the best way to use it. That support made everyone trust the platform.”