"Being part of a restaurant group, and sharing all of our databases across [locations] has been really valuable. Being able to know what guests like, where they’ve dined, and how they’ve dined really allows us to cater that experience."

“What I love about restaurants is being on the floor tapping into the emotional energy of people enjoying themselves. My ability to take care of guests, to be a maître d’ so to speak, is enhanced by everything we have recorded in our guest notes.”

“From our team members and leadership to our guests and community, the ability to bring those connections back is what matters. Truluck’s has always been people first. Making good things happen for other people is what it’s all about.”

“We never feel like we’re on our own. If something new launches, we talk through it and figure out the best way to use it. That support made everyone trust the platform.”

“The best feature of OpenTable pro is Megan, because she’s helped us navigate the system itself. When I want to deep dive a report, or when I want to understand how to optimize our usage, Megan is there to help.”

"Our Chef’s Table Experience not only attracts people looking for unique dining options but also delights repeat guests who want a more intimate offering. It’s been a fantastic revenue generator."

"OpenTable drives new diners to our restaurants, including travelers and diners looking for last minute reservations. It's our only marketing expense because it delivers a guaranteed ROI."

“[The email campaigns] are just so simple. When you can make contact with your consumer like that—it doesn’t get any more valuable than that.”

“In less than two weeks, we’ve seen guests coming in just because of those emails and rewards. It’s been a nice way to automate things so that we’re always front of mind with people.”

“[The membership program] is super user-friendly. I can customize it how I want—and it’s very clean looking. And it brings people in, for sure.”

"We’ve really enjoyed the higher level of control, and we’ve definitely seen an increase in reservations from the way that we tweaked our settings."

“With Venga and OpenTable together, it just works to know people before they walk in the door, who is in your restaurant and what you need to do to provide them the best experience. Knowing that information from the start sets the course for the entire meal.”

“After this process of staff review, we have seen an improvement in every single restaurant.”

“OpenTable has really listened to our specific needs for both the corporate and local levels of our business… knowing there’s a partner like OpenTable that we can lean on for answers, support, and guidance—it’s a big win.”

“We suspected the OpenTable diner was the exact profile of who we wanted to come through our door and that was completely realized. We do little other marketing because results are solely being driven through OpenTable.”