254 OpenGov Testimonials

“I walked over to the OpenGov demonstration and started asking questions, The clear platform, ease of access to information and the ability to drill down through pivot tables and graphs was really exciting.”

“When someone says, ‘oh shoot I need to license my dog and today’s the deadline,’ we want that service to be a Google search away. We want to be a one stop shop for people’s questions and services.”

“Everything switched, now we are spending 80% of our time in the system. We are capturing all of the information we need from the beginning and using OpenGov for almost every aspect of the bid cycle.”

“When you have a platform this easy, everyone is treated the same way. There are no favorites, no bending the rules for anybody. If you are late to an inspection, it’s time stamped. Everybody follows the same review process because it’s step-by-step in the platform. You can see exactly who is doing what, and how long it is taking.”

“Our goal with residential permitting was to make it as simple as possible and to make our input valuable so people weren’t doing work on their own. We don’t just say no and walk away, but rather suggest another, better, safer way to do the work. We aren’t McDonald’s — you can’t always have it your way — but we’re going to make it worth it for you to work with our permitting team to make sure you aren’t building your deck over your septic.”

“Sometimes you’re held captive by whatever a software will or won’t do. The best thing about OpenGov is that you dictate how you’re going to use it and it’s so easy to make changes on the backend.”

“We had a shared drive, 25+ Excel spreadsheets, and as many Word documents that had to be moved and updated numerous times during the budget process. OpenGov has really changed that process for us in a positive way.”

“[OpenGov] gives you the opportunity to work from home and access what you need when you need it.”

“50% time savings have freed my staff up from drudgery, enabling them to focus on things to help move this city forward!”

“I’ve been doing the budget here for 20 years, and this year has been the easiest budget yet. I’ve had no issues.”

“OpenGov has been instrumental in enabling us to put all the data including line item details into the budget proposal and make it far easier to understand as the single source of truth. The technology innovation is why we’ve chosen to partner with OpenGov to drive our strategic vision forward.”

“OpenGov is a key partner we utilize to execute and achieve our transparency goals, our civic engagement goals, and to achieve internal efficiencies in terms of data preparation and reporting objectives. They are definitely an important partner in achieving those high-level strategic objectives.”

"Data is the new hammer. Having that data in the field, with the iPad, is a great benefit to any utility, any public works, any government. It is a true worker's app. It gives the worker in the field exactly what they need to see, and it helps them to complete their work more efficiently."

"We're really looking forward to this partnership with OpenGov, because we know we've only scratched the surface of everything it can do."

"In order to be a high-performing organization, you have to use the data and the tools that are available to you to inform those decisions. If you can do that, there's a good chance you can align yourself with the needs of the citizens and the constituents you serve."