254 OpenGov Testimonials

"Oakland Park wins the GFOA Distinguished Budget Award every year, but you just can’t drill into data, especially across funds, in a static PDF like you can through a software platform like OpenGov."

“Our old open data portal was just a repository of open data sets. Essentially, the open data was being measured in terms of quantity, not quality. And, as a result, it made it harder for our site to be useful.”

“Our goal with residential permitting was to make it as simple as possible and to make our input valuable so people weren’t doing work on their own. We don’t just say no and walk away, but rather suggest another, better, safer way to do the work. We aren’t McDonald’s — you can’t always have it your way — but we’re going to make it worth it for you to work with our permitting team to make sure you aren’t building your deck over your septic.”

“Expectations changed and the old excuse that government is behind is not going to cut it in the future."

"OpenGov gave us that opportunity to really take a fresh look, so it's easier for people to do business with the city."

"North St. Paul is special because the people truly care. They truly care about their neighbors, they truly care about their city and their community.”

“We’re extraordinary because of our forward thinking. We have over $100M in projects going on right now. We haven’t had this much development in the history of our city."

“Having all of that information into one system, and being able to go in and make your message and it be dated and stamped has been a tremendous help.”

"We're always looking to improve the services we provide. How can we do that? One way is through the OpenGov platform, through our bidding process becoming more transparent with our residents."

"We are following our own financial policies. We are keeping our reserves where they need to be. And we are managing in a holistic way, making sure that our City is prepared for the future."

“If you don’t have a budget story, it’s hard to get a board to understand and want to move forward with you. If you have a good budget story, boards can really understand. So, an accounting board the policy makers, will go ‘That makes sense. We can get behind this. We can communicate that to our constituents who call us.'”

“So, this is our 2022 budget theme. 2022 was ‘Begin anew in 2022.’ I think it’s really important to have a theme and to tell the story because that personalizes it. It makes people more invested in the budget.”

“People today have a higher expectation of customer service. They want good communication, they want a quick response, they want a permit, and they want to get it quickly... that led us to OpenGov.”

"This is the largest five-year capital plan the County has ever undertaken."

"If it had not been for OpenGov, I'm not sure when we would have gotten the budget done."