“I walked over to the OpenGov demonstration and started asking questions, The clear platform, ease of access to information and the ability to drill down through pivot tables and graphs was really exciting.”

“We realized early on that we needed to make changes, and with OpenGov we had the opportunity to quickly go back to the budget and run scenarios and make needed amendments.”

“The process before OpenGov was was pen and paper, Excel, invoices, quotes, you know, hard copies of everything. And if something needed to be updated or changed, you had to go in, create a new version of an Excel, then share that with everybody by email, have the face to …

"I’ve seen ideas that we have presented be implemented in updates of OpenGov that have come out over the years. They’re not just listening; they’re actually taking that information back and they’re developing it into their product to fit the needs of everybody that they serve. I’ve really been pleased …

"We're looking at probably just over 2 million dollars in return on investments in the last 10 years of using Cartegraph."

"Over the past 12 years, we've gone through several attempts at a working asset management system internally. We've used various software programs, we've used paper entry with computer data entry later on [this] system has allowed us to all that in one package."

“We contract out building and safety services, traffic engineering services, and order quality services. They’re all partners with us, when reviewing plans or issuing permits. The ability for us all to work together on the same page and in the same system has been really advantageous for everyone involved.”

“The software has provided the ability for residents and architects and contractors to apply for permitting at home or at their offices. The traffic flow has reduced, probably, close to 80 percent. Everything is much more instantaneous using the OpenGov system.”

“I use OpenGov every day. Our Citizen Services apps have made it very easy to navigate with all these other divisions and departments. So, it really makes my job easy.”

"In the past, the actual process of procurement was pretty laborious. [With OpenGov], from when we actually started writing the specs, to the time we went out for bid, it was only four days."

“We're looking forward to future plans for our budgeting. We want to lay out projections for the next 10-20 years with OpenGov we're able to put that model forward.”

“This software platform of OpenGov is exactly what Dallas County needs to bring us into the future.”

“We had a front office staff who transitioned from a receptionist role to more of a financial specialist role. So much of their time was freed up that they had a career progression to move over to finance.”

"We were really looking for something that was easy to use for all employees at all levels. Collecting this data in one place has allowed us to be more aware of what's going on. Employees now know how successful they are at hitting goals."

"When you have over 10,000 pieces of items that you have to manage, it is more cost-effective for you to have one piece of software that everyone understands using this type of software, we're really saving a lot of dollars not only in man hours but we're also saving dollars …