254 OpenGov Testimonials

"(Open Data) is flexible, it's scalable, it's interoperable, and that provides us with a platform to make our data the most useful as possible."

"When I first heard we were going to use Cartegraph, I got a little worried about it. I thought. I'm going to be the last person to learn it. After I got started on it, I really enjoy it. I like that the paperwork is gone. Everything is there that I need. Before, I was doing about 30 minutes' worth of paperwork. Now, I've got five."

“For our younger generation, we are making sure that we’re doing things more efficiently and saving the planet. With OpenGov, our vendors submit everything electronically, and our entire bid cycle uses less paper.”

"In order to be a high-performing organization, you have to use the data and the tools that are available to you to inform those decisions. If you can do that, there's a good chance you can align yourself with the needs of the citizens and the constituents you serve."

"I’ve seen ideas that we have presented be implemented in updates of OpenGov that have come out over the years. They’re not just listening; they’re actually taking that information back and they’re developing it into their product to fit the needs of everybody that they serve. I’ve really been pleased with the amount of engagement and the feedback I get from OpenGov as well. So, it’s just been a fantastic relationship.”

"We're looking at probably just over 2 million dollars in return on investments in the last 10 years of using Cartegraph."

"Over the past 12 years, we've gone through several attempts at a working asset management system internally. We've used various software programs, we've used paper entry with computer data entry later on [this] system has allowed us to all that in one package."

“We contract out building and safety services, traffic engineering services, and order quality services. They’re all partners with us, when reviewing plans or issuing permits. The ability for us all to work together on the same page and in the same system has been really advantageous for everyone involved.”

“The software has provided the ability for residents and architects and contractors to apply for permitting at home or at their offices. The traffic flow has reduced, probably, close to 80 percent. Everything is much more instantaneous using the OpenGov system.”

“I use OpenGov every day. Our Citizen Services apps have made it very easy to navigate with all these other divisions and departments. So, it really makes my job easy.”

"In the past, the actual process of procurement was pretty laborious. [With OpenGov], from when we actually started writing the specs, to the time we went out for bid, it was only four days."

“We're looking forward to future plans for our budgeting. We want to lay out projections for the next 10-20 years with OpenGov we're able to put that model forward.”

“This software platform of OpenGov is exactly what Dallas County needs to bring us into the future.”

“We had a front office staff who transitioned from a receptionist role to more of a financial specialist role. So much of their time was freed up that they had a career progression to move over to finance.”

"We were really looking for something that was easy to use for all employees at all levels. Collecting this data in one place has allowed us to be more aware of what's going on. Employees now know how successful they are at hitting goals."