254 OpenGov Testimonials

"We're always looking to improve the services we provide. How can we do that? One way is through the OpenGov platform, through our bidding process becoming more transparent with our residents."

“We decided we had a system that had an electronic bid [option]. Once we started looking at it, it was good. It was an easy process to use, but our implementation was still six months down the road, and unfortunately, Covid hit.”

“I knew it was going to be terrible that we got audited, but I knew it would be better after. It would help our elected officials understand why we needed these resources. Now the city is in a much better place. We’re compliant—which we haven’t been for years, so that feels good.”

“We were specifically looking for a solution that was flexible, covered all our infrastructure assets, had advanced reporting capabilities, would integrate with our GIS, and provide a measureable return on investment."

“OpenGov provides the tools to evaluate both the simple and the complex. We now have a tool to help us make our case and prove our value to the community.”

“For our younger generation, we are making sure that we’re doing things more efficiently and saving the planet. With OpenGov, our vendors submit everything electronically, and our entire bid cycle uses less paper.”

“It’s not just me managing the contracts anymore. The departments are taking that ownership of managing those contracts and making sure that they’re staying on top of all the notifications whether it’s insurance that’s expiring, or milestones and performance metrics that need to be met.”

“People would track things by memory and forget it, or write things down on random pieces of paper, and it would never be seen again.”

“We heard a lot about the lack of transparency and timeliness in reporting and finishing projects, so that was one of our commitments to the public. We will give you easy access to the data you’re looking for.”

“Making sure that we have a solid process in place for all of our permitting and review processes is crucial, and OpenGov is allowing us to stay on top of that.”

“[OpenGov] has given us more flexibility and more easily integrates with Esri ArcGIS Online. It also gives us better ways of reporting our tasks and activities.”

“We receive all of our planning submittals in OpenGov Permitting and Licensing. It’s easy to collaborate with the Planning Department and quantify exactly how many homes are expected in new developments, and what stage each development is in.”

“Some governments sit back and wait for other people to do it, with processes from the 90s. Not here. Here, we want to be on the cutting edge. With OpenGov, we’re making everything easier, from spending to engaging the community.“

“We have a half-billion dollars worth of infrastructure and my main responsibility is to protect that investment. I need to know what condition it’s in.”

“Everything switched, now we are spending 80% of our time in the system. We are capturing all of the information we need from the beginning and using OpenGov for almost every aspect of the bid cycle.”