254 OpenGov Testimonials

“Before we switched to OpenGov, it was basically you did things in a spreadsheet or on paper. While the old system was functional, right, I mean, it did what it was supposed to do, It was clunky and not very intuitive at all. Like, you had to go through seven steps to do one thing.”

"I’ve seen ideas that we have presented be implemented in updates of OpenGov that have come out over the years. They’re not just listening; they’re actually taking that information back and they’re developing it into their product to fit the needs of everybody that they serve. I’ve really been pleased with the amount of engagement and the feedback I get from OpenGov as well. So, it’s just been a fantastic relationship.”

“We made our decision to partner with OpenGov because we were already using their powerful reporting and transparency capabilities, and we knew that they would be a good partner to help us move to the cloud and transform our core financial capabilities."

“We were specifically looking for a solution that was flexible, covered all our infrastructure assets, had advanced reporting capabilities, would integrate with our GIS, and provide a measureable return on investment."

“OpenGov provides the tools to evaluate both the simple and the complex. We now have a tool to help us make our case and prove our value to the community.”

“For our younger generation, we are making sure that we’re doing things more efficiently and saving the planet. With OpenGov, our vendors submit everything electronically, and our entire bid cycle uses less paper.”

“It’s not just me managing the contracts anymore. The departments are taking that ownership of managing those contracts and making sure that they’re staying on top of all the notifications whether it’s insurance that’s expiring, or milestones and performance metrics that need to be met.”

“People would track things by memory and forget it, or write things down on random pieces of paper, and it would never be seen again.”

“We heard a lot about the lack of transparency and timeliness in reporting and finishing projects, so that was one of our commitments to the public. We will give you easy access to the data you’re looking for.”

“Making sure that we have a solid process in place for all of our permitting and review processes is crucial, and OpenGov is allowing us to stay on top of that.”

“[OpenGov] has given us more flexibility and more easily integrates with Esri ArcGIS Online. It also gives us better ways of reporting our tasks and activities.”

“We receive all of our planning submittals in OpenGov Permitting and Licensing. It’s easy to collaborate with the Planning Department and quantify exactly how many homes are expected in new developments, and what stage each development is in.”

“Some governments sit back and wait for other people to do it, with processes from the 90s. Not here. Here, we want to be on the cutting edge. With OpenGov, we’re making everything easier, from spending to engaging the community.“

“We have a half-billion dollars worth of infrastructure and my main responsibility is to protect that investment. I need to know what condition it’s in.”

“I knew it was going to be terrible that we got audited, but I knew it would be better after. It would help our elected officials understand why we needed these resources. Now the city is in a much better place. We’re compliant—which we haven’t been for years, so that feels good.”