Overall, the simplicity of OnBoard is it's strongest feature. With minimal training, our admins were able to quickly begin creating meetings and board packs. Simply put, OnBoard is a highly effective system that does exactly what we need it to do, without a mass of unnecessary features. It's also worth commenting on the strength of Passageways customer support. Our account manager worked very closely with us through every step of the implementation process, helping us with the initial setup of the system as well as training for our admins. Passageways also setup a number of training sessions for our Trustees, ensuring they were completely comfortable using the platform before go-live, which has lead to a high level of user adoption.
"The first meeting we had, the experience was not of that of a technology, the experience was a board meeting. Directors didn’t even realize that we didn’t have to put any effort into learning OnBoard, even administrators put very little effort into learning. We were just like Holy Cow, everybody’s already got their meeting set up. It just started happening."
"All documents are in one spot and no one has to remember who emailed what or where any document has been placed. They can quickly reference the one location easily. I can't imagine ever going back to using paper, and how much time it took to do that."
“We love how user-friendly and easy OnSemble is to customize and create pages without any IT support. The platform is intuitive, we have been able to build our portal without paying additional dollars to developers and consultants."
“We were using a shared drive, and a lot of our challenges involved documents that had been edited or changed by different people; people who weren’t authorized to make changes, but did it anyway. We had people who were saving documents in a folder and others wouldn’t know where to go to find a form, letter, or the documents they needed.”
"OnBoard would definitely be something that I think a board of any size, any caliber, any shape or form should think about incorporating."
“On all the board’s I’m involved with that use OnBoard, the directors are much more engaged. OnBoard gets you information in a timely manner, that’s convenient for you, and is absolutely accurate up to the second."
“It really came down to the functionality of the tool itself. The team was super helpful, they were always available to walk me through the portal – I used it for a couple of different meetings, for an executive committee and a finance committee meeting. The team helped me understand how to use the solution, walking me through how to customize the look and feel of the portal, and helped me build immediate muscle memory for utilizing the tool for multiple board meetings.”
"OnBoard's made it simple for me to go back and review any of the board agenda items I want. I love it. And I can do that anyplace in the world. It’s an amazing thing."
"OnBoard fundamentally improved our meetings by giving our board members a complete governance solution. It's ideal for our directors of all tech levels. By being so easy to use and accessible from every device, our directors spent more time with materials in advance of our meetings, so that when they arrived we were ready to discuss what was really important."
"OnBoard works really well for our monthly Board of Director and Committee meetings, as well as weekly Executive Team meetings. The best feature is the ability to copy meeting agendas and quickly prepare a new agenda."
"This product eliminated the need to print and mail paper packets. All material is stored on the system so that our directors can access current and past information when needed."
"The software is convenient to use and share information with our Directors. Once you get the hang of how to upload (which is really just clicking and dragging files) it is very quick to create new packets or content for your Directors."
"OnBoard is easy to use. Allows adding information quickly, including uploading any documents."
"The OnBoard software is easy to use and has a very user friendly interface."