Overall, the simplicity of OnBoard is it's strongest feature. With minimal training, our admins were able to quickly begin creating meetings and board packs. Simply put, OnBoard is a highly effective system that does exactly what we need it to do, without a mass of unnecessary features. It's also worth commenting on the strength of Passageways customer support. Our account manager worked very closely with us through every step of the implementation process, helping us with the initial setup of the system as well as training for our admins. Passageways also setup a number of training sessions for our Trustees, ensuring they were completely comfortable using the platform before go-live, which has lead to a high level of user adoption.
"The first meeting we had, the experience was not of that of a technology, the experience was a board meeting. Directors didn’t even realize that we didn’t have to put any effort into learning OnBoard, even administrators put very little effort into learning. We were just like Holy Cow, everybody’s already got their meeting set up. It just started happening."
"All documents are in one spot and no one has to remember who emailed what or where any document has been placed. They can quickly reference the one location easily. I can't imagine ever going back to using paper, and how much time it took to do that."
“I feel the same way about OnBoard. I can see growth just like I saw when I bought the first Apple Macintosh.”
"Every meeting we have will be OnBoard. It's the way to go. It's a great tool and we love using it."
“At the end of the meeting one of our directors stood up and raised his hand and said We did it!"
“OnBoard enables simple and powerful communication between our staff and board of directors. Quite simply OnBoard does not feel like a piece of software but a utility that extends the effective governance of our organization.”
“Often during a meeting, people will jump around. Someone will say, we are on page 20, and with just a click everyone is on the same page. Administratively it cuts down on time.”
“OnBoard is easy to use and allows us to reduce our carbon footprint. The tool is always getting better and the team as Passageways has been very helpful from the moment we signed on."
"OnBoard has taken a very time-consuming convoluted process and made it easy, intuitive and manageable. I have saved countless hours in prep time and board book assembly as well as, printing cost to include paper and toner. I haven't really run into anything I don't like about OnBoard. Since I am the company expert, I help everyone understand the software and when I can't troubleshoot their issues, I can always count on my Account Executive for help."
“There was a growing disconnect between the branches. Every time we opened a new branch it seemed like things were happening differently. We realized that people were using different forms. People were using different processes.”
“It’s hard to actually demonstrate how much you care. And I honestly feel that Passageways genuinely cares that we have a great experience."
"We couldn’t afford an expensive full time SharePoint developer. We needed something we could manage ourselves."
“As the CEO, I was able to complete the entire process in less than 30 minutes. Passageways listened well. And they brought ideas that we didn’t think of to the table. The developer really grasped what we were trying to do here. We ended up with a product that really showed what our needs were. Passageways helped us bring our intranet beyond where we thought possible.”
"We thought, why not make our intranet more efficient, make it so people don't have to search, let them go exactly to what it is that they need to get work done."