Nuance Communications References Capped?

Access even more references from these marketplace competitors

Work at
Nuance Communications?
Upgrade Profile
  • 4.8 / 5.0 (4212)
    Premium473+ References
  • 4.7 / 5.0 (5891)
    Verified448+ References
  • 4.8 / 5.0 (2523)
    Premium55+ References
Back to Profile

Nuance Communications Testimonials

  • “The use of Nuance’s voice biometric technology has been integral in our mission to deliver an excellent customer experience. The customer and employee satisfaction results speak for themselves. We’re looking forward to working with Nuance in the future to use voice biometrics to authenticate even more processes.”

    Anne GrimHead of Global Client Experience

  • “In our implementation of voice biometrics, we focused on the clients and carried out some really valuable focus groups to understand the issues. We found that between 7% and 10% of customers calling in were actually being rejected by the security processes, prior to voice biometrics. We ran some client satisfaction surveys after the implementation and clients rated the service at least 9 out of 10 in all cases, which translated into a customer advocacy rating of 60% – a significant uplift on our previous ratings.”

    Iain HanlonClient Experience and Strategy
  • currently locked
  • Reference Rating
    4.7 / 5.0
    Customer References473 total
    About

    ModMed is transforming healthcare by placing doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. With our electronic health records (EHR) and practice management (PM) systems, and our revenue cycle management (RCM) services, our all-in-one solution empowers specialty medical practices to do their best work by providing them with clinical, financial and operational software solutions designed to enable better, more personalized patient care. Our staff physicians help to develop products and services for allergy, dermatology, gastroenterology, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, urology and women’s health practices, as well as ambulatory surgery centers.

    Visit profile
  • Reference Rating
    4.7 / 5.0
    Customer References448 total
    About

    eClinicalWorks® is a privately held leader in ambulatory healthcare IT solutions. With physicians across all 50 states using its solutions, customers include ACOs, physician practices, outpatient departments of hospitals, health centers, departments of health and convenient care clinics. Thirteen eClinicalWorks customers have received the prestigious HIMSS Davies Awards during the past eight years, honoring excellence in electronic health record implementation. The company is the second largest in the country for e-prescribing.

    Visit profile
  • Reference Rating
    4.7 / 5.0
    Customer References55 total
    About

    ModMed Gastroenterology, formerly gMed®, a ModMed company, provides the gastroenterology industry with an integrated health IT platform for private practices, ambulatory surgery centers and hospitals. Data-driven products and services include an EHR system, endoscopy report writer, practice management solution, patient engagement portal, value-based care solution, data analytics platform and revenue cycle management service.

    Visit profile
Work at Nuance Communications ? Upgrade your profile to unlock all your customer references and remove these competitors
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
FeaturedCustomers has 1,893,868+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.