"We are committed to thinking and acting with a strong orientation toward service and segments, offering our customers state-of-the-art products and services. By using Nuance’s innovative speech technologies to create a call center application that is fast, accurate and reliable, we are experiencing an increased self-service success rate."

“At Aeroflot we have an established culture and definite standards for customer communications. The solution implemented was easily fine-tuned the way we needed to meet these requirements, without much effort.”