“We had certain criteria. We needed a system with a few failures as possible since clinical care is not something you take lightly. We have high-level end-users who need a system they can depend on. We tested another company but found that M*Modal was more reliable, gave us better results and delivered what we needed at the speed we needed it, and with the system interfaces, we required. We deal with multiple EMRs vendors—Cerner (in the hospital), athenahealth and Allscripts (on the outpatient side).”