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  • 4.8 / 5.0 (963)
    51+ References
  • 4.8 / 5.0 (692)
    19+ References
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    10+ References

M*Modal Case Studies

  • FirstHealth of the Carolinas - Customer Case Study

  • FirstHealth of the Carolinas - Customer Case Study

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  • Nuance Communications
    Reference Rating
    4.8 / 5.0
    Customer References 51 total
    About

    Nuance Communications is the pioneer and leader in conversational and cognitive AI innovations that bring intelligence to everyday work and life. They deliver solutions that can understand, analyze and respond …

  • Cordless
    Reference Rating
    4.8 / 5.0
    Customer References 19 total
    About

    Cordless is a modern cloud-based call center for customer support teams, with built-in conversational intelligence. Cordless provides an all-in-one solution for customer support teams to talk to customers over the …

  • OnScript AI
    Reference Rating
    4.8 / 5.0
    Customer References 10 total
    About

    OnScript AI helps contact centers automate quality assurance with advanced AI. The platform analyzes 100% of calls and delivers transcripts, sentiment, intent, and scoring within minutes. No more manual reviews …

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