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Nuance Communications is the pioneer and leader in conversational and cognitive AI innovations that bring intelligence to everyday work and life. They deliver solutions that can understand, analyze and respond to human language to increase productivity and amplify human intelligence.
“We use various speech and text analytics tools, but Nuance is a key indicator of where to focus our energies. It helps us understand what’s going well and where the …
"Since 2012, we have focused on transforming our business model. Then, only 12 percent of customers undertook transactions online. Today, over 99 percent of the 800,000 plus customer transactions we …
“Nuance offered us state‑of‑the‑art Natural Language Understanding and call steering technology along with unparalleled experience in deploying customer service solutions for the government sector. ”
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