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Nuance Communications

Read 24 Nuance Communications reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Nuance Communications as their Productivity Software

Nuance Communications is the pioneer and leader in conversational and cognitive AI innovations that bring intelligence to everyday work and life. They deliver solutions that can understand, analyze and respond to human language to increase productivity and amplify human intelligence.

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    Customer Videos
Customer Rating Review Score based on 1152 reference ratings
4.8/5.0 (1152)

24Testimonials

  • "Our conversion rate off this first attempt has been phenomenal. Now, we’re wowing our customers on a daily basis, thousands of times a month."

  • "Nuance offers an authentication solution that perfectly suits the security needs of our contact center. Our customers love the fact that they don’t have to remember the answers to trick …

  • “At Aeroflot we have an established culture and definite standards for customer communications. The solution implemented was easily fine-tuned the way we needed to meet these requirements, without much effort.”

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27 Case Studies

  • Major telco provider disrupts organized fraud with Nuance

  • Virginia Credit Union delights members with secure account access

  • No delays in Customer Service for Southwest Airlines

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Additional Nuance Communications Information & Resources

Read Nuance Communications Reviews, Testimonials & Customer References from 24 real Nuance Communications customers.

Browse Nuance Communications Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Nuance Communications.