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Nuance Communications

Read 24 Nuance Communications reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Nuance Communications as their Productivity Software

Nuance Communications is the pioneer and leader in conversational and cognitive AI innovations that bring intelligence to everyday work and life. They deliver solutions that can understand, analyze and respond to human language to increase productivity and amplify human intelligence.

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Customer Rating Review Score based on 1106 reference ratings
4.8/5.0 (1106)

24Testimonials

  • "Nuance offers an authentication solution that perfectly suits the security needs of our contact center. Our customers love the fact that they don’t have to remember the answers to trick …

    Amit Lanshiano IT Operations Manager

  • "The project development and launch was one of the best planned and executed I’ve seen. Our partnership with Nuance has allowed us to offer our callers an industry‑leading IVR and …

    Tim Lindemann Vice President Reservations and Customer Planning

  • "As an innovative, service-oriented enterprise we regularly conduct passenger surveys, because our customers’ opinions are important to us. This is particularly true when we introduce new technologies. In this case, …

    Christoph Rothfuss Bid Planning Department,Responsible for Passenger Information
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27 Case Studies

  • American Airlines (US Airways) reaches new heights in customer service

    Tim Lindemann Vice President Reservations and Customer Planning

  • Deutsche Bahn's customers embrace text‑to‑speech

    Christoph Rothfuss Bid Planning Department,Responsible for Passenger Information

  • Best practices that lead to better patient engagement

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Additional Nuance Communications Information & Resources

Read Nuance Communications Reviews, Testimonials & Customer References from 24 real Nuance Communications customers.

Browse Nuance Communications Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Nuance Communications.

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