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Nuance Communications

Read 24 Nuance Communications reviews and testimonials from customers, explore 27 case studies and customer success stories, and watch customer videos to see why companies chose Nuance Communications as their Productivity Software

Nuance Communications is the pioneer and leader in conversational and cognitive AI innovations that bring intelligence to everyday work and life. They deliver solutions that can understand, analyze and respond to human language to increase productivity and amplify human intelligence.

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  • 27 Case Studies View
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    Customer Videos
Customer Rating Review Score based on 1192 reference ratings
4.8/5.0 (1192)

24Testimonials

  • “Nuance offered us state‑of‑the‑art Natural Language Understanding and call steering technology along with unparalleled experience in deploying customer service solutions for the government sector. ”

  • "Valuing their [customers] time is the most important thing a company can do to provide them with good online customer service."

  • "Nuance offers an authentication solution that perfectly suits the security needs of our contact center. Our customers love the fact that they don’t have to remember the answers to trick …

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27 Case Studies

  • Major telco provider disrupts organized fraud with Nuance

  • Best practices that lead to better patient engagement

  • Proactive/reactive chat to better guide MMA customers

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Additional Nuance Communications Information & Resources

Read Nuance Communications Reviews, Testimonials & Customer References from 24 real Nuance Communications customers.

Browse Nuance Communications Case Studies, Customer Success Stories, & Customer References from 27 businesses that use Nuance Communications.