“Our customers experience fewer errors in deliveries due to better tracking and control as well as a higher delivery speed. Carriers are pleased that we use [nShift], as we are able to handle their demands for updated routes, formats, products, validation and so on. This means that carriers do not …

"It is already difficult to imagine running the business and managing the company in terms of shipment planning and control without the support of [nShift]."

"nShift has significantly improved our post-purchase experience which has reduced calls to our customer service team, improved our brand perception and boosted our bottom line."

“We just run a pallet of RFID-labeled parcels under the RFID scanner here at the warehouse before dispatch to store. The RFID scanner scans all parcels on a pallet at once, and they are automatically registered, validated and status updated. That way, we immediately spot if there are parcels on …

“We’ve made returns part of a seamless omnichannel customer experience with increased returns control and insights, What was a historical pain point for the company and our customers has been changed into something that adds real value. And because we’ve added more intelligence to the process, we’re getting much more …

"With [nShift], we can more easily track shipments, mistakes and overbilling, and we are more flexible to new carriers. In short, the platform increases quality, usability and the structure when working with shipments."

"First and foremost, [nShift] ensures easy management of our deliveries. However, another crucial point for us was the ease of changing carriers and implementing new ones. With [nShift’s] huge carrier library, it is as easy as flicking a light switch."

"Since we introduced [the new] delivery module, the average order value increased by 20 percent compared with the same period last year."

"After introducing [nShift] internally we have not had to compensate for a single package. Packages have gone astray, but we have been able to trace them internally in our system and quickly find them again."

“Previously, the reporting was not as accurate as it needed to be, so it was very difficult to challenge the carrier with the data that we got from our manager. The data [from nShift] is more accurate and more usable and we’re now working with their team to develop AI …

"With [nShift], we don’t waste time entering and finding data or tracking parcels in different systems. The integrations have improved our track and trace capability and allow all Berggård Amundsen employees to track all deliveries throughout the Group."

"We can now notify customers about their goods through track and trace, and we can easily keep track of shipping costs with all the available data and statistics. In short, our delivery is more stable and professional with [nShift]."

"Order entry is now 25% more efficient compared to our old system. This allows us to do more work with the same people."

“Customers book shipments through our website and we match their specific needs with our drivers. This means that we offer shipping at rates that are 30-50% cheaper than other carriers, because we can utilize capacity better and also because our drivers are not driving branded vehicles or wearing a uniform.”

"With nShift’s advanced technology and expertise, we can optimize our logistics processes and provide our customers with more transparency and control over their deliveries. This partnership will undoubtedly support our growth ambitions and help us maintain our commitment to exceptional service."