NRC Health Testimonials

“When you hear a patient or a customer repeat a story over and over again, the reason is that they don’t think you’ve heard them. I encourage people to let someone finish telling their story, and then repeat a few key words back to them so they will understand that they have been heard.”

“The patient portal is a great avenue to support communication between the doctor and the patient because it addresses so many mundane things that can be accomplished easily with this type of communication. It’s a two-way street, so patients can contact me with questions about a recent appointment or a question about a medication, and we can address those questions rapidly without tying up resources.”