Back to Profile

463 NICE Systems Case Studies

Industry
Company Size
15 per page
  • 15
Reset

  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • A Texas City Gets Customized Value with NICE Value Realization Services

    James WestSenior Business Process Analyst

  • SSCL sustains growth with industry-leading workforce management overhaul

    Sumit SinghHead of Resource Planning

  • ClearChoice takes the customer experience to a whole new level with NICE inContact CXone

    Sonja VillalobosContact Center Manager

  • Customer Satisfaction Through Performance Management

    Lonnie JohnstonDirector, Call Center Analytics

  • Increasing Customer Satisfaction and Reducing Agent Labor Costs With inContact

    Jim LeMereDirector, Customer Contact Center

  • Worldwide Organization Enables Multi-Lingual At-Home Workforce and Saves 60K a Year

    Penny DeveyManager of Tools and Technology, FamilySearch

  • Stefanini - Customer Case Study

    Eric BrandtWorkforce Manager, Stefanini

  • SunTrust - Customer Case Study

    Dwight ChowningAssistant Vice President, SunTrust

  • Leveraging The Cloud Environment To Improve Operational Efficiency And The Customer Experience

    Charles SuhManager, Business Analysis, Consumer Solutions

  • Emergency Response to a Flood of Calls

    Jackie BentillaInformation Technology Specialist

  • Boosting Operational Efficiency and Coaching Effectiveness

  • Improving Regulatory Compliance and Process Efficiency

    Marcel JDirector of Enrollment

  • AvMed Health Plans - Customer Case Study

    Peggy KiddQuality Assurance Manager

  • US Airways - Customer Case Study

    Melody NieseDirector of Reservations Planning and Analysis, US Airways
FeaturedCustomers has 1,809,842+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.