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463 NICE Systems Case Studies

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  • IAG Loyalty (Avios) agents happier after move to Cloud

    Terry HarrisonResource & Planning Manager

  • DentalPlans.com Realizes Gains in Efficiency, Savings & Satisfaction with NICE CXone

    Gherman DuckworthSenior Operations Manager

  • Queensland-Based Ergon Energy Boosts Customer Service with CXone

    Mat AustinSenior Operations Analyst

  • Superior Contact Satisfies SLA Needs for Multiple Clients with NICE inContact

    Gretchen GreenIT Manager

  • L.L. Bean - Customer Case Study

    Anne HealySenior Scheduler

  • Increasing Revenue And Reducing Costs While Improving Customer Experience

    Penny TootleCustomer Service Supervisor

  • Streamlining Operations And Improving Agent Performance

    Matt SeifertManaging Director

  • Mobistar - Customer Case Study

    Isabelle De BrockHead of Coaching, Mobistar Belgium

  • Improving Operational Efficiency And the Customer Experience

    Tom DeCarloExecutive Director, Global Head of Wealth Management Client Services

  • National Express - Customer Case Study

    Karen BeasleyHead of Customer Relations, National Express

  • Teleflora’s business blooms with NICE inContact CXone

    Jeff GriffithDirector, Telco and IT Services

  • Phones 4u - Customer Case Study

    Jim SlaterGroup Marketing Director

  • Improving Forecasting And Agent Productivity

  • Delta Air Lines Transforms Excess into Success with NICE inContact

  • Skipton Building Society - Customer Case Study

    Karen BeckContact Centre Supervisor
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